Villa Citronella Boutique Hotel Reviews

The hotel is located right in the heart of the old town. As I was traveling solo and only stayed for one night, it perfectly suited my needs; the room was essentially just a place to crash before my flight the next day. The location is a real highlight. Just a 100-meter stroll downhill from the hotel leads to a spot with magnificent sea views. It's not a beach, but a picturesque docking area for yachts and small boats. The elevated view of the sunset over the sea with distant mountains is simply breathtaking. Inside the hotel, I was greeted by an incredibly friendly front desk attendant. The female staff are all incredibly welcoming 👍👍👍, and notably, there was a Russian-speaking lady from Kyrgyzstan, whose name I unfortunately can't recall. Breakfast is included and was both delicious and substantial. 👍 The overall atmosphere was very pleasant and homely. So, if you're not overly concerned with hotel star ratings, I highly recommend it.

Unfortunately, I couldn't attend the meeting due to a difficult situation. I had booked a room the evening before my arrival, and I'm confident that it's unlikely that anyone else would have made the reservation. Unfortunately, on the day of my departure, my child became seriously ill in my home country, and I was unable to fly. I requested a cancellation with the option to provide a medical certificate, but my request was denied. I requested to change the booking dates a week later, but they didn't even respond. It's a shame...

Amazing! Super helpful and breakfast was great. Close to beach areas where you pay to swim and great area to explore.

The boss is nice and the environment is nice

The boss is super nice

The boss is very nice, he helped me get back the parking fee I was ripped off, and the breakfast is also very rich. The surrounding area is very suitable for sightseeing, but the road is too narrow to drive in. . .

Right in the heart of the old town so extremely noisy. It was impossible to sleep. Too bad because the hotel itself is very nice, nicely decorated with a good welcome

The room is clean and tidy. The boss is very nice. It is located in the center of the old town. It takes 5 minutes to walk to the beach. However, parking is not convenient. You have to park outside the old town and walk for about 15 minutes. We booked a room for three people on Ctrip. When we arrived at the hotel, we saw that we could only bring one child. After reporting the problem to Ctrip, the response was very quick. We immediately confirmed with the hotel that three adults could not stay and asked us to book a room next to us. I am responsible for the expenses. Although the money is not much, it feels very good. It is really warm to have fast services like Ctrip in a foreign country. I highly recommend Ctrip for booking hotels, air tickets, and tickets. Unlike the original eLong.com (which seems to have merged with Tongcheng now) to book a foreign hotel and change the name, I contacted the hotel myself and agreed to let the platform change the name. Even after I checked into the Tongcheng platform, I still said no, saying It can only be canceled but cannot be changed, and it was also said that the hotel does not allow name changes (I just found out that my son and husband's names were wrong after I made the reservation, so I contacted the platform more than a week in advance). The problem is that I have already checked into the hotel, which is sad. Therefore, I strongly recommend Ctrip.com, which is concerned about customers’ needs and considers customer service. I forgot to take photos of this hotel