PROS: New, clean, secluded, decent enough gym, quiet, boring, no chemical cleaner scents other than the towels and sheets that will stay on your skin 100%... I always bring my own due to this. Free floride water lol...đ Don't drink it.
CONS: The heavy room doors slam insanely hard, fast and would chop fingers off, blow out eardrums and shake the walls. I woke up every door slam, hard to not. Mind blowing to spend money building a Hotel and not consider to have quality safe quiet doors.
SOLUTION! I had to use some âwhite noiseâ to drown out the crazy door slams.
CASINO is a lifeless end of the line in purgatory vibe, but I'm not into that activity and wasn't there for that.
If you want a clean, new, mostly quiet nice hotel, this is a good choice if you find a good deal.
Service I never ordered food but the complementary tea and coffee are ok if stocked, NO Milk Alternatives and boring list of food to over pay for.
The hotelâs location is excellent â very convenient for traveling to and from the airport. The property also provides a shuttle bus service between the airport and the hotel, which makes transportation easy and straightforward. The shuttle operates every 30 minutes, which is quite manageable, though it can mean a short wait at times.
The gym and pool look great as well, perfect if you want to get some exercise or relax during your stay.
Fantastic stay! The hotel has a wonderful environment, and the surroundings made it easy to relax and enjoy every moment. Combined with friendly staff and great service, it was an absolutely memorable experience. Highly recommended!
The hotel is great-well lit, clean, quiet. Staff is friendly. A great place for family outings and also for conventions.
The only complaint I had was there was no tea available in the room, just very good expresso coffee and more device plug ins for usb or usb-c without having to find electrical outlets for blocks. The room we had could have been a little bigger and roomier for the price we paid. It was a long room but accessible to the elevator and ice machine and the flooring is  weird and could be  plushier. (321) I Like the lights going on automatically under bed when getting up in the night. Had 2 queen beds which are comfortable.
The pool is wonderful and so is the hot tub which is big( can accommodate 10). The cabanas are wonderful amenities. . Like the proximity to fun places, restaurants and bars and storesâ-all within the confines of the Hard Rock Hotel.
Important suggestion: because the hotel is attached to other businesses, security is important.
1. Maybe have a gate into the hotel proper with a security guard or paid guests could use room key to get into the hotel from the emporium or other businesses like restaurants.Â
2. Use room key to work the elevator so no other persons who are not authorized could enter the room floors.
Will definitely stay there again. Appreciated getting late checkout. Reception girls are courteous and very helpful and friendly.
The hotel is nice, facing the harbor, with great views! Kingston is a small town near Toronto, Canada. It is surrounded by Queen's University, the famous Kingston Prison, and the boat tour of Thousand Islands Lake. The ecology is very good. We also saw snakes in the boat harborđ
We are happy to stay in doubletree ⌠the room is clean and good fit with family and kids⌠also our room can see the fireworksâŚ. And I checked with front desk, all the rooms can view the fireworks. I definitely will come back to this hotel again.
An Indian man with glasses at the front desk was not very helpful, and the same service was discounted at his place. The other front desk staff were very good.
The hotel room itself was lovely â clean, spacious, and thoughtfully prepared. We felt warmly welcomed by the sweet touch of two towel swans arranged on the bed upon arrival.
However, the breakfast experience was disappointing. Despite offering only a very simple set menu, we waited nearly an hour to be served.
Additionally, when we politely asked the front desk for late checkout due to breakfast delay. We had to fight for a mere 30-min extension.
On the positive side, the hotelâs location is excellent for exploring the beautiful small town, which was truly charming.
Our stay at the hotel was highly enjoyable, primarily due to its exceptional location. The hotel is conveniently situated near both Horseshoe Falls and the American Falls, offering stunning views of the latter. Additionally, its proximity to the Casino and a shopping mall further enhances its appeal. We found the Italian restaurant's cuisine to be excellent, and the staff, both in the restaurant and throughout the hotel, were consistently helpful and friendly.
Very Good
192 reviews
8.5/10
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8.5/10
Very Good
The room was fantastic, the service was wonderful and the food was great!
Not being much for gambling, I chose this Canadian hotel because of the recent US boycott campaigns. This was an excellent choice and I loved my stay, even though I arrived early and my room wasn't ready yet. I took advantage of the restaurants and food stalls within the casino itself and the pizza place was out of this world (Pizzariola?? I think that was the name). Just a single slice ($7.50) was a meal on its own. Thanks to all the food servers in the casino - you really cheered me up on such a dreary rainy day. And if the horse track was open, I would've placed a bet or two. In my room, the bed was incredibly soft and cozy and the TV line-up was also exceptional. I would've walked the grounds of this fine establishment but unfortunately I wasn't dressed for this particularily cold May day. And I loved the fact that this place was so close to the airport too. Highly recommend.
I love staying in this Sheraton because it's only opposite the airport entrance, connecting to T3 by a 1-minute walk. The vibe is very relaxing, and the room facilities are very comfortable. I love the mattress and the shower, which were well supported and had intense water pressure, respectively. I would love to come back next time, but to be reminded that the breakfast is only provided a la carte with CAD$25. The buffet breakfast are only offered if you book the room on its website.
The hotel is ideally situated of the front of the lake with the ferries to the islands just outside. An underground stop is just across the road with links to Union station and elsewhere. There are also a selection of buses that pass and a hop on hop off stop is about 10 mins walk. You can walk most places in central Toronto from hotel if you wish and are happy walking. You can choose which street suits you best on your walk and change route for variation as only a block apart and will all get you to central Toronto. You are maybe about 15 mins from the Blue Jays and CN tower so hotel is in a great location. Billy Bishop airport is about a 20 min walk and would be convenient if you can get flights to or from there to your destination. The communal areas in the hotel look very nice, as is the entrance if being dropped off by car. However there is work going on around the outside of the hotel and if walking to and from the hotel it isnât so pleasant on the eye. My bedroom was spacious but felt dated and would be nice to see a more updated look. However the view onto the lake more than made up for that minor irritation. The staff were all great and helpful when asked. There was various things going on from regular activities in the leisure area to free ice cream and wine ( not together unfortunately ) and music in the afternoon. The leisure facilities were great with a pool, sauna, steam room and gym as well as an outside area (5th floor) for sitting outside while the kids could play. There was a tennis court and a basket ball hoop. There was also an oppertunity to use cycles and go for a run possibly with a guide. We didnât eat at the hotel so couldnât comment but the did have a restaurant on the top of there south tower that would give great views. We did grab a coffee and snack from across the street and would enjoy sitting on the benches just along from the hotel looking into the lake in the morning. All in all one of the older hotels ( I think) in a great location with great views and facilities which met our needs.
The bed was comfortable and the breakfast buffet was great. The room was fairly quiet. The shower controls were modern. The only thing was no trash bags in the trash bins inside the room, and no bottled water included (had to bring my own). The garbage bags they provided after requesting them were too big lol. The cost was fairly expensive for just one night though manageable if splitting the cost with another guest.
This is a really cute hotel in a more residential neighborhood. The building itself is very well designed and decorated. It holds historic value and can be rented for parties and weddings. There is no restaurant on site except for the bar and room service. If you walk about 20 minutes you will be able to find food. We had the room service breakfast which was honestly mediocre and not worth the price, but at the same time it was nice to eat breakfast in bed. They upgraded our room which was also a pleasant surprise and were able to give us a late check out and hod our bags until 5 pm.
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