Boutique Hotels in Shaanxi, China

The gourmet afternoon tea buffet was quite good. **Service:** Pretty good overall. The only thing that made me uncomfortable was when I was checking out. A staff member in the lobby offered to help me take my luggage out with a cart. I declined, as my ride was already waiting right outside. However, he still took my colleague's luggage and put it on the cart. When we got to the car, I opened the door for my colleague to get in, assuming he would put the luggage in the trunk. To my surprise, he just stood there, looking at his phone, not moving at all. In the end, I had to put the luggage in myself, and even the driver got out to help. Once the luggage was in, the staff member just walked away. Maybe I'm overthinking it, but I subjectively felt that since he offered to bring the luggage out, why wouldn't he help put it in the trunk? Especially after I had already declined his offer to use the cart in the first place. I travel for business a lot, and this is the first time I've written so much to describe a situation. It just felt really unpleasant to have that staff member standing there looking at his phone, his body language clearly implying that we should handle the luggage ourselves. It's a minor thing, though; let's just let it go. **Environment:** The hotel is not far from the Bell and Drum Towers, the Muslim Quarter, Sajin Bridge, the city wall, and other attractions. My room was upgraded, and after exploring for 4 hours, a bath felt incredibly comfortable. The breakfast was also delicious.

Extremely satisfied with this hotel, absolutely no complaints! The location is superb, directly accessible from an underground walkway, and the Bell Tower is right opposite. The surrounding area is very lively. The entrance is small as it's a protected heritage building, and everything from the staircase (there's an elevator), corridors, to the rooms is very elegant and beautiful. The off-peak season rate was fantastic value for money. The reception has a partnered travel company that offers convenient rides to the airport in a mid-sized car for just 30 RMB. I'd definitely want to stay here again on my next visit to Xi'an.

I stumbled upon the Elegant Hotel for my business trip to Xi'an this time, and it turned out to be a pleasant surprise. The location is excellent, and it proved to be very practical during my stay. It's a five-minute walk from the subway station, making it super convenient for getting around. In the evenings, after visiting the Bell Tower, walking back through the small alleys near the hotel, I could smell the aroma of home-cooked meals wafting from the residential buildings – much more grounding than staying in a bustling commercial district. The room was genuinely clean; even notoriously dusty spots like wall corners and table crevices were spotless. The bedding felt soft and worn-in from washing, not like stiff new fabric, making it very comfortable to sleep under. The air conditioning was powerful; with Xi'an's scorching summer heat, being able to retreat to a cool room was a lifesaver. The bathroom had a separate wet and dry area, so I could take a refreshing shower, and the vanity mirror was sparkling clean, perfect for putting on makeup. The service was the 'no-fuss' kind. The front desk even offered cucumber-lemon water and sour plum juice when I checked in and introduced some of the hotel's facilities. Overall, the value for money is great, and it was a worry-free stay. I'll definitely consider staying here again on my next visit to Xi'an! [jumping][jumping][jumping]

The location is unbeatable! It's right next to the Drum Tower, a 5-minute walk to the Muslim Quarter, and across from Zhonghuan Plaza, which has tons of Shaanxi cuisine. Downstairs, there are roujiamo (Chinese hamburgers) and local Shaanxi specialty shops – you definitely won't go hungry. The room is spacious, and the 1.4-meter bed was comfortable for sleeping with a child without feeling cramped. The mattress and pillows were just the right firmness. The bathroom layout was also well-designed. Customer service reached out a day in advance, and a special shout-out to Yolanda! She was very responsive and even informed us about a buy-one-get-one-free offer for breakfast. The breakfast was excellent, a great blend of Chinese and Western options, plus local specialties. The lobby bar offered complimentary double freshly brewed coffee and desserts (for the first day's use): The coffee was delicious, and the cocktails were great, even offering non-alcoholic options. Absolutely fantastic.

Great location and excellent service! The hotel is in a very convenient location right in the city center, making it easy to get around. There are plenty of restaurants and convenience stores nearby, which is a big plus. The staff were friendly and helpful throughout our stay. We stayed for four nights, and the room was cleaned thoroughly every day. Overall, a very comfortable and pleasant stay.

This is a very good hotel in terms of services and location. It is located just 100-200 metres from Bell Tower and shopping mall. Can walk to Drum Tower and also Muslim Street about 15 minutes. When we booked our trip to Huashan and Terracotta the group tour bus picked us up just in front of the hotel. We stayed for 6 nights and the services were maintained. Breakfast were okay. The staffs were very friendly and helpful. Our room cleaned daily. No complaint or any issues with this hotel. Just perfect for us family of 4 ❤️

Very satisfied with everything. The hotel facilities aren't brand new, but the service is absolutely top-notch. The breakfast buffet is great, especially the fresh cucumbers for the salad – and the bread is also delicious. Being located near a complex makes dining and shopping very convenient. For sightseeing, I'd take the subway if it's not crowded, or a taxi if it is. Taxis in Xi'an are good and not too expensive. Overall, a really good hotel.

The hotel is located in a garden area, and the room is relatively spacious. My friend felt that the shampoo products were very suitable for her to use. The hotel also has free laundry and drying services, and the waiters are very enthusiastic. Parking is free in the basement. Just call the front desk to report your license plate number when you go out. There are many restaurants near the hotel, which is convenient. Recommend everyone

During my stay at Crowne Plaza, I found the accommodation very satisfactory. The room was a good size, featuring a comfortable, super large bed, mini fridge, kettle but no milk, this had to be requested. Also, the slow drainage in the shower was messy and inconvenient. Overall the room was very nice. The hotel’s lobby was spacious and attractively designed, setting a welcoming tone upon arrival. The lounge and the 40th-floor bar were definite highlights, offering a cool and inviting ambiance. The breakfast provided met standard expectations and was enjoyable. I’d like to extend a special acknowledgment to Tony, whose help during check-in and arranging breakfast in my room when I wasn’t feeling well was exceptional, demonstrating outstanding service. Crowne Plaza’s prime location adjacent to a mall and the bridge offered numerous options for leisurely walks and sightseeing, adding to the overall convenience. Although I didn’t personally utilize the gym or pool, they appeared to be well-maintained. Best hotel in the city for sure.

The hotel's location is excellent, right next to the city wall. The facilities are just okay, but the soft services are definitely the highlight. From airport transfers to evening snack delivery to the room, and even addressing minor issues after follow-up calls, they are incredibly responsive to every request. It's all about the details and the human touch. This makes it easy to overlook any minor imperfections that aren't a big deal. So, the 4.9 rating is well-deserved. When you're on a trip and staying here, feeling happy just makes you want to give a good review wholeheartedly.