I had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others.
We had a room with a balcony facing the ocean, and were able to spend a relaxing time looking out at Matsushima.
Everyone who served us was very polite and kind.
The room was clean and quiet.
We chose a plan that only included breakfast, intending to eat dinner at a nearby restaurant, but the buffet-style food included many dishes unique to Matsushima, and everything was delicious, so we wished we had eaten dinner here as well!
We recommend it!
Everyone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.
In my daze, I only booked for one person. Luckily, the bunk bed could sleep two, and I checked in smoothly after paying the difference. The room wasn't big, but thankfully I had a small suitcase with a change of clothes for the night. I slept in too late the next day and didn't have time for breakfast, so I can only blame myself.
The hotel is conveniently located near the station, making it very easy to travel around the area by bus, subway and train. It is also within walking distance of several shopping malls, which is perfect for shopping or dining out.
In addition, all the essential amenities are available, the facilities provided meet basic needs, and everything is easily accessible. Overall, we we have a present stay.
Hotel near Akiu Onsen,Sendai100% of visitors choose this area
美美國隊長大戰神奇女俠2024.12.21
The hotel staff are friendly, polite and helpful.
The dinner dishes are exquisitely presented, and the breakfast buffet has a wide selection of food.
The bedroom facilities are complete and tidy, and the wet and dry toilets are separated.
The hot springs are comfortable, but you need to walk up more than 40 stairs to get to the outdoor open-air bath.
The only drawback was that the toilet could not be flushed. After calling the staff, they immediately provided assistance but could not repair it immediately. In the end, I had to use the toilet in another room. 
It was located walking distance from JR Sendai Station, the area is rather quiet since its at the East area side from the station, the staff were really attentive and helpful, room condition definitely meets every expectation well, especially clean and new.
Definitely recommend this hotel without doubt. There is one time we lost a piece of socks from the laundry room, they were able to found it and return it to us. Very grateful to the receptionist and staff(namely加藤) found the lost socks.
Extremely satisfied. It's very clean and quiet, and super convenient to walk from Sendai Station, only about 5 minutes. There are also many dining options nearby, so the location is unbeatable. Breakfast was okay, not as great as I had imagined.
The hotel is conveniently located just right outside of the train station (shinkansen west exit) and it’s linked to the shopping malls that are around the stations. The bus stops are just below as well, good if you are taking a bus out or if you joined day trips departing from Sendai. The hotel is also very comfortable and the hotel staff are very friendly.
Great
336 reviews
9.3/10
Price from
€ 47
per night
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9.5/10
Amazing
Ttraveller_eyscI had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others.
GGuest UserI am so glad I chose Komatsu-kan during my stay in Matsushima. The receptionist was friendly and very helpful. When I told him I am a vegetarian, he kindly informed the kitchen to exclude animal flesh and seafood from my meal. (Usually, hotels ignored my food request, or they just gave me tofu and pickles for my meal.) The next morning, I was so surprised to see my breakfast. I loved the fresh salad, steamed vegetables, over-easy eggs, chawan-mushi, and the pickles even tasted better than before.
Then the room surprised me with the pine tree and the beautiful sea view. The next morning I woke up at 4:45 to see the sunrise. Just from my room, I could see the sun slowly rising from the other side of the sea. Stunning! I really enjoyed the little Me time here.
Actually, this hotel is well-maintained, and that helps raise the value of it. I also love the fresh little flowers right next to the washing basin. And the people working here are quite ya-sa-shi. They are kind and gentle. Generally speaking, this is a nice place worth staying and relaxing in.
GGuest UserThe hotel is conveniently located near the station, making it very easy to travel around the area by bus, subway and train. It is also within walking distance of several shopping malls, which is perfect for shopping or dining out.
In addition, all the essential amenities are available, the facilities provided meet basic needs, and everything is easily accessible. Overall, we we have a present stay.
GGuest UserEveryone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.
KKanariya DateIt was located walking distance from JR Sendai Station, the area is rather quiet since its at the East area side from the station, the staff were really attentive and helpful, room condition definitely meets every expectation well, especially clean and new.
Definitely recommend this hotel without doubt. There is one time we lost a piece of socks from the laundry room, they were able to found it and return it to us. Very grateful to the receptionist and staff(namely加藤) found the lost socks.
HhousehomeExtremely satisfied. It's very clean and quiet, and super convenient to walk from Sendai Station, only about 5 minutes. There are also many dining options nearby, so the location is unbeatable. Breakfast was okay, not as great as I had imagined.
GGuest UserWe had a room with a balcony facing the ocean, and were able to spend a relaxing time looking out at Matsushima.
Everyone who served us was very polite and kind.
The room was clean and quiet.
We chose a plan that only included breakfast, intending to eat dinner at a nearby restaurant, but the buffet-style food included many dishes unique to Matsushima, and everything was delicious, so we wished we had eaten dinner here as well!
We recommend it!
LLeiaLThe hotel is conveniently located just right outside of the train station (shinkansen west exit) and it’s linked to the shopping malls that are around the stations. The bus stops are just below as well, good if you are taking a bus out or if you joined day trips departing from Sendai. The hotel is also very comfortable and the hotel staff are very friendly.
Jjie125This hotel is supposedly the best in Sendai, so when I visited, I booked two nights to experience it. It's a bit far from Sendai Station, which isn't ideal if you're lugging luggage. We ended up taking a taxi from the station. Since we arrived before check-in, we were able to store our bags on the first floor. Later, after we checked in, a staff member brought them directly to our room. My room type offered a nice view, with a distant glimpse of the Great Kannon statue. The room itself was spacious, but it definitely felt old; many facilities are in need of repair and updating.
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