4-Star Hotels in Shanxi, China

A relaxing, slow-paced trip! The room was spacious and cozy. The front desk ladies were enthusiastic, lively, beautiful, and thoughtful fairies. It was also very convenient for late-night snacks and ordering takeout – the delivery driver provided excellent and thorough service. I'm looking forward to my next stay! The laundry and drying facilities were very convenient. It's right across from Daiwang Mansion, so after exploring from the South Gate, it was super easy to head back for a good night's sleep.

The transportation is convenient, and the inn's shuttle service is incredibly punctual. The owner is warm and thoughtful; they coordinated pick-up and drop-off times in advance, so there was no waiting at all. The guesthouse's location is superb, just a few minutes' walk to explore Pingyao Ancient City. The room was spotless, and the bedding and bathroom were clean and fresh. The service was meticulous and attentive; any requests were responded to quickly. They even gave us a souvenir when we checked out. The overall experience far exceeded our expectations. If you're visiting Pingyao, staying here is a no-brainer – highly recommended!

Terrible! I strongly object to secretly leaving positive reviews using a customer's phone. I will definitely leave a positive review if asked, but doing so secretly is going too far. I stayed two nights and placed two separate orders. The first night, I arrived at the hotel at 11 PM, and the door lock wouldn't lock, and the security zipper was missing. The staff tried to fix it, but couldn't. I had to make do for the night without being able to change rooms. The second night, I called to ask for a room change, and they readily agreed and even gave me a gift (two bags of cold noodles and three drinks). My stay was very pleasant. On the third day, when I checked out, the front desk, perhaps afraid of leaving a bad review, asked me to leave a positive review. I said okay, I was in a rush to catch my flight, I'd leave it later. The front desk then said, ”Could you please pull up your Ctrip order so I can check it?” When I handed the phone back, I saw them tap it and return it to me. I realized they had left a positive review. I was in a hurry to get to the airport and didn't have time to leave one. I find this behavior very offensive. Do they treat their customers like dirt? This is the first time I've encountered such an employee among all the Manxin stores nationwide. Shouldn't we improve the quality of our employees?

We took a 23-day trip through China, staying in 9 different hotels. Without hesitation, I can say that our stay at Floral stood out in many ways. First, the hotel's structure is very beautiful and has been renovated while staying true to the traditional style of the region. The hotel room itself was probably the most beautiful we had seen on our entire trip: spacious, with windows that actually opened, good air conditioning, and modern decor and furniture without being over the top. Second, the hotel's location is within the boundaries of the city wall and is part of the old town, so beautiful to walk around and see the traditional houses - many of them renovated according to the traditional style. And third and most importantly, the kindness of the people who work at the hotel. I have never felt so welcome anywhere on holiday as at this place. Unfortunately, I arrived with health problems and needed antibiotics - equivalents of the ones I had brought from Europe. I asked the reception where I could find the closest pharmacy, but rather than guiding me there, Xiao Liu, the lady at the reception, figured out for me which antibiotic would be the right one and got it for me. The same when we needed a suitcase, rather than sending me to the shop she inquired about our desired suitcase and in one hour it was there. Drinks are complementary at any time of the day, and the breakfast (Chinese and international - sandwiches) was generous and unlimited. When we were running late coming back from the grottoes and needed to catch a train, Xiao Liu helped us out by bringing us all our suitcases directly to the train station. We will never forget all these acts of kindness and we are still grateful to her and the entire hotel staff for making us feel so much at home. Datong will stay in our minds and hearts forever thanks to the people of the Floral hotel. Datong is special enough for all the incredible cultural sights you can visit - but our stay there will never be forgotten thanks to the beauty of the Floral Hotel and its amazing people. THANK YOU SO MUCH!!!!

One of the best hotels we’ve ever stayed at in China! We honestly didn’t expect to be this impressed. From the moment we arrived, everything was absolutely perfect. The hotel itself is incredibly beautiful and atmospheric. Every corner is thoughtfully designed, making it feel like you’re staying in a boutique museum rather than a hotel. The entire property is incredibly aesthetic, and every part of it is a perfect spot for beautiful photos. We stayed in a stunning two-level room, which completely exceeded our expectations. It was spacious, stylish, exceptionally comfortable, and spotlessly clean. Every little detail had been carefully considered. The location couldn’t be better—right in the heart of Datong Ancient Town. We could walk everywhere, with all the main attractions, restaurants, and beautiful streets just a few minutes away. The staff were some of the friendliest we’ve ever met. Everyone was genuinely welcoming, kind, and always happy to help, making us feel at home from the very first moment. Breakfast was also excellent. Instead of a buffet, a freshly prepared traditional Chinese breakfast was served each morning. It was delicious, beautifully presented, and the perfect start to the day. One of the nicest surprises was that guests can borrow traditional Chinese costumes free of charge for a photo shoot around the hotel. Unfortunately, we didn’t have enough free time to try it ourselves, but it’s such a wonderful idea and gives us another reason to come back. We travel a lot and have stayed in countless hotels around the world, so it’s actually very difficult to surprise us. But this hotel genuinely did. If it were possible to give 100 stars instead of 5, we absolutely would. Even if we really wanted to find something to complain about, we honestly couldn’t. Everything was simply perfect. Without any doubt, this is one of the best hotel experiences we’ve ever had. If we ever return to Datong, we won’t even consider staying anywhere else. We will definitely come back. Highly, highly recommended!

The room layout was sensible, with one large bed and one 1.2-meter smaller bed, plus two bathrooms. It's very suitable for families with children. The room was clean, with a separate wet and dry area, and the bathtub was a nice touch for families with kids. The robot service was a big hit with the children. Service: The service could use some improvement, for example, helping with luggage when entering and leaving, providing children's bathrobes and toothbrushes in family rooms, and offering welcome fruits.

Fantastic stay. Staff provided impeccable service and advice. The tour suggestions were on point and proactive (e.g. informing us that light showers were forecasted and they had readied umbrellas if we needed them). Most of the staff was fluent in English. Rooms were clean and nicely appointed. Smart use of the different courtyards meant that rooms are very private and that, overall, it was very calm and serene. The property is located centrally near one of the major intersections within the old centre and most points of interests can be reached on foot in 20-30 min. If you are travelling with heavier luggage, then the hotel provides transport against an additional charge. The cost (150 RMB per way from/to the high speed train station) is well worth the money as you get dropped off just outside the pedestrian area (but within the city walls) a few hundred meters from the hotel and staff arranges for the luggage to be brought to the hotel. Taxis can’t drive that far into the old city.

The room was spacious and comfortable, clearly decorated with great care. It's located in a newly built villa complex within the ancient city, spanning three floors from ground to basement. It offers a peaceful retreat while still being close to the central district – just a short walk away. The owner was very welcoming and provided pick-up and drop-off service, which was a warm touch when visiting a new place. Unfortunately, I caught a cold during my stay due to the dry weather and spent half my time resting at the guesthouse. The front desk lady even helped with my laundry, drying it and bringing it back to my room, which was a huge convenience. Plus, ordering takeout was super easy. Overall, it's a highly recommended place for accommodation and relaxation, as it has everything you need. Datong itself has a lot to offer, but unfortunately, due to my health, I only got to see the highlights: the grottoes and the wooden pagoda. It's a shame I couldn't get climbing tickets for the Hanging Temple; I'll definitely visit again next time.

I stayed at the Tingbo Hotel, and the location is absolutely fantastic, right at the entrance of the scenic area. You can step out and start exploring immediately, which is incredibly convenient. The room was spotless, so clean you could see your reflection, and the bed was super soft – I woke up feeling completely refreshed. The front desk staff were wonderful, always patiently answering my questions, truly thoughtful. I especially loved the hotel's decor style; it's very unique. Every corner is meticulously arranged and looks amazing in photos. Plus, the hotel service was excellent; it was such a pleasant stay. The value for money at this hotel is incredible. The price wasn't expensive, but the service and facilities were outstanding. It felt like a great deal. The hotel is clean, and its location near the north gate of the ancient city means you can walk everywhere, which is very convenient. I'll definitely come back next time.

Overall, I was satisfied. The lady at the front desk even upgraded my room. The location is excellent, right in the bustling city center. Eating and shopping are right outside the door. The bathroom was very large, but a bit unnecessarily so. The shower pressure on the second floor was a bit low, not great water pressure. It felt like a waste of such a spacious area. Don't open the windows when it's hot, as there are many mosquitoes in the courtyard. The buffet breakfast was also decent.