The hotel has many rooms and a great location, very close to the pedestrian street. It's quite crowded and feels a bit noisy, and the facilities are a bit old. I was woken up promptly at 4 AM by prayer calls over the loudspeaker. Vehicle noise wasn't too bad, but being close to the railway, you can hear the train sounds. The service attitude was decent. Breakfast was okay, with a good variety, but nothing I particularly loved.
Rooms are big but they were dirty, dust at corners of rooms and doors. Stained carpet and bath tub, leaking shower and aircon was not cold until we reported then maintenance came to add freon.
Must wait hours for breakfast because not enough seats were available. And when its our time, food were not refilled. Pool are shared with Public. Not very convenience.
Staffs were friendly and helpful, location was good despite of the traffic around the area.
Cozy for those who want to relax after routines, especially residents outside Bogor. Worth it, the location, the room, the atmosphere. It happened to choose a room with a quiet atmosphere.. Mezzanine Suite type ... Really full rest ... Next yes, come back here again. Ma'aaic Azana Essence Sanggarbuana, which has already been one of the best comfortable hotels. Recommended 😍🥰
All your staffs are absolutely stunning and very inspiring. They are great workers they deserve more applause and honorarium.
Im in the field of hospitality industries also and I experienced an amazing feeling in your Hotel
Keep it up.. Allahumma baarik
Faisal Al Filibiny
Very Recommended Hotel to vacation or good stay with family. Nice location. Many variation restaurant and cafe near from hotel. Good ambience and facilities. Easy checkin and checkout. Good parking area. Nice taste and variant food dor breakfast. Good playground area and pool for kids. Good spacious room.
The staff are all very friendly. Location wise for us is amazing as we want a quiet place away from the busy streets. Food is good. Going anywhere is easily accessible by grab. Will definitely come back again in future.
The hotel is part of the Rancamaya Resort Fecilities, including golf court as well as villa residence. Although the hotel is not very large, it is well-decorated. Kids can have fun in the R Garden by feeding animals and playing cable taxiing. From the window, you can have an amazing view of the GUNUNG SALAK.
Shout out to the front desk staffs Firda and Jenti and everyone else for their excellent service. The location is convenient, especially with shopping and dining options nearby. Overall, a reliable 4-star hotel suitable for both business and leisure stays.
Nothing special about the place — service was just so-so and the amenities were weak.
The onsen water was not hot enough, and the steam room was out of service. Swimming pool was like kids playground
Breakfast was okay, but the coffee was not tasty.
This is always my go-to hotel when I’m visiting. Plenty of malls and food options nearby. The rooms itself are well maintained and in good condition. The TV has access to basic free channels but nothing premium, so there is no Premier League, etc. The only flaw is the hot water, where the water isn’t hot enough.
Very Good
119 reviews
8.0/10
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9.0/10
Great
Bbastian16The hotel was in good location.
Actually was arrvived late about 3pm, we booked 3 room. But just available 2 room with connecting door (nice as i request). But another 1 room still waiting, because the room not ready. We waiting for so long until about 4pm we can check in the room (after i request the housekeeping to clean up the room).
After that we had a called, that we had complimentary dinner buffet (for the delayed check in). We was happy.
After we arrived at around 7pm, the food was empty. The staff didnt notice that they need to refill the food. Chicken with kare soup was cold. Foods variety was limited. Also a lady in 1 group was complaining: spending 200K/person, but the food was disappointed. Same also we spend extra charge.
The next morning went to the gym, i found dirty stuff at men restroom.
In the morning before i check in, i try to call the hotel to fix line. But nobody answer the phone. Maybe the mamagement should check it.
It was unexpected experience to staying at 5 stars hotel. Need to improve the service
GGuest UserTravelers w/children are not advised to stay here, especially those w/ allergies. Our room was extremely dusty, my family and I caught a cold.
The 2nd day, I asked to move rooms. They helped us! My suggestion is to vacuum every room after each guest checks out. This is because of the use of carpets.
For breakfast, everything was delicious and varied. Thank you for your hospitality.
MMBFBisriThe hotel is a nice choice for a trip with family or as a couple. There is a water park inside the hotel complex and some attractions involving animals. It is also nice to jog around the hotel complex and to do some light sport, such in the badminton court and table tennis. All facilities are nice, except that they dont have any spa service. The hotel restaurants are nice with plenty of options for breakfast, lunch, and dinner. They also have a nice souvenir shop.
I am particularly amazed with the exterior of the main hotel lobby and its interior that connects the lobby to the main restaurant have the Jurassic Park vibe (the first movie).
As it is part of the Taman Safari group, by stayinng there guests are entitled to a reduced price for visiting the Taman Safari Zoo. In the end we spent one full day at the hotel and one full day at the Taman Safari Zoo. It was a nice stay, but next time, we may stay at their sister hotel that is closer to the Taman Safari Zoo itself.
AAnonymous UserThe room is nice, but I feel like the lack of amenities like water bottle, well they have water dispensers, but it would be nice if they gave the guest complimentary water in the room. Breakfast was okay.
AAnonymous UserEverything is good in this hotel. Really love it a lot and strongly recommend everyone to give it a stay. Though we encountered pillow casing not clean but it was changed promptly.
We stayed at Four Points by Sheraton Bandung for 5 days and 4 nights while exploring Bandung. The hotel’s breakfast service began at 6.00 a.m., which was especially convenient and thoughtful for early-rising guests like us.
We would like to specifically compliment the restaurant manager, Mr Niwan, for his exceptional service. From the second day onwards, he remembered us and thoughtfully brewed milk tea for my husband every morning without being asked. His friendliness, attentiveness and genuine effort to meet our requests—or recommend special breakfast items on the menu—made our dining experience truly a memorable and unforgettable ones.
Having stayed at several five-star hotels across Indonesia, we can confidently say that Mr Niwan stood out. He made us feel sincerely welcomed and delivered excellent and outstanding service throughout our breakfast experiences. His professionalism and warm hospitality reflect the high standards of Four Points by Sheraton.
While all staff members were pleasant and helpful, Mr Niwan was exceptional in going the extra mile and greeting guests with a sincere smile consistently. He is definitely a credit to your team and a good example of how well Four Points Sheraton Bandung has trained and developed its staff.
Thank you for making our stay at Four Points by Sheraton Bandung feel like a home away from home. Thank you Mr Niwan for always delivering your EXCELLENT SERVICES with a smile. We truly enjoyed our breakfast experience in the restaurant.
Lastly, thank you for treating all guests with snacks and AWESOME SERVICES. It was definitely a memorable and lovely stay at Four Points by Sheraton Bandung❤️.
WWolfgang AmadeusGood location, got a good swimming pool and games like air hockey and billiard.
The location is great which is in the city center
The awful thing of our stay was breakfast. Maybe because we stayed from Tuesday to Wednesday, they spread so thin with so many choices but none of them were good, the portion was so small
And not much of a protein, I would rather they have small selection for slow business days but the portion is big
But we got our room upgraded which was nice.
Overall had a good stay, just bad breakfast.
GGuest UserWell maintained. The bed is king koil, so I could sleep through the night. The mountain view is stunning. Friendly staff. The gym looks like budget hotel. It needs more space. The breakfast is so so.
SShofaOverall okay, tapi oh tapi gada sinyal + wifi lemah. Sad betttt. Kayanya better kalo kesini jangan pas holiday seasons yaa biar bisa hikmat healingnyaa wkwkw🫶🏻
RRanduMy staycation at The Mirah Hotel was very comfortable. The location is excellent, being close to many establishments like Chocomory, Starbucks, local eateries (for Pecel Ayam), Fat Bubble, and more. However, it would be great if they could consider providing basic amenities such as combs, cotton buds, and shampoo, as these were not available.
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