Experience exceptional connectivity and low price with Jetstar Airline, offering direct services from key Australian gateways to global destinations. Passengers departing Sydney, Melbourne or Brisbane, this artilce will tell you everything about Jetstar flight!
Brief Info about Jetstar Airline
Source from Jetstar Official Website
Jetstar Airways (flight code JQ), a subsidiary of Qantas Airways, is a low-cost carrier established in 2003 with its headquarters in Melbourne, Australia. Jetstar Airways offers a wide range of domestic and regional international flights within Australia. Its fleet is mainly composed of Airbus A320 and Boeing B787 aircraft. The Jetstar Airways Group also includes Jetstar Asia, which ceased operations on July 31, 2025, and Jetstar Japan, a joint venture with Japan Airlines.
Jetstar Seat Map
Source from MyTicketsToIndia
Jetstar Seat Map Overview
- Primary Aircraft: Airbus A320 (180 seats) / A321 (230 seats)
- Cabin Classes: Economy Class, Business Class (available on selected international routes)
Jetstar Economy Class Seat Map
Layout: 3-3 configuration
Seat Features:
- Standard pitch: 28–30 inches (71–76 cm)
- Extra legroom seats available (e.g., exit row, front row)
- Preferred seats can be pre-purchased for additional comfort
Seat Selection Options:
Seat Type | Features | Estimated Fee |
Standard Seat | Randomly assigned | Free (included with base fare) |
Preferred Seat | Extra legroom (front or exit row) | AUD 10–30 |
Window/Aisle Seat | Guaranteed specific position | AUD 5–15 |
Jetstar Business Class Seat Map (Select Long-Haul International Routes)
Layout: 2-2 configuration
Seat Features:
- Lie-flat or recliner seats (varies by aircraft)
- Priority boarding, upgraded meals, extra baggage allowance
- Located at the front of the cabin
Fee: Requires Business Class ticket purchase or paid upgrade.
Jetstar Seat Selection Tips
- .Exit Row Seats:
- Maximum legroom, but subject to safety requirements (e.g., aged 15+, no infants, physically capable).
- Higher fee (typically AUD 25–50).
- Front-Row Seats:
- Priority disembarkation, suitable for connecting passengers.
- Avoid Rear Rows:
- proximity to lavatories and galley may cause more noise.
Jetstar Seat Important Notes
- Seat selection is not included in Starter Fares and requires an additional fee.
- Families or groups are advised to pre-purchase seats to ensure adjacency.
- Limited free seats may be assigned during check-in based on availability.
How to Select a Jetstar Flight Seat
- Add during booking on Jetstar’s website or app
- Purchase later via “Manage Booking”
- Pay for selection during airport check-in (limited options available)
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Jetstar Carry-On Size
Source from Unsplash
Jetstar Carry-On Baggage Allowance, Size & Rules
Ticket Type | Carry-On Allowance |
Starter / Starter Max / Starter Plus | One major carry-on item + one small personal item. Total weight must not exceed 7kg. |
FlexiBiz Fare | One major carry-on item + one small personal item. |
Business Class | Two major carry-on items (each ≤7kg) + one small personal item. Total weight ≤14kg. |
- Carry-On Size Limit: 56cm (H) × 36cm (W) × 23cm (D)
- Prohibited Items: Knives, sharp objects, seat-attachment devices, knee defenders, hoverboards.
- Liquids & Gels: Each container ≤100ml, placed in one transparent resealable plastic bag (max capacity 1L per passenger).
- Medication & Baby Items: Must be declared. Prescription medicines require matching ID and supporting documents.
Jetstar Checked Baggage Allowance
It is recommended to pre-purchase baggage allowance during booking, as adding it later or at the airport will incur higher fees.
Ticket Type | Checked Allowance |
Economy (Starter) | No included allowance |
Economy (Starter with Plus) | 20kg |
Economy (Starter with Max) | 30kg |
Economy (Starter with FlexiBiz) | No included allowance |
Business / Business Max | 30kg |
- Maximum allowance per passenger: 40kg.
- No single bag may exceed 32kg.
- Allowance is based on total weight, not number of bags.
Jetstar Excess Baggage Fees
Fees apply per kilogram over the pre-purchased allowance or standard 15kg baseline.
Departure Region | Fee per kg |
Australia / NZ Domestic | AUD 50/NZD70 |
Vietnam Domestic | USD $16 / VND 360,000₫ |
Japan Domestic | JPY ¥2,600 |
Jetstar Asia International (excl. Australia) | USD 40/SGD60 / VND 725,000₫ / THB ฿1,400 / TWD 1,400/HKD320 / JPY ¥5,000 / IDR 400,000 Rp / PHP ₱2,200 |
Jetstar Japan International | HKD 320/JPY¥5,000/TWD1,400 / PHP ₱2,200 / CNY ¥250 / USD $40 |
Jetstar Pacific International | USD $40 / VND 730,000₫ |
Flights To/From Australia | AUD 160/NZD160 / USD 160/SGD160 / THB ฿4,000 / TWD 4,800/MYR480/HKD1,120 / JPY ¥16,000 |
- Jetstar Contact: 131 538, charges apply, Monday to Sunday
- Service Hours: 24/7 (English service; local call charges may apply).
Jetstar Check-In
Source from Unsplash
jetstar Check-In Options & Deadlines
Cheeck-In Method | When it Opens | When It Closes | Best For |
Online / App | 48 hours before flight | Domestic: 60 mins pre-flight | Passengers with carry-on only |
Airport Bag Drop | ~3 hours before flight | Domestic: 30 mins pre-flight | Everyone, but mandatory for checked bags & international document check |
Airport Counter | ~3 hours before flight | Domestic: 30 mins pre-flight | Special assistance, infants, large groups |
Jetstar Online & Mobile App Check-In
- Opens: 48 hours before departure.
- Closes:
- Domestic flights: 60 minutes before departure.
- International flights: 90 minutes before departure.
- How to: Use your booking reference and last name on the Jetstar website or app to get your boarding pass.
- Best for: Passengers with carry-on baggage only.
→ Important: Even if you check in online, you MUST proceed to the baggage drop counter if you have checked luggage. International passengers must also have travel documents verified at the counter.
Jetstar Airport Check-In
- Bag Drop Counters Open: Typically 3 hours before departure.
- Bag Drop Counters Close:
- Domestic flights: 30 minutes before departure.
- International flights: 60 minutes before departure.
- It is highly recommended to arrive at the airport at least:
- 2 hours before departure for domestic flights.
- 3 hours before departure for international flights.
Jetstar Business Class
Source from Unsplash
Jetstar Business Class - Enhanced Travel Experience
Available on selected routes for business travelers and those seeking premium comfort.
✅ Core Benefits Included:
- Priority Services
- Dedicated check-in counters
- Priority boarding
- Baggage Allowance
- 30kg checked baggage allowance*
- Option to purchase extra +10kg (max 40kg total)
- In-Flight Comfort
- Wider leather seats with increased legroom
- Power outlets for devices
- Complimentary comfort pack (blanket, pillow)
- Dining & Entertainment
- Premium meals and curated wines
- Complimentary snacks
- Free in-flight entertainment
- Flexibility
- All Business fares: Waived change fees (fare difference may apply)
Jetstar Business Max Bundle - Premium Flexibility
Additional privileges beyond standard Business Class:
- Lounge Access: Qantas Club lounge access (where available)
- Enhanced Flexibility:
- No change fees (including origin/destination changes)
- Refundable tickets (service fee applies)
- Frequent Flyer Earnings:
- Qantas Points + Status Credits
- OR Emirates Skywards miles
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FAQs about Jetstar Airline
Is Jetstar good to fly?
Jetstar is generally considered a decent low-cost airline, but its "goodness" depends on your expectations. While it offers budget-friendly travel to destinations not served by other carriers, you should be prepared for extra costs for baggage and services and potential delays and limited in-flight amenities. However, reviews suggest that the experience can be satisfactory for the price, especially if you pay for necessary upgrades or fly on a short, daytime journey.Does Jetstar offer meals on their flights?
You can buy meals, snacks and drinks on board all Jetstar Airways (JQ) and Jetstar Japan (GK) flights, or pre-purchase them online before you fly. To ensure you get the meal of your choice, we recommend you pre-order your meal up to 24 hours before departure through Manage booking.Does Jetstar always delay?
We are committed to getting you to your destination on time, however sometimes bad weather, natural disasters, technical problems, operational and other issues can cause flight delays and cancellations.Does Jetstar have baggage fees?
There is an airport price for the first 15kg of baggage per passenger, plus an excess baggage fee for each additional kilo over 15kg (see prices below). if you are connecting from domestic to international, you'll be charged at the international rates for your entire flight.