3-Star Hotels in Western Visayas, Philippines

The service was excellent, as expected of a COAST hotel. Every staff member was smiling and ready to assist every guest. They were responsive to requests and remembered guests' names, making guests feel respected. The room had everything they needed, but the facilities were quite old, the soundproofing was poor, and there was a lot of mold in the bathroom. I strongly suggest the hotel renovate it. It's about a five-minute walk to the beach.

They went beyond my expectations. I thought it was going to be like a family run inn but I was so wrong. Upon arrival, they will offer some refreshments and hand towel which is a nice touch. Room was really cute! Attic room but it didnt feel hot. Nice bed and pillows-had a good night’s sleep here. The soundproofing is non-existent however. You can hear the families on the other rooms if they are on the hallways. Also, if people are smoking in the general areas, the smoke smell can get it your room which pissed me off. Nonetheless, would come back for sure.

The service and front desk staff were incredibly friendly and helpful; we were even offered a welcome drink upon arrival. The breakfast selection was excellent, and we enjoyed trying different options each day. On our last day, we had an early departure and couldn't make the regular breakfast, but they thoughtfully prepared a takeaway breakfast for us. The hotel also offers a very convenient laundry service; we'd drop off our clothes at the front desk before heading out in the morning and pick them up before returning to our room in the evening. The location is great – not far from the main street, yet tucked away in an alley, making it quite quiet.

+++: location, wonderful people. There are many downsides: the windows and doors don't close tightly, which means you can hear a lot from the street and the hallway in your room; there are a lot of people in the dining room, queues; the food is very mediocre, not tasty; we didn't go there more than once. It's very uncomfortable to eat there. You always have to ask for your room to be cleaned, otherwise they won't clean it; l've never encountered this before. The air conditioner is noisy; the room will never be quiet.

Overall, I really liked everything. The hosts are very pleasant and welcoming; they even gave us a cute box of cookies for Christmas, which was so sweet. They're always ready to help if you need anything, so I'll definitely be back. The rooms might not be the newest, but they don't charge exorbitant prices for them either. It's a good place!!! However, the photo of the beach right nearby is misleading.

Location was great and the hotel was clean. Staff was very friendly and nice always helped with whatever needed. The only thing we dis not like was the breakfast. Too small, not enough. Everything else was amazing. Big thanks to the staff, all were great people.

We had a wonderful stay at NIG niGI . The location right on the beach is absolutely perfect—just a few steps from the lobby and our feet were in the sand. The beach area was clean, well-maintained, and never felt overcrowded, which made for a very relaxing break. As a family/solo traveler, I really appreciated the sense of security here. We felt completely comfortable leaving our belongings on the loungers while swimming, and the property overall felt very well-monitored and safe at all hours. Everything about the stay was hassle-free. The hotel is a quick drive from the airport/main attractions, and there’s a convenience store just a short walk away for any last-minute snacks or toiletries. Check-in was smooth, and the valet/concierge team was very helpful with local recommendations. If you're looking for a place where you can truly unwind without worrying about logistics or safety, this is it. We will definitely be returning for another beach getaway.

The hotel itself is absolutely beautiful. The lobby was elegant, spacious, and impeccably clean, creating a luxurious first impression. Our room was even more impressive — modern, spotless, well-maintained, and equipped with everything we needed for a comfortable stay. The bed was incredibly soft and comfortable, the linens smelled fresh, and the room offered a stunning view that made every morning feel special. Housekeeping did an excellent job every day, always ensuring the room remained tidy and fully stocked. One of the highlights of our stay was the exceptional customer service. Every staff member we encountered was polite, attentive, and always willing to help. Whether it was assisting with our luggage, giving recommendations for nearby attractions, or responding quickly to requests, the service consistently went above and beyond. It’s rare to find a hotel where every employee genuinely seems to care about the guests’ experience. The amenities were also outstanding. The swimming pool area was relaxing and beautifully maintained, perfect for both families and couples. The hotel’s restaurant served delicious food with a wide variety of options for breakfast, lunch, and dinner. The breakfast buffet in particular was excellent, offering both local and international dishes that were fresh and flavorful. The atmosphere throughout the property was peaceful, relaxing, and ideal for a much-needed getaway. The location of the hotel was another major advantage. It was conveniently situated near popular tourist spots, restaurants, and shopping areas, making it easy to explore the area while still enjoying a quiet and comfortable retreat at the end of the day. Overall, our stay was truly memorable, and I can confidently say this was one of the best hotel experiences we’ve had. Everything — from the cleanliness and facilities to the outstanding hospitality — was top-notch. I would highly recommend this hotel to anyone looking for comfort, relaxation, and exceptional service. We will definitely be returning in the future and are already looking forward to our next stay.

The location is great, but the overall stay could be better. Firstly, in our room it says ”two full beds”, but it's not full, as 2 people can hardly sleep together on one bed. Also we didn't like the rule about the sunbeds, that people came to the beach at 6-7 am, put the towel and then left for many hours, and the sunbeds will be ”reserved” for them. At some point, there were no available sunbeds with no people on occupied ones. Staff is helpful, they're trying to solve everything, but in the end, some rules have to be changed in order to improve the service. Also, for the cleaning, you need to request every time for it, and if you didn't request, there will be no cleaning. Seaside restaurant and bar sofas are good, but also can be reserved with no people sitting there.

The hotel left a very pleasant impression. I'd like to highlight its key advantages, which made our stay comfortable and delicious. Pros (things that really impressed us): 1. Location: The hotel is in a very convenient location. What's also valuable is the peace and quiet. It's not as crowded as Station 1 or 2, but all amenities are easily accessible. 2. Room: We had a wonderful room with direct access to the pool. This is a huge plus: you can jump right in the water in the morning or sit by your mini-terrace in the evening. The room is clean and comfortable. 3. Staff: A special thank you to the hotel staff. They are very kind, conscientious, and do their job well. All requests were resolved quickly, with a smile and a genuine desire to help. You can feel their genuine care for their guests. 4. Cuisine/Breakfast: Breakfast was included in the price and was a real highlight of the morning. Very tasty, filling, and varied. But the biggest discovery was the vegetarian breakfast. It was so delicious and filling that I ordered only that for the last few days of my stay. A major drawback / Beware (personal experience): Be careful when leaving the hotel grounds. There are tour vendors (excursion vendors) standing near the hotel. Unfortunately, they're not very reliable. We encountered them actively pushing services, and then they might change the terms after the deal. I recommend either booking excursions in advance at trusted locations or ignoring the guys at the entrance to avoid ruining your mood. Bottom Line: Banana Bay Boracay is a real find. It offers the perfect balance of price, quality, peace and home comfort. The amazing staff and hearty vegetarian breakfasts made our stay almost perfect. I'd return without a second thought, but I'll be giving the vendors at the entrance a wide berth.