4-Star Hotels in Windward Islands, French Polynesia

A particularly touching hotel experience! It was nine o'clock in the evening, and we suddenly needed to buy daily necessities urgently. The surrounding shops were basically closed. The front desk staff learned about our situation, discussed with a staff member who happened to be off work, and actually gave us a free ride to a 24-hour store that was not nearby. The supermarket, which is open for hours, bought the daily necessities we needed and then sent us back. I have personally experienced that the people of Tahiti are extremely honest and warm-hearted!

Starting from the location, the hotel is about 4 kms away from the airport, and you can hear the planes lifting off and landing. However, note that this hotel does not provide a shuttle service, meaning that you need to arrange for your own transportation - even if you arrive at 3 in the morning, and this means either taking a taxi or renting a car (but the second option won't work if you arrive outside of work hours). The taxi will cost about 20000 XPF, during day time and also if you have a large group of people. Not more. I got scammed by a taxi driver on the night I arrived. Lost about 4.5k XPF on that. Great start to the stay. The city, Papeete is reachable by walking about 15 minutes along the coast road, which doesn't always have a great pedestrian walkway. This is also somewhat of an annoyance, where the hotel is of decent make, but the environment doesn't match with that. Next, the hotel staff itself, and the service they provide. It is totally a mixed bag. It horrifies me to say that your experience will be dominated by whom is serving you. Some of the staff are horribly inflexible and utterly arrogant. Others are extremely helpful. And this also applies to the Hilton Moorea, where people won't even rent you a changing room and a towel, even when you have a booked tour with their event providers and the bloody tour starts from the hotel pier. If the hotel wasn't clean, I would have been very disappointed. The beds are okay. Tried some facilities, the swimming pool, three of four restaurants and the Spa, and I have to say that everything is exceedingly expensive, but as a redeeming point, the service at these facilities is also rewarding, though maybe not at the level you would expect at this price class. Overall I consider this place not worthy of being called a five star hotel. Due to my experiences with the staff, I wouldn't even give them a fourth star. The Intercontinental is better altogether.

It's a piece of paradise, unbelievable service, every person who works there is helpful, and willing to go above and beyond to ensure you feel at home .. definitely recommend staying there. You can snorkel right there - the bungalos are on the edge of a small coral riff

They charge for EVERYTHING. They even put a tip on my card for themselves without asking me. When asked, the restaurant lady apologized and asked for refund the money back to me. The ladies at the front desk are very aggressive especially the one without hair line. She was very very aggressive. She has no business working the front desk. I paid for dinner show with buffet but they sat me behind the pillars and I couldn’t even see the show. When I complained, they told me that the people upfront had made their reservation way in advance than me. Towards the end of the show, the moved me to another table by which it was already too late as the show was almost ending. The young man at the front desk was very welcoming. I truly disliked the service at this resort. The Paris lady at the spa was extremely nice and pleasant. The ladies at the boutique were a bit kind. Overall, it would have been a nice stay if they had taken the time to make my stay a bit nice. Do not go here if you are a black American. The women are aggressive towards us for no reason. That’s my observation.

The stay was very comfortable, the staff was very welcoming, and not far from the city, the breakfast was rich. It is also convenient to the surrounding attractions and the hotel can also park for free. It's relatively clean.

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