A memorable hotel, full of old-world charm, with courteous staff. The rooms are spacious and well-equipped. It's a landmark in Nikko, historically the first and most high-standard hotel. The only downside was the set dinner; while presented well, the ingredients and culinary skill weren't up to par, and the main course fish wasn't fresh.
I had a truly wonderful stay at Hatago Nagomi. From the moment we arrived, the service was exceptional. The staff were incredibly warm, attentive, and genuinely caring. Their hospitality made us feel so welcomed and comfortable throughout our stay.
The food was absolutely amazing. Every meal was beautifully presented and thoughtfully prepared. The dishes were not only delicious but also showcased the freshness and quality of the ingredients. It was truly a highlight of our trip.
The view from the hotel was breathtaking. Overlooking Lake Chuzenji, the scenery was peaceful and stunning, especially in the morning. Waking up to such a beautiful view made our stay even more memorable.
Thank you to the entire team at Hatago Nagomi for the excellent service, super nice food, and unforgettable hospitality. We would definitely love to come back again!
The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌...
Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit?
We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.
Each of my 3 days here I’d in Nikko I’d return to NSHC after a big day exploring and appreciate what a great place. Excellent centrally convenient to both stations (when arriving/departing and the bus stops to various regions), clean, warm, quiet, friendly, efficient, hot onsen (in & outdoors), spacious and pleasing facilities, good value & abundant breakfast which is discounted weekdays to 1500 yen (though don’t think of getting a sandwich or fruit past the hawkeye ladies attending. It’s a place that everything has been thought of and runs well. And a very secure luggage storage system if you arrive before 3pm check-in to let easily you visit the amazing World Heritage Areas by bus. Highly recommended.
Everything was comfortable , maybe minor addition of a mirror instead of just one in the toilet. Also lighting could be brighter for certain areas as it gets quite dim in the evening . Dinner was perfect and they remembered my husband was a lefty and he wanted wasabi salt for his steak. That was a pleasant surprise, impeccable service and for the price we paid I think it’s a good value for Japan hotel standards
The bus goes from the station right to the hotel. Hotel is very family oriented - there were a lot big of families with children and also young couples. Onsen is spacious and has a sauna. Unfortunately it’s not tattoo friendly so my friend wasn’t able to enjoy the hot springs. Hotel has private onsen but it was fully booked. The hotel room was in Japanese style and had a small balcony
first of I would like to thanks always trip.com for very nice & convinient bookings everytime,we stay new sakura hotel,because the interior of the hotel is mostly sakura theme,the carpet,the gorgeous chandelier, the wall design,etc.or cherry blossom in Japan,& so very affordable prize,we spend only 18,000 yen for 2 adults,with 2 breakfast & 2 dinner.Very near from kinugawa onsen station,only 3 hrs.from Tokyo.We amazed the room,so very big for the two of us,for very cheap prize,can accomodate even 10 person,the buffet breakfast & dinner also is so good but the most I want to share is the drink all you can alcohol beverages for 1 hour,like beer,japanese wine,sours, all kinds of softhdrinks,I enjoyed for self service alcohol drink all you can!the hotspring also is very good but the cons is take care in the outdoor spring because of the concrete stairs,especially for the elderly when slippery,there's
& a little bit far from our room,the young staff also at the counter is nice & most of them are young japanese lady,so very entertaining,so many free amusement like billiard,majong,etc.with a nice sorrounding sightseeng site.& last after check out they give 2000 yen discount coupon for the next visit,Thanks God & trip.com for a nice autumn tour moment in kinugawa onsen Tochigi Perfecture Japan
The rooms are comfortable and not far from the tram stop, just a short walk away. There's an all-day hot spring on the first floor of the hotel, which is very relaxing and worth recommending.
Great
18 reviews
9.2/10
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9.3/10
Great
EEls 300377I had a truly wonderful stay at Hatago Nagomi. From the moment we arrived, the service was exceptional. The staff were incredibly warm, attentive, and genuinely caring. Their hospitality made us feel so welcomed and comfortable throughout our stay.
The food was absolutely amazing. Every meal was beautifully presented and thoughtfully prepared. The dishes were not only delicious but also showcased the freshness and quality of the ingredients. It was truly a highlight of our trip.
The view from the hotel was breathtaking. Overlooking Lake Chuzenji, the scenery was peaceful and stunning, especially in the morning. Waking up to such a beautiful view made our stay even more memorable.
Thank you to the entire team at Hatago Nagomi for the excellent service, super nice food, and unforgettable hospitality. We would definitely love to come back again!
SSieyenfirst of I would like to thanks always trip.com for very nice & convinient bookings everytime,we stay new sakura hotel,because the interior of the hotel is mostly sakura theme,the carpet,the gorgeous chandelier, the wall design,etc.or cherry blossom in Japan,& so very affordable prize,we spend only 18,000 yen for 2 adults,with 2 breakfast & 2 dinner.Very near from kinugawa onsen station,only 3 hrs.from Tokyo.We amazed the room,so very big for the two of us,for very cheap prize,can accomodate even 10 person,the buffet breakfast & dinner also is so good but the most I want to share is the drink all you can alcohol beverages for 1 hour,like beer,japanese wine,sours, all kinds of softhdrinks,I enjoyed for self service alcohol drink all you can!the hotspring also is very good but the cons is take care in the outdoor spring because of the concrete stairs,especially for the elderly when slippery,there's
& a little bit far from our room,the young staff also at the counter is nice & most of them are young japanese lady,so very entertaining,so many free amusement like billiard,majong,etc.with a nice sorrounding sightseeng site.& last after check out they give 2000 yen discount coupon for the next visit,Thanks God & trip.com for a nice autumn tour moment in kinugawa onsen Tochigi Perfecture Japan
GGuest UserEach of my 3 days here I’d in Nikko I’d return to NSHC after a big day exploring and appreciate what a great place. Excellent centrally convenient to both stations (when arriving/departing and the bus stops to various regions), clean, warm, quiet, friendly, efficient, hot onsen (in & outdoors), spacious and pleasing facilities, good value & abundant breakfast which is discounted weekdays to 1500 yen (though don’t think of getting a sandwich or fruit past the hawkeye ladies attending. It’s a place that everything has been thought of and runs well. And a very secure luggage storage system if you arrive before 3pm check-in to let easily you visit the amazing World Heritage Areas by bus. Highly recommended.
11002021962The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌...
Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit?
We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.
CCocozazaThe room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service.
Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels.
The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.
SSariunaThe bus goes from the station right to the hotel. Hotel is very family oriented - there were a lot big of families with children and also young couples. Onsen is spacious and has a sauna. Unfortunately it’s not tattoo friendly so my friend wasn’t able to enjoy the hot springs. Hotel has private onsen but it was fully booked. The hotel room was in Japanese style and had a small balcony
IiamstellanFirst time trying the SUPER chain of hotels. They are affordable, provides free parking, free breakfast and also has onsen facilities. Very great value for money. Recommended.
ZZhennidajiejieA memorable hotel, full of old-world charm, with courteous staff. The rooms are spacious and well-equipped. It's a landmark in Nikko, historically the first and most high-standard hotel. The only downside was the set dinner; while presented well, the ingredients and culinary skill weren't up to par, and the main course fish wasn't fresh.
YYeemunEverything was comfortable , maybe minor addition of a mirror instead of just one in the toilet. Also lighting could be brighter for certain areas as it gets quite dim in the evening . Dinner was perfect and they remembered my husband was a lefty and he wanted wasabi salt for his steak. That was a pleasant surprise, impeccable service and for the price we paid I think it’s a good value for Japan hotel standards
How much is the average rate for hotels with Bar in Tochigi Prefecture?
For hotels with Bar in Tochigi Prefecture, the average price on weekdays is JPY 56,415, and the average price on weekends (Friday–Saturday) is JPY 61,923.
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