5-Star Hotels in Riau Islands, Indonesia

Clean room and toilet. Water pressure is good. Air-conditioning is okay but at night is abit stuffy. Air-con seems to be controlled but still acceptable.. Bed is comfy and there is 2 pillows. Cons is that grabfood driver is not allowed to enter. They have to park at the guard house and walk in or we have to walk out..hope they can allow them to come in nearer to the main entrance. Will stay here again.

Review for Wyndham Panbil Premier Hotel Batam I’ve had the pleasure of staying at this hotel several times, and it’s always been a fantastic experience! While the hotel recently rebranded from Best Western Premier to Wyndham, I’m happy to report that the level of service has remained excellent. From check-in, the front desk staff were welcoming and efficient, making the process quick and smooth. The cafe team, especially during breakfast, were attentive and ensured everything was in place, which really made my mornings. Housekeeping was also top-notch, maintaining the room spotless and well-stocked. It’s rare to see such consistency in service, especially after a rebranding. The hotel still feels like home, and I’m always impressed with the overall experience. Highly recommend for anyone visiting Batam!

The location is excellent — it was completely hassle-free, as we were able to walk straight from immigration into the hotel. Being right at Harbour Bay was very convenient, with easy access to the seafood area and no issues getting around. We also loved the active environment. Weekends many people would walk or run around the harbour area, making it perfect for us as runners. It really added to the experience. The staff were very helpful and made our stay comfortable and enjoyable. Overall, we had a wonderful time and would be happy to return.

breakfast was the best thing tbh - please add on breakfast when u book your stay because the restaurants there are really expensive service was okay, but they only provided 2 drinking water per room per day - and it cost about 5 sgd to purchase a 1.5L water activities there are pretty pricey as well, but u can rent volleyball/football for free the beach there is quite stoney, not very advisable to play by the edge of the water because there are a lot of stones which can be quite painful barefooted room was okay, the ac was good, but water shower pressure quite low, but hot water is good go to Calypso Floating Bar for a great sunset view! then have dinner at kelong seafood - paid around $80 sgd for 3 dishes for 2 pax (tax there is 10%+11%)

Entire hotel needs an upgrade beginning with wifi. Wifi was Highly erratic n it was better to use own mobile plan throughout. Rice quality in angsana lobby bistro was extremely poor n dry in taste n texture and because rice was the staple for many main dishes , the quality of food was badly compromised throughout. Our best meals were found in treetops banyan tree resort eventually. The staff at angsana cassia n banyan were all excellent n well-trained from porter to electrician. Service was always prompt n one could tell that they truly enjoyed their work :)

Our stay was just perfect. It is a beautiful Balinese traditional set-up villa, every staff was friendly and so kind and it really touched my heart. It's a bit old property but perfectly maintained, I didn't feel it's old at all and I was rather impressed how well they kept this beautiful villa. You can also notice a great attention to detials, the person (people) came up with this design and architect must be genius! I was worried after seeing the review on bugs, yes there are bugs, but it's perfectly natural cause the villa is in the middle of the nature! That's the charm of this resort. I would be concerned if they use too much chemicals to kill the bugs. I hate bugs but there was nothing harmful - like a roach I always see in HK.. so I was totally ok! There are cute lizards roaming around too, I really loved watching them. I really enjoyed staying in Banyan Tree but most of all it was people who made my stay memorable - everyone smiles and greeted so nicely which really made my trip. They were very attentive and accommodating too. I wish I could go back one day!

One of the longest standing 5 star hotel in Batam. View is of greenery - facing the golf course. Gorgeous. Hotel was running full, friendly reception officer Finy, offered me a deluxe room with twin beds, balcony golf course view. My original booking was standard room king bed. Shuttle buses at certain timings to Grand Batam Mall and Nagoya Hill. Gym was well equipped. I saw the Sauna and yoga area at level 10 One thing to note- the sun is overhead in the morning. So the pool does not get sun as it is blocked by hotel building( until around 1015am) . In the afternoon there is chance of sun. The area where the cafe is gets morning sun. Cafe Luminal next to the hotel served coffe roast from starbucks .not a major starbucks coffee fan so I had watermelon juice instead. Cafe’s environment was great for remote working as there were many charge points. Overall a pleasant stay.

Thank you Doulos Phos Hotel, for the unforgettable experience! My friends and I truly enjoyed our stay on your ship. From the moment we arrived, we felt a warm welcome. The room was clean and comfortable, and breakfast was abundant with food that reminded us of home in the Philippines, something we’ve really missed. The receptionists were very hospitable and guided us well on what to do during our stay. The pool was unique and aesthetic, and what amazed us most was the ship’s rich history, especially how it has touched many lives through charity. A special thanks also to the captain who gave us a tour of the ship (I even wondered if he’s a real captain!) On our last day, despite the bad weather, and although our check-out was scheduled for 12:00 PM, our ferry departure was not until 6:45 PM. The reception staff graciously allowed us to remain in our room until 5:00 PM. This thoughtful gesture meant a great deal to us and made us feel valued and cared for. Overall, our experience exceeded expectations. We are grateful to all the staff of Doulos Phos Hotel for their kindness and professionalism. We will gladly recommend this hotel to our friends and look forward to visiting again. Kudos to all staff💕 Rate 1000/10 Keep sailing, Doulos Phos hotel🌊⚓️🛟

Had a great 4 days stay! Shuttle bus transfer from Nongsapura ferry terminal was very smooth with Montigo resort staff being ready to welcome us and assist with our luggage onto the bus. Checking in was a breeze too. I was given a beeper and waited to be called as there were quite a few guests checking out when we arrived. Front desk staff Febri is very efficient and explained everything super clearly. On the second day we required more drinking water and Kiki from housekeeping was very helpful by providing bottled water to both of our seaview villa units. We ordered in-villa dining and also dined at The Warung. A must-try are their Bakar Iga Madu and Ayam Panggang Berempah. However, the Mie Goreng Jawa is too salty for us. Besides having a great session in the personal KTV room at Tiigo Bar and shoot some hoops at the small basketball area, the sports & activities staff Indra went the extra mile to help dry out the tennis court after the rain stopped to let us hit a few rallies before our check out. Overall, the resort is worth the stay even though it needs some maintenance and upgrade due to its age - more than 10 years old. My family and I would stay there again.

Returning to Bintan Island after more than two decades, I never expected such a wonderful experience. The hotel is brand new, located right next to the recently opened Holiday Inn. Guests have full access to the facilities of both hotels, including the Holiday Inn's Kids' Club – which was incredibly convenient for us, allowing us to confidently leave our children with the staff for a few hours. The hotel boasts its own private beach, offering a quiet and relaxing environment. Honestly, there's no need to fly all the way to Bali; Bintan Island offers a perfect short getaway. While the island's town doesn't have much to explore, we thoroughly enjoyed our time at the hotel. The room design was very tasteful and spacious, complete with a sea view. There was absolutely no noise pollution. All the staff were incredibly friendly; no matter where you went, their smiles and greetings made you feel warmly welcomed. Overall, this stay far exceeded our expectations, and I highly recommend it to families or couples looking for a relaxing getaway.