3-Star Hotels in County Durham, United Kingdom

The hotel was exceptionally clean and the staff were very helpful. Breakfast was good and we were able to take our dog for a small additional fee. We will return.

Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.

The room facilities are relatively old, but overall it is clean, especially the free parking is a great deal. The Italian restaurant in the hotel courtyard is highly recommended. Their pizza and seafood pasta taste great!

The self check in was quite simple, and they had our room ready before the original check-in time. The room was very clean, staff are not always present but they are friendly and helpful. Really close to a bus station that has direct bus to Beamish Museum, and walking distance to Aldi, Asda, and some fast food/takeaway nearby. Really good for non-driving people visiting Beamish Museum. The walls may be thin and could occassionally hear sounds from other room, but it's an overall good experience.

The hotel has a great location, just a few minutes' walk from the train station. It's well-maintained and cleaned promptly, and the breakfast is freshly made and tastes good.

A Really nice hotel, cheap parking , we upgraded to a double with sofa , the staff were lovely, nothing was too much trouble , breakfast was great a good choice although when it’s busy there’s not much room to stand and wait , I always seemed to be in someone’s way , and things where running out , although the staff were always on the go it didn’t seem to be anticipated but on the whole brilliant value for money

They had a simple answer ‘No’ for everything. Can I check in 30 mins early? No. Pay £15 extra. Paid! Laundry service available? No Microwave available to heat food in the restaurant? No It’s a very basic hotel. Not recommended for families. Asked to clean the room; they forgot to inform the cleaner. Even when they cleaned the room the next day, they just changed the linen. Everything else was as is. Poor experience overall

Hotel was very clean and the staff are very helpful and attentive, however, their kitchen appears to be understaffed. The breakfast served by a waiter/waitress but on the first day,(Saturday), after ordering our breakfast we waited one hour before it came, on the second day we waited 45 mins before it arrived. By this time the toast and tea were cold.

This is the second time I have stayed here. The location in the middle of high street is ideal for all surrounding amenities The hotel Is very quaint, quirky and comfortable and clean and affordable The staff are very accommodating and breakfast is first class, service is good. I would highly recommend this to anyone