"Good and tranquil location, however the facilities are quite dated (e.g. rusty light fixtures, pealing bathroom cabinets, junky elevator). This does vary between buildings as I noticed the main building (reception area) is newly renovated and decorated. Although the cleaner came in everyday, towels and sheets were not changed (we stayed for five days). Seems like it’s a very basic clean as some spots were missed like surfaces and even the floors (we couldn’t walk barefoot as we’d get stuff stuck to the bottom of our feet). Not huge issues but morewas expected from a 4 star establishment."

"our children have bought a voucher for a menù degustaciòn & cata de vino to celebrate our 40th anniversary of wedding. Upon our arrival we asked what the menu was including in terms of wine and the waitress told us with nonchalance that we could take a bottle of wine. We have chosen one of your Torralbenc white wines, which honestly speaking was not what we expected from a location and wine maker such as you're supposed to be. On top of that, boh waitresses had major difficulties explaining every dish course which made the experience even more difficult. We must say that this experience was rather disappointing both in terms of food and wine. Nobody told us that we paid a surcharge to taste more than only one wine - at least the experience could have been a bit more exciting. Anyhow, be sure that we will not recommend your location."

"Very good hotel, very well located, very clean and the housekeeper is very friendly. Too bad we had to call a number to find out our room and the door code because the lady/gentleman at reception was not at his desk (all week) even though we arrived at 1 p.m. and reception is normally open until 3 p.m. In addition, there was no fridge in the room and a window in the bathroom. Very good value for money !"

"The hotel is perfectly matched with the photos. A pleasant swimming pool, I recommend !"

"Everything ok."

"A well apppointed hotel in Menorca. The facilities are well designed. The hotel has too many staff given the amount of rooms. It was very difficult to order food. And the service was not very good. We ordered an omelette and it took over 30 minutes to come."

"The hotel hasn't changed its location so all's good in that respect. What has changed is the quality of the food and drinks, especially if you opt for all inclusive and the staff, they didn't seem to fussed about helping you. The quality and variety in the restaurant, especially lunch and evening were in my opinion below the standard I'd expect from a one star hotel, never mind three. We were their last year 2025 and the high overall rating the hotel was well deserved when it was under Seth ownership. Unfortunately our trip this year 2026 did not go so well. Staff just shrugged when asked anything but the simplest of queries. A glass of Sangria is according to them red wine and sprite or Fanta lemon. The food was that bad we ate out after trying it for two days. We opted to "upgrade" to a bungalow, please take our warning and don't. The patio door runners were square, not round, the shower one minute was cold, the next scalding, flush the loo and the sink tap stopped so you had to wait to wash your hands. I could go on, but I'll leave you to imagine how bad it could be, then let you know it was worse."

"We returned to this family friendly hotel for a 2nd time as grandparents with the grandchildren returning for a fourth consecutive visit. ALL the staff are very friendly and helpful in all areas. Food had plenty of variety in both restaurants with the children loving the idea of serving themselves. Rooms are well equipped with a free safe included.My only disappointment was the mattress - too soft.The room was cleaned every day. Pools were great with the large one heated with lots of sunbeds available.The small pirate pool opened at 10am and filled up quickly and was not heated.There is a new splashpad in kiko land which opens twice per day. Bars have a great choice of drinks for ai guests with ice cream and lollies readily available. All the areas in the hotel are immaculately clean but be careful on the many tiled floors if it rains. Outside in son bou there are three or four bars and restaurants and was very quiet in may.The beach is a lovely sandy one with lifegaurds on duty. Overall we would not hesitate to return again next year.Highly recommend if you have young children ie up to ten years of age"

"Maravilloso lugar, excelente servicio, good location. Loved the food too. Highly recomended. Better if you have a car. Staff very friendly and helpful. Nearby many towns. love having the bikes. super cute rooms. Nice pool. Breakfast great value."