Posted on Sep 9, 2025|Suite with Mountain View
JM travelsPositives:
Immaculate service. Very warm, welcoming, friendly and personalised experience. The team takes the time to speak to each and every guest, always greeting with a smile 💕
Laundry was USD4 /kg. Very nice strong smell for the detergent.
Great selection of food and wonderful ala carte breakfast buffet. Scrambled eggs were so so good! The beef soup as well 👍
Loved the house pets 💕
Location is great! Not too far from city, yet far enough for peace and quiet. Near the rice fields, amazing views and fresh air. Near the alpine coaster.
Massage was great too. A lil pricey but so convenient and worth it.
The overall vibe was fantastic and relaxing. Definitely coming back here again despite some of the negatives below.
Negatives:
Insects everywhere! On the bed too! No bed bugs, that's clean. But due to the location and how each house is built, tons of little flying insects. The mosquito net helps keep most of the insects off the bed so we kept it open over the bed.
Not so much privacy as the porch and tub had direct view of another room's porch.. Might have gotten exposed once or twice... we did ask for a private room but were placed right next to the pool deck.
The dining place mats were dirty and re-used. They ignored the dirty spots and just placed the utensil on the mats. I had to wipe my utensils clean and placed them over serviettes instead.
Too many steps 😅 we checked in after a 2d1n hike up Fansipan so our thighs were screaming with each step up and down within the Hotel compound.
Overall, definitely a 9.5/10 stay!
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Price per night from:NZD 127
Posted on May 31, 2026|Superior King Room
Guest User
Hotel de la Coupole is the best hotel I have ever stayed at and I’ve been to 20 countries, some multiple times. It was absolutely stunning. The service was outstanding. I was able to travel to Fansipan Peak from the hotel building. Hotel de la Coupole is the only hotel I have ever relaxed in. Normally I go go go and the hotel is just a bed in a room. I relaxed in the lobby for four hours waiting for my shuttle to come. I took a nap at the pool on a comfortable double sized patio bed. I highly recommend you choose this hotel over any other in Sapa.
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Price per night from:NZD 184
Posted on Jun 11, 2026
Al’vinaI really loved this hotel: a deluxe room with a mountain view. But the hotel is situated in such a way that it's surrounded by mountains on all sides anyway. The rooms are clean and equipped with everything you need, which made my stay as comfortable as being at home. I even extended my stay for another 2 nights, despite the rainy weather. The staff are welcoming, polite, and attentive. The breakfasts are delicious.
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Price per night from:NZD 61
Posted on Oct 7, 2025
Yeh Y
I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise.
From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful.
The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations.
On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable.
We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.
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Price per night from:NZD 69
Posted on Jan 6, 2026
jeaniosity
hotel was beautiful. great view, spacious. had a fireplace, complimentary bottle of wine, bathtubs. not hard to get to city centre and there is a buggy service for transport within the resort. we had a great time!
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Price per night from:NZD 494
Posted on Feb 22, 2026
Anonymous User
Basically everything is pretty ok. But it seems that because it is new, working for guests is still quite boring, I feel that the staff have not come, the areas have not been optimized to use, so although it belongs to banyan and 5 star grade, I think it is only 4 stars at the current level. domestic. Even my room when checking in, there is no bath salt, so the room cleaning needs to be revised. The check-out process is also quite long. Hope the resort will improve and develop better in the future.
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Price per night from:NZD 291
Posted on Aug 12, 2025
Deeeeengdong
It’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult.
However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^
I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three.
I also liked that they have shower facilities available after swimming or even after check-in/check-out.
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Price per night from:NZD 263
Posted on May 30, 2026
Guest UserThe staff was very helpful ,friendly ,and have well communication and understanding. Its good for us to have a wonderful experience during our vacation at sapa. The hotel staff was providing some convenience for us during the vacation.good mountain view from my room. Appreciated
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Price per night from:NZD 108
Posted on Jun 13, 2025
QanQ
Though it's about a 15-minute drive from Sapa, the views are absolutely breathtaking, and the hotel is incredibly well-equipped. The breakfast here might just be the best I've tasted in Vietnam. The staff provided exceptional service, going above and beyond to accommodate all our requests. I highly recommend it.
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Price per night from:NZD 176
Posted on May 31, 2026
Guest User⭐⭐⭐⭐⭐
We had a wonderful stay at Pistachio Hotel Sapa. The hotel is beautiful, modern, and very clean. The room was comfortable, and the highlight of our stay was definitely the swimming pool, which offers a breathtaking view of the surrounding mountains.
Sapa itself is a destination that is truly worth visiting. The weather is cool and refreshing, and the scenery is absolutely stunning. We enjoyed visiting Cat Cat Village and Fansipan, both of which were beautiful and memorable experiences. The fresh mountain air, amazing landscapes, and peaceful atmosphere made our trip very enjoyable.
One small issue was that there appeared to be construction work taking place nearby, possibly for new hotels or shops. During the daytime, especially around noon, the noise could be quite loud, making it difficult to take an afternoon nap. However, this was a minor inconvenience compared to the overall positive experience.
Overall, we had a fantastic stay and would highly recommend Pistachio Hotel Sapa as well as Sapa itself to anyone planning a trip to Vietnam. The beautiful views, pleasant climate, and excellent hotel facilities made this a memorable holiday.
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Price per night from:NZD 117