5-Star Hotels in Greater London, United Kingdom

Stayed twice in a short period of time Advantages: - Central location - Large and comfortable room, air conditioning and heating are very useful, flowers, fruits, chocolates and juice are provided - My companions had difficulty walking for a few days, and the hotel also prepared a gift box with muscle relief cream, snacks and poker (?) - Friendly concierge service - Generally quiet at night, only one night I heard loud music from the street downstairs Can be improved: - Breakfast service standards are not very standardized: sometimes you have to wait for a few minutes before someone takes you to your seat, sometimes butter and jam are provided, sometimes not, and sometimes only provided when requested; the staff can't remember the room number - The room service mistakenly took our own tableware as hotel tableware and took it back, and called the next day to find it back - Two times, one of the dial phones in the room was not working, one was not connected, and the other could not make calls - The magnetic door of the bedroom makes a loud noise when opening and closing at night, and it is better to add a buffer sound insulation ***** - The laundry service is also relatively slow, and it is not returned the next day. It was returned after communicating with the front desk - The bathroom is a little cold after taking a shower - Some of the decorative paintings in one of the rooms are a little creepy

The room is very big, the view is great, the service is homely, and it meets all my requirements. The location is super convenient, and Harrods is just a short walk away. I will stay here again next time.

We are 100% satisfied with our 5 nights stay with Cheval, the best service apartments hotel in London overlooking tower of bridge and tower of london. WE FEEL LIKE HOME. The best location in London. 2 mins walk to Tower of London 5 mins walk to tower bridge. A pier infornt of the hotel which takes us toany attractions by uber boat. The restaurant downstair is fabulous and we celebrated our son's 17th birthday. They serve best pasta. We booked 2 bedrooms apartments and were assigned 7 G very spacious room with fabulous river view.The rooms are equipped with highest facilities great amenities [ top quality shower gel lotion slipper, bath ropes 3pin plug and super super comfortable bed and pillow. ] Their kitchen is very modern equipped with dish washer, fridge and all utensils. They have very big laundry room. We booked Cheval Grand Edinburgh as well for 2 nights stay. Worth the price.

The hotel is very good. The room is upgraded for free, but there are additional service charges. It is best to inform the guest in advance. Of course, you can check out after communication. The hotel has a special car to pick you up (there is no charge for the car, but you should tip the driver who is very good). Stayed for five consecutive nights. Good feelings are not cheap

The location is very good, the environment and facilities are very good, hygienic and clean, the room display is very comfortable, the facilities and equipment are complete and very high-end. The service was very good and the breakfast was great! Tang Dynasty gorgeous British style. Very good experience recommended.

This is my second trip to the UK, and my second time staying at the Hilton Riverside Hotel. As always, I was completely satisfied and happy to give it another glowing review. The hotel is just a 5-minute walk from the nearest Southwark tube station, making it incredibly convenient for getting around. It's also only 5 minutes from the River Thames, which was perfect for a pleasant morning jog. This time, I even booked two rooms for my friends, and they were extremely satisfied as well!

The room is big and view to the Tower of Londen is good on high floors. There are coffee machine, microwave, stove and washing machine inside the room, good enough for a few days stay. Location is very close to the metro station, and is convenient to take the circle line metro to many other places. First day arrival at the hotel was a bit dusty and stains on the floors, but they cleaned up the day after. Even though it was supposed to be a smoke-free hotel, there’s a strong smoking smell inside the room, and couldn’t get rid of the smell even we opened up the window, the smell remained even after our 5-nights stay.

I was very satisfied with this hotel. It's located near Paddington Station, making transportation extremely convenient. The room was quiet, comfortable, spacious, and clean. The service was warm and thoughtful. It was a very good experience and I would definitely stay here again.

Stayed for 7 days, we came quite late the day of arrival. We asked for a late check-out of 2-3 hours, given our flight time in late afternoon, for like 3 times with instant rejection stating that the hotel is full, which is not the case at all when you see the amount of ppl staying there. The blonde haired lady at the reception have not even bothered to accommodate our request and kept on doing whatever she is doing. At least you can pretend to do your best similar to high-end hotel personnel in other hotels in London. In that sense it is overpriced for the service received, and the condition of the rooms, although the overall facilities are good at the hotel. I do not think we would choose this hotel again, not worth it at all and better located hotels are available in central London for similar price points.

The room was spacious, beautifully designed, and filled with natural light. Everything felt brand new and very quiet — perfect for relaxing after a long day in the city. The bathroom was luxurious with a rain shower, large soaking tub, and double vanity. I especially appreciated the thoughtful details like blackout curtains and Molton Brown amenities.