Hotel itself was fine. Was a bit annoyed that the bar was not open even for a soft drink if wanted till much later. When I went down to get a bite to eat I was informed that most of the menu was not available and my selection was limited to about three items to choose from. What I found most annoying was that apparently they had some type of youth group training going on on my floor which was right next to my room. Numerous times I heard the participants laughing or conversing loudly in the hall way. Whenever I decided to leave my room to go downstairs I had to run through a gantlet of participants who were having their break out session in the hallway of which I had to walk through disrupting their conversations. While they were polite about it, it did make me feel uncomfortable to leave the room while they were doing this. When I did mention to the desk what was going on they told me about the group which was fine but I wish they would have put me on another floor if this was going on. Overall it was just an overnight stay here before a cruise but honestly next time I would choose a different hotel.
We arrived very late at night for our cruise the following day, so this was a perfect location for us. The hotel is situated inside Miami international airport so you don’t even have to travel anywhere. The only thing we found was that there were no sign posts, we had to keep stopping people to ask where it was, we walked for around 10 mins and after asking around 3/4 people we eventually found it. It is round a corner behind a Mexican restaurant and basically just what looks like an information desk. The staff were very helpful and even upgraded our room free of charge from a double to a king room. We got into the lift and found our room on the 4th floor, the corridors could do with some updating and looked a bit like walking through a prison. Our room was at the end of a corridor. It was very clean and tidy and a lot nicer than I expected. There was a coffee maker and some biscuits under the dressing table and plenty of hanging space and a steamer in the wardrobe. The bathroom was clean with hand wash and body lotion and shower gel. The bed was very confortable and after our late arrival we just went straight to sleep. We woke the next morning, had a quick coffee and booked an Uber to the cruise port. I would definitely recommend this hotel for a short stay before a cruise or flight
Location is really really good. Close to everything I drive the pointe and even close enough to Kia center! Got a chance to check out a magic game at home. The uber ride there was less than 30 minutes away. Got a chance to see them play for the first time and they won had a great time. Can’t wait to travel back to the area too. The hotel is a good bang for your buck. And no resort fees!
The front desk service was extremely inefficient, with a very long check-in line. We booked two rooms through Ctrip using one account, but the hotel front desk initially reported that they could only find the subscription for one room, then left us waiting. After contacting Ctrip customer service, the hotel front desk was able to find our subscription information again, and the entire check-in process took over an hour.
The breakfast was very monotonous, lacking even pork and eggs.
Hotel near Universal Studio Orlando / Sea World,Orlando39.6% of visitors choose this area
Sshaoquan2026.02.14
Reasonably priced universal hotel which provides early park admission. Room is comfortable. However, the room has poor sound proofing. There is constant vibration in the wall and one of the beds. The hairdryer was faulty and they took more than an hour after 4 calls for them to deliver a replacement. Front desk manager made it up with meal vouchers.
Nonetheless, it was a decent stay but disappointing in several aspects.
Hotel near Lake Buena Vista / Downtown Disney,Orlando45.9% of visitors choose this area
LLong13602026.03.16
This 3-star hotel lives up to its rating. It's conveniently located near Disney and Disney Springs, offering great value for money. The rooms are clean and the lake area boasts beautiful scenery. However, driving in and out can be a bit roundabout due to its location in the lake district.
Hotel near Lake Buena Vista / Downtown Disney,Lake Buena Vista45.9% of visitors choose this area
YYeshejiudiantiyanguan2026.02.18
Stayed for 7 nights, and it was great value for money. The hotel's location is excellent, close to Disney Springs, and there are plenty of dining options nearby. The room size was just right. They have a swimming pool and a laundry room, and the service was very good. The only downside was that breakfast was quite basic, with limited variety – just enough to get by. I apologize, I was in a hurry on the last morning and forgot to leave a tip.
Hotel near Lake Buena Vista / Downtown Disney,Kissimmee45.9% of visitors choose this area
GGuest User2023.02.02
There were NO microwaves in ANY rooms, and coffee maker only took little pouches the size of a tea bag. Refrigerator froze veggies, and no free breakfast. Forcing us to go to Starbucks, Pizza Hut or expensive Breakfast in the lobby if you didn't want to leave the hotel.
Hotel near Lake Buena Vista / Downtown Disney,Osceola County45.9% of visitors choose this area
MMeimeichunchun2025.10.04
After booking, you can contact customer service for the confirmation code. Link it to the Disney app to get a head start on FastPass+ selections 7 days in advance.
The hotel offers a shuttle bus, which is very convenient.
The breakfast isn't expensive either.
The environment is quite nice.
Around 1000 a night during off-peak season, which is great value for money.
Very Good
132 reviews
8.8/10
Price from
€ 119
per night
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7,5/10
CCarmelWe liked our stay at this hotel. Liked the location and our room.
Staff are accommodating.
Breakfast was good but hopefully a breakfast buffet will be available too so as to have more options for the free breakfast included.
Definitely would rebook here for future travels and staycations.
Ccm2024As people who travel regularly, we place a lot of emphasis on other reviews when booking. I was rather concerned reading previous reviews of this property, but having stayed at multiple other Ritz Carlton’s (Singapore, Koh Samui, Dalllas, Melbourne etc) we hoped the brand would live up to expectations and great experiences at other properties. IT DID NOT!
Strongly suggest avoiding this property at all costs. Look at the low ranked reviews, they all make sense to me after staying.
This property has us questioning if we would ever stay with this brand again. Amazing isn’t it, how one property can tarnish a brands reputation.
We have been overcharged after checkout after settling the bill when leaving (unresolved at this point but will get to that later).
The first room we checked into had air conditioning so loud you could not hear the TV. It was also dirty with marks and dust/grime on every surface and excess dog hair on the floor. I went to the front desk and the best they could do was “send someone up to check the A/C. The property was practically empty. This was not good enough!
I was fortunate enough to speak with the GM who remedied the room situation immediately. We then dealt with Daniel (who was on loan from Santa Barbara Ritz Carlton) he was a great reflection on the brand. He upgraded us, which was appreciated but not expected, just a room with a reasonable a/c would have been fine.
Rooms are very average, worn and not clean. Linen was stained, towels so old some had tears and holes in them.
The majority of the staff seemed like they would rather be anywhere else than at the Ritz Carlton South, can’t say I blame them but really let the place down.
When dining they would bring the bill before we had finished dining over and over, at times even advising their break was about to start so needed to provide bill, how about you get another staff member to do this…
Upon checkout I paid with an alternate card than I used for the security deposit (to avoid international transaction fees). I settled the bill of approx $450usd and away we went.
A few days later, a charge of $390usd (approx) appears on my original card used for security deposit (along with an international transaction fee). This charge is absolute rubbish and was not warranted, everything was settled and paid on check out.
I rang and rang and rang all day to the hotel and the phone was never answered. Finally I had to call and international call centre where the wind noise in the background was so loud I could hardly hear. I was then told the extra was for bar charges (not ours!) we had one whisky and a coke at the bar which was on my bill at checkout. I was then told they would try to contact hotel and hopefully in up to 2 weeks they would respond to the call centre, and sometime after to me. This from Ritz Carlton? Disgraceful.
We then got lucky and got the US call centre. This was much more helpful and the agent advised the hotel would call back the same day. Still no call back from Hotel, no explanation of why my card was charged… no invoice, no receipts.
Now I need to go through the process of disputing the transaction with my bank. Really?
The old saying one bad apple spoils the cart, couldn’t be more true of the Ritz Carlton South Beach. There were many other disappointing things that happened during the stay that isn’t even worth going into. Such an epic disappointment from this brand.
I am hoping this property reaches out as promised but it holding my breath.
Do better Ritz Carlton South Beach!
Not wanting to end on such a sour note. Daniel (from RC Santa Barbara) was a standout for guest service as was Noela at the Valet, both embody what guest expect from RC.
SSataka Sataka SatakaI recently stayed at this hotel and the experience was absolutely fantastic! the room was very clean and beautifully decorated, making it feel both comfortable and cozy.
RRuby8383The only reason I picked this hotel was its proximity to the airport and the fact that it's one of the few with a 24-hour free airport shuttle. Most hotels in the US are overpriced and rundown; this one felt like an old cucumber trying to pass for fresh, but you can't hide its age. Overall, it was acceptable, definitely meeting a 3-star standard. I slept quite comfortably, and the soundproofing was good enough that I couldn't hear planes taking off or landing. There's a small shop in the lobby selling snacks and Starbucks coffee, which is convenient. Also, here’s a map to the airport shuttle after you arrive: once you grab your luggage, just cross the road to the hotel shuttle pick-up point and look for the bus with the Sheraton logo.
GGuest UserI enjoyed my stay at Tru by Hilton in downtown Fort Lauderdale. The location was great. Downtown, easy access to everywhere, without feeling like you’re in the middle of a busy city. The staff was very warm and welcoming. Over all, the vibe of the place is very much like college dorm or summer camp for grown adults. I’d definitely stay here again. The free breakfast every morning was also a very nice addition.
MMama CheetahWe ended up at the Daytona Grande after the Hilton Oceanfront overbooked and we were on our way with no place to stay! Admittedly not the safest, but I had to book this place while driving from the Orlando airport and just looking for something that wasn’t a total dive but still decently priced without a ton of extra fees. No free breakfast here which is something I especially appreciate as a family of 6, but in this case it was just me and my teenage son in town for an archery championship. After the highly stressful day of travel we had, the Grande was like a little slice of Heaven! It was clean, quiet, and beautiful. We decided after having to skip lunch with flight delays and all that, we just wanted a good meal and a good bed and we got exactly that. My son and I split truffle fries to start, the crusted crab filet, and beignets for dessert. All were wonderful (and we’re from Dallas where there is no shortage of excellent food) and enjoyed Oceanside on the dimly lit quiet patio. My only criticism is that the tables should be turned perpendicularly to the ocean and hotel so that everyone at the table gets a view of both rather than one facing a wall while the other faces the ocean.
Rooms were nicely decorated, had comfortable, intuitive lighting, handy USB plugs, and most importantly REALLY COMFORTABLE BEDS! We have a Tempurpedic at home so my sleep is usually pretty abysmal at hotels. Now, this wasn’t as comfy as home, but I slept hard and woke without being sore since the bed was genuinely comfortable.
My only complaints about the room were that the window sheers, while stylish, really gave no privacy at all, so if you wanted privacy you had to sacrifice light. Water pressure wasn’t great and the bathroom needed more towel bars and hooks. This would’ve been way more of a nuisance with the whole family, but they also came midday and restocked towels and made up the beds, which we see less and less of these days, even at nice hotels in the name of being “green”. But it was spacious and clean and otherwise nicely equipped.
Elevators were fast and never held us up. Beach access from the elevator was nice as we didn’t have to walk through the lobby in swimsuits. Parking was slightly inconvenient being caddy corner across the street, but not bad at all. We considered but didn’t try room service mainly due to price and unknown wait (when we had tournament times to consider) but the little shop/cafe in the lobby was great and convenient and priced about as you’d expect (pricey, but not too ridiculous). We got coffee and breakfast sandwiches both days.
I think the biggest issue with this place is the visibility. It’s tall to be sure so you’re not going to miss it, but the entrance and signage is on the far side and behind a little aqua building (I think called Sand Dunes) which had to be apartments or a teeny hotel that I can only assume refused to sell to the Grande in development so the Grande built around it. It keeps it from having the opulent entrance that the Hilton does
AAnonymous UserThe scenery is okay, the surroundings are quite quiet, and the sunset and sunrise are also beautiful.
Hilton's configuration is very stable, it doesn't surprise me, it's quite satisfactory, and it's worthy of the price.
GGuest UserIt was wonderful having the ocean in your backyard. Pool was amazing especially at night. Room was smaller than we had expected. The location was amazing. Shops and restaurants lined the streets.
SShidoudouyayaThe hotel offers a free shuttle to Universal Studios, and you can get early park access with your room card. There are two good Chinese restaurants within a 1km walk that we've tried. The hotel also has its own restaurant, a travel desk, a car rental counter, and a shop. Overall, it was a very satisfying stay.
The downsides were that the shower water wasn't hot enough in the evening, and the bathroom had no window or exhaust fan.
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