2-Star Hotels in South Yorkshire, United Kingdom

My check was lovely. Easy process. Was given all the necessary information to make my stay worthwhile such as WiFi and lift process. The Italian gentleman at the reception was awesome, he even gave me ideas of where to go. I ended up taking his advice and enjoyed my night out. In morning it was a new unfriendly cold face. I asked if she had any tissues she told me no and I had to go to the toilet for that. I collected my complimentary breakfast which I totally appreciated by the hotel . As I sat to eat my croissants in the other room, I heard another gentleman ask if he could take some extra croissants and Kas responded that he could and she even offered him blue roll. I was astonished. She shared the same excitement with another lady, complimenting her dress etc whereas I didn't not even get a warm greeting from her. This was very disappointing. I will not be staying here again nor will I be recommending it to other friends or family members. The discrimination was obvious and would not want to expose my loved ones to Kas's behaviour. I asked her name as I intended to make a complaint. Very disappointing for my first trip to Sheffield.

I booked this for my family. It happened to be graduation season, so the rates were quite high. The room was a bit small but surprisingly a little more spacious than I'd imagined. Its convenient location, with a supermarket and restaurants directly opposite, and proximity to the train station, were definite pluses.

I am Benny Mok(the register name is WAI-FU MOK), spent three days there at ROOM 211 from 31/7/2022 to 2/8/2022 in summer & I found that all the facilities in the hotel were superb & I was highly satisfied. The only shortcoming was there was a long weird sound when flushing at the bathroom. There might be some problems in the toilet bowl hose. Otherwise than that, I highly recommend this hotel cuz all the staff members at the hotel ARE SUPER FRIENDLY, welcoming, cheerful, caring including the housekeeping ladies ! Last but not least, the receptionist ~KARRA RIPPON. karra was the most patient, helpful, amicable , devoted, loving, thoughtful & caring staff member over there & there is no doubt about that! Would you mind sharing this inspiring message with this excellent receptionist and tell her that the inspiring message was from a HONG KONG IMMIGRANT FAMILY ? Many thanks & I owe you one!

臨時預訂的， 員工非常友好， 基本設施都有，位置也可以， 駕車的話， 離市中心不是很遠， 價格不貴， 性價比高。

Awesome