5-Star Hotels in Emirate of Sharjah, United Arab Emirates

Overall, the Sheraton Sharjah Hotel is in a nice location, The hotel staff seemed unmotivated and unwilling to assist customers. The receptionist was notably avoiding guests during check-in, and staff repeatedly asked for positive reviews, which felt unprofessional. It seems the only thing they are motivated about is having their names mentioned in good reviews.

Very satisfied, it is the best hotel for this trip, and experiencing the Middle Eastern style room has become an important part of the trip. The location is in the heart of Sharjah, and it is integrated with the museum of the heart of Sharjah. The service and breakfast are the highlights. A delicious drink is served first when checking in. The breakfast is great, more exquisite and stylish than the buffet. During the Spring Festival, you can feel full of sincerity. The staff will say Happy New Year. The room also thoughtfully prepares red envelopes (with chocolates in them) and small snacks with Happy New Year written on them. They are very delicious. Breakfast also adds a Chinese menu, but it’s a pity that there is only one day. It’s delicious. It is recommended to make more! A few points in the ointment: it is too close to the mosque, and the sound of the prayer will be disturbed. The bath water will not be hot after a long time, so you must wash it quickly, and the two people are separated. There is another point that I don’t know whether to say it is an advantage or a disadvantage. There is no hair dryer in the room. I found it after I washed my hair. I was embarrassed to wait for the waiter to deliver it. It turned out to be a Dyson. Well, this is also OK~ Everyone can pay attention to it in advance and ask for it in advance.

overall it’s a good hotel and everything works fine , but if you need to be close to Dubai downtown it’s too far and traffic has become an issue. The room smelled strange and bed pillows i found uncomfortable as well as the bedlinen smelled old/ not good not fresh it annoyed me a bit . the room was comfortable and quiet and the bathroom nice . If the location doesn’t matter it’s a good choice . The area around it has nothing to offer lots of traffic , better don’t walk around there

There was a inconvenience during check in as the receptionist told us that they couldn’t find our booking. Then I made a call to trip.com. It took 30 minutes to get this matter resolved.

Disappointed with management response despite otherwise pleasant stay I have been a regular guest at this hotel and usually enjoy my stays here, but this time I was truly disappointed by the way my situation was handled. Due to unusual circumstances, I couldn’t check in on the first night of my reservation. I had already contacted both the hotel and the booking website before the check-in date, requesting either a free cancellation, a refund for the first night, or an extension for one more night. Unfortunately, both the hotel and the website refused all options. As a result, I lost one night and three meals, since my booking was on a half-board basis. I was expecting more flexibility and understanding, especially as a returning guest. Other than that, my experience at the hotel was generally positive.    •   The staff were courteous and professional, especially in the restaurant — Mr. Shah Qinar stood out for his exceptional communication skills and helpful attitude.    •   Housekeeping on the 6th floor was excellent — everything was tidy and well-maintained throughout my stay.    •   Breakfast buffet offered plenty of choices and the food quality was quite good. However, the coffee quality and milk used in the machine were below the standard expected from a normal outside café.    •   The room lighting was on the dim side with no option to brighten it, which made the room feel darker than comfortable.    •   On the positive side, the bedding, blankets, and pillows were very comfortable, and having free parking beside the hotel was a great convenience in a congested area like Al Majaz. Overall, while I appreciated the good service from the staff and comfort of the stay, the lack of flexibility and empathy from management regarding my situation has left a very negative impression. Unfortunately, this will be my last visit to this hotel.

Although the hotel is located in Sharjah, it is very close to Dubai Airport. It costs 50 dirhams to take a taxi. It is very convenient to go to Dubai or other places from the hotel. The room is huge. There is a small supermarket at the door, where you can buy food and cook it yourself, saving money and delicious food. The waiters are very hospitable, but the breakfast variety is a bit limited, probably because many guests cook their own meals. Overall, it’s cost-effective and suitable for business trips or family trips.

Beautiful property, beautiful view from the tent. Very secluded, for us it was a big plus. Breakfast was very good, one of the best !! Staff is very helpful. Only the dinner menu needs to be improved, except fish , everything was so so

The shower space is too open. The shower water will stay in the whole bathroom, which is easy to slip. There is hot water for showering at night, but not in the morning. The front desk said that it is 50L per person and there will be no hot water after it is used up? How can it be used up in a shower? It's inexplicable

We really had the best time in Moon retreat, it was our first time and definitely not the last. :) This glamping experience in this hotel was one of the best memories we have had so far. my kids were so delighted to experience the private plunge-pool. the ameneties were beyond to our exceptions, The reception was very friendly and the whole staff. we arrived early thou had the chance to check in 30minutes earlier than expected although there were fully booked. the location was sooo amazing. from the star gazing at night and movie night with the kids, the hotel arranged a hot chocolate and bonfire for the guests whilst watching and the very cosy set up under the stars were a plus almost slept outside thou... The next morning we had a very beautiful sunrise next to our tent, the mountains view and the landscape were so amazing. the tranquility and the nature, we went for a walk with my kids. and to be honest this place was an absolute retreat. Never had such an amazing feeling about Sharjah because it was our very first visit and we have never regret it. there were beautiful camping sites too. :) I really love the place, i hope the management and the team will keep it up. cant wait for our next stay in winter perhaps.