3-Star Hotels in Makkah Province, Saudi Arabia

I was really disappointed with the cleanliness during my stay. When I checked in, I found that the soap in the washroom had not been changed after the previous guest – this is unacceptable for hygiene standards. Also, I tried several times to contact the property before check-in using the number provided, but was unable to reach anyone. It's frustrating not to be able to connect when you need help the most. The property itself was good, but the service definitely needs improvement.

Good price and good hotel If you need to go to Masjid Al Haram you must take bolt or uber or bus Good hotel comfortable bedding and very value price

Room is clean and staff is helpful and welcoming. A bit far from masjid al-haram but you can reach there in 20-30 minutes by bus. Buses are regular and convenient.

So late to release my voucher travel by staf emaar elite...I must wait around 1 hour to check in my room ...I must show may voucher every time when another staff ask me n I must show them latest email by trip to confirm my voucher....

I always had a great experience in worth elite love to stay here every thing is top notch house keeping staff room cleaning and near to haram 👍👍👍👍👍

Excellent hotel with very spacious rooms. Good shuttle service to the haram. Very good value for money

The hotel has a very good location and bus service to Haram. A bus leaves almost every 10-15 minutes. The staff is very accommodating but you may have to wait for long times during checking in. Very rarely i found that the lifts are crowded. Rooms are of okay size and have good amenities. The washrooms are a little smaller and water doesn't drain property.

************* we had a very pleasant stay here in Le Meridien Towers Makkah. It’s not as crowded and the shuttle to Haram is 24/7 with hardly any waiting time when we want to board the bus to and from Haram. We were pleasantly upgraded by the hotel and they even gave us complimentary tea on our first night. As we reached very late at night, I was grateful that I’m able to get some quick snacks for my young child and that the shops remain open then. We didn’t ask for housekeeping to come and clean our rooms but they were attentive and prompt in their service. Insya Allah we may stay here again for our next umrah.

*************..Check-in smooth..Rooms and toilet in perfect condition. Have 4 lifts. Shuttle bus provided to Haram..every 10 mins.. My family had a pleasant stay at this hotel..

Hotel located 20 minutes from the Haram by bus. A shuttle system is in place with a bus that drops you off and brings you back at each prayer. Timetables are not always respected and the bus is very often overcrowded, which makes the experience quite trying. Furthermore, I regret the lack of communication from the hotel on the operation of the shuttle. Apart from a poster on the reception counter, no mention or explanation was made during check-in by the employee. I had to figure it out on my own to understand how it worked, where to drop it off...etc. I found it very unpleasant. The room was clean but severely lacking in equipment, no kitchen utensils just a simple kettle. The bedding is very firm, will not suit everyone. During my stay, the hot water almost never worked, which is very unfortunate. The hotel is near a major, very noisy road, my room was located on the road side and the noise was quite disturbing, especially at night with the incessant honking of car horns, the sound insulation is quite poor. In summary, the quality-price ratio is correct, this will necessarily come at the cost of certain concessions.