Hotels With Spa in Metro Manila, Philippines

Booked a standard queen room,Room is clean and love the garden view. Basic stuff were provided but no bath robe just towels. We had good sleep because it was quiet and ac temperature was great.We had buffet breakfast,had great variety of Pilipino food to enjoy.

We recently had the pleasure of staying at Grand Westside Hotel, and it was a genuinely enjoyable experience from start to finish. The hotel offers a modern and elegant ambiance, with well-designed interiors that make you feel relaxed the moment you walk in. The rooms were clean, spacious, and thoughtfully equipped with everything needed for a comfortable stay. We especially appreciated the cozy bed and the overall attention to detail in maintaining cleanliness and organization. One of the highlights was the staff—they were accommodating, friendly, and always ready to assist with any request. Their warm hospitality definitely added to the overall experience. The location is also very convenient, especially for those looking to explore nearby areas or access key establishments. It’s a great choice whether you’re staying for business or leisure. Overall, we would highly recommend Grand Westside Hotel to anyone looking for comfort, convenience, and excellent service. We would definitely stay here again!

Room size was okay and it was a perfect fit for two Pool was crowded may e because its holiday Breakfast buffet was okay not too many options, staff are not so attentive with the utensils which some guest have to wait for the glass or cup to arrive Will still consider to stay since their staff are kind and helpful, location is great too

“I stayed here for two nights and had a very good experience. The room was clean and the bed was comfortable. Staff were very friendly and helped us with directions. The hotel is close to many restaurants and attractions. Breakfast was good with several options. The only downside was that the Wi-Fi could be slow sometimes. Overall, I would stay here again.” •🛏 Room quality – cleanliness, size, comfort of bed✅ •🤝 Staff service – helpfulness, friendliness✅ •📍 Location – near attractions,transport,restaurants✅ • 🍳 Food / breakfast – quality and variety✅ • 🔇 Noise level – quiet or noisy✅ • 💰 Value for money✅

We stayed in a club room on the 15th floor! Excellent service and living conditions! There's a constant stream of people in the lobby on the ground floor, as it's a historic hotel. The breakfast was good, but the room was a bit dark. The pool was crowded, noisy, and uncomfortable. We highly recommend spending at least one night in Manila's very first hotel!

⭐️⭐️⭐️ 3/5 — Go Hotels Ermita Go Hotels Ermita is a decent budget-friendly option for travelers who want a convenient location without spending too much. The hotel is close to Robinsons Place Manila, several restaurants, and major Manila attractions, which makes it easy to get around. The rooms are simple and clean, though quite small, and some amenities feel a bit basic. The air-conditioning works well, and the beds are comfortable enough for a short stay. However, noise from the surrounding area can sometimes be noticeable, and the overall maintenance of the rooms could be improved. Service is generally polite, but response times can be slow during busy hours. The hotel doesn’t offer many on-site facilities, but for the price, it delivers a reasonably comfortable and safe stay. Overall, Go Hotels Ermita is a practical choice if you’re looking for affordability and accessibility, but don’t expect premium comfort or full amenities.

My stay at Lime Hotel and Resorts was truly a delightful experience. From the moment I arrived, the staff made me feel welcome with their warm hospitality and attentive service. Every interaction reflected professionalism and genuine care, which made the entire stay even more enjoyable. The facilities were well-maintained, clean, and designed for comfort. I especially appreciated how smoothly everything was handled—from check-in to room service—showing how committed the team is to providing excellent service. One highlight of my stay was the complimentary drinks. They were a thoughtful touch that added an extra layer of relaxation and enjoyment to the experience. It’s small details like this that really set Lime Hotel and Resorts apart from others. Overall, I highly recommend staying here if you’re looking for a place that values quality service and guest satisfaction. I would definitely come back again.

Not accomodating specially the front desk when I arrive at before 12 noon😔 I know check out time and busy but the way she answered my question she say go to a line which is not my question.

Enjoyed our holyweek staycation in a very quiet Makati. There is an ongoing mall construction across the street but it was a holiday so no issues. The staff are nice. We appreciate the complimentary snacks and drinks. Nice big pool might need an update soon, need more lights at night.

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.