3-Star Hotels in Chu, Kyrgyzstan

We chose this hotel for its breakfast and the on-site bar-restaurant. What we got was a pretty old hotel. The bar wasn't open, and it was hard to find decent places to eat nearby. Breakfast was brought to the room, and we had to choose our meal and coffee type from a menu daily. However, they consistently forgot the coffee, so we had to remind them every day and wait 10-15 minutes after the rest of breakfast arrived. Out of 4 days, breakfast was only delivered 3 times; one day, they simply said the chef hadn't shown up. They promised a refund for one day's breakfast, but it never came. The room was very cold in December; the air conditioning was old and noisy. The shower drain was clogged, and by the second day, there was a sewage smell. On the plus side, the linens were clean, towels fresh, and slippers were provided. They offered to move us to an ”upgraded” room, which we checked out – it was indeed spacious, looked newer, and was more pleasant. However, the next morning, we were told that room wasn't available and were given a different one, which wasn't much better than our original room. Overall, everything felt disorganized and chaotic. Communication on WhatsApp was very polite, though. Getting to the city center is a long journey, and you spend a lot of time in traffic if you take a taxi. We haven't stayed at other hotels in the city, so we have nothing to compare it to. This hotel might be okay for a couple of days. All in all, not terrible, but there's definitely room for improvement.

My three-night visit was absolutely delightful. The staff were exceptionally helpful and welcoming from the moment I arrived. My room was consistently clean, quiet, and very comfortable. The hotel's central location made it easy to explore the area, and returning each evening felt like coming home. It was the perfect base for my long weekend, offering both relaxation and convenience. I will definitely be returning.

The hotel is very modern, new, and has many amenities. The staff is very friendly and helpful with everything. The reception staff is excellent. The rooms are very clean, and the breakfast is spectacular. We had dinner at the hotel, and the food and prices are good.

We stayed at Urban Hotel Bishkek a few months ago and had a wonderful experience. The hotel itself was exactly as described, clean, tidy, comfortable, and well maintained. Everything was straightforward and pleasant from the moment we arrived. It really felt like we got more than what we paid for. What truly stood out, however, was the team’s exceptional commitment to customer service. On our departure day, we had to leave about an hour before breakfast service normally began. We asked if it might be possible to have something small packed to take away with us. Instead of simply agreeing to that request, the staff went far beyond our expectations. They kindly offered to ask the cook to start preparing breakfast earlier just for us so that we could come down and enjoy a proper breakfast before leaving. It was such a thoughtful gesture and really made us feel looked after. A huge thank you to the team at Urban Hotel Bishkek for their kindness and hospitality. It left a lasting impression on us and was a wonderful reflection of the warmth we experienced throughout this amazing country.

Extended my stay for an extra two nights and the staff has fixed the issue of the bidet not working the night before. The hostel staff were extremely kind and helpful qnd did not hesitate to assist or advice with any questions. Thank you for the wonderful service and I truly enjoyed my stay here!

Overall experience was good. Location is strategic Room is spacious. Good restaurants are all within walking distance. We checked out at 7am, Didn’t manage to take our breakfast but the hotel was very thoughtful in preparing a breakfast pack for us to take away.

The reception is not helpful, aircondition is not working, we requested for fan but they do not have a fan, the room was too warm. During breakfast, as we are rushing because we have a tour to go, we were not allowed to have breakfast, none of the staff were helpful, the old lady in the kitchen was so rude, she wouldn’t let us have a small quick breakfast, even if it’s already 8 am , the start of breakfast.  I will not recommend this hotel

The newly renovated hotel is very brand new, and the new style is considered to be very new in this neighborhood, the price is not expensive, I recommend everyone to stay.

The hotel is very clean. In the city. The front desk can understand English. Breakfast milk 🥛 is cold. . . . . A bit not suitable for Chinese tourists. . . Everything else is fine. . The cereal is particularly sweet.

The hotel is located in the center of Bishkek, very close to Bishkek park. There are supermarkets around the hotel, which is also very convenient for shopping. The hotel floor is not high, and it is very convenient to get in and out. The hotel service staff is very enthusiastic. The only drawback is that the quilt easily generates static electricity. Overall, it was a good stay. experience