Cervo Hotel, Costa Smeralda Resort

"The service couldn’t be any better but facilities could be improved."

Hotel Grand Relais Dei Nuraghi

"Leaving now after a beautiful week here! Hotel is beautifully designed but it is the team who make it such a treat to stay! Always smiling, always willing and so very friendly. Would stay again in a heartbeat!"

Aethos Sardinia

"First of all, the hotel is built on the mountain and has an Italian style. The view overlooking the bay is also very good. The scenery of the skyline swimming pool is also very beautiful. 2. However, the sound insulation effect of the hotel room is very poor. Not only can you hear the voices in the next room, but the sound of people walking upstairs and on the stairs is also not soundproof. It greatly affects the rest in the room and the feeling is very bad. We have given feedback and communicated with the person in charge of the hotel, and their answer is: This is a countryside style, the sound insulation effect is like this, there is no way. As a result, I couldn't sleep peacefully for two nights and was often woken up at night. Feeling very bad. 3. The food in the restaurant: can be described with very bad words. First of all, the ingredients are not fresh and some fruits are obviously rotten, as evidenced by the photos. Secondly, the dishes provided do not taste fragrant. I don’t know if it’s the chef’s cooking skills or the cooking method that’s different! It feels far from the standard of a five-star hotel. I chose a lot of dishes, but almost none were delicious. As for the Italian restaurants around us, we felt that they were both delicious and delicious. The overall feeling is that the restaurant level of this hotel is far below the five-star standard, not even three-star. Third, we ate at the front of the restaurant, which was very nice, but we were surrounded by swarms of bees or wasps. They were unscrupulous and plundered food directly from the dinner plate. Not only was the food contaminated, but we were also worried about being stung by them. There was no time to enjoy the beautiful scenery. 4. I originally booked this hotel because it is close to the seaside and has an Italian style. Due to the above-mentioned bad feelings, we had to change to other nearby hotels. The price was half cheaper than here, and the experience was much better than this. Therefore, we feel that this hotel is not consistent with such a high price and five-star rating. The joyful mood of the first two nights when I came to Sardinia for the first time was greatly affected. 5. Communicate and coordinate with the person in charge of the hotel (assistant manager) when leaving the hotel, and truthfully respond to the above issues. They apologized for this, but had no other remedies. After asking the manager for instructions, they agreed to waive the value-added tax we should have paid when we arrived at the store and a salad (it was extremely unpalatable and was returned on site). . Our request: Since the hotel for these two nights was fully prepaid in advance, the hotel has no authority to give us any other compensation. As a loyal customer of Ctrip, I hope you will verify the above situation and give us corresponding compensation if possible. Make amends to soothe our wounded hearts. Thank you."

W Sardinia - Poltu Quatu

"I am extremely disappointed with my experience. During my stay 7th - 13th July, €3,000 was stolen from the room safe. Originally when we arrived the safe didn’t work so we had to call reception to come and fix the safe which they reset with a key, we put a new code as advised. We put our belongings in there and noticed 12th July €3000 exactly was missing. This is an incredibly serious matter, yet despite repeatedly contacting the hotel, I am still awaiting a meaningful response or update regarding their investigation. I expected a hotel of this standard to treat such a serious incident with urgency, transparency, and professionalism. Instead, communication has been poor, and I have been left chasing for answers. Guests should be able to trust that their valuables are safe when using the in-room safe. Unfortunately, my experience has been the complete opposite."

Grand Hotel in Porto Cervo

"Great location, amenities and breakfast!"

Hotel Li Finistreddi

"Excellent experience from check-in to check out. Beautiful grounds, luxurious rooms, efficient and kind staff, and SO peaceful. Did not have opportunity to utilize the spa services but every detail about the stonework and landscape feels like a Garden of Eden. Cuisine was meticulous even though I'm a mac-n-cheese person. Highly recommend. "

Dolce Vita Boutique Hotel

"We didn't like Porto Cervo at all. It was a city built by modern people from wasteland. It has no cultural foundation and gives people a fake feeling. The waiters' attitude is also hypocritical. The prices are extremely high, and the restaurant's food is not authentic. This dissatisfaction has affected our correct evaluation of this hotel. We do not recommend it."

Colonna Resort, a Colonna Luxury Beach Hotel, Porto Cervo

Grand Hotel Smeraldo Beach

"A bit dated, but the location and the friendly person more than make up for it! Ger"

Hotel Micalosu

"Our stay at Hotel Micalosu was absolutely wonderful! The panoramic views over the La Maddalena Archipelago are breathtaking, especially at sunrise and sunset. The hotel is peaceful, surrounded by beautiful nature, and perfectly located for exploring the Costa Smeralda. The staff were incredibly friendly, welcoming, and always happy to help with recommendations and anything we needed. Our room was clean, comfortable, and had everything we needed for a relaxing stay. We also loved the pool and the delicious breakfast with fresh local products. If you’re looking for a relaxing getaway with stunning scenery, warm hospitality, and excellent value, Hotel Micalosu is the perfect choice. We would definitely stay here again and highly recommend it!"

Domus Liscia di Vacca

"The apartment was quite pleasant, though lacking in charm, and we could have overlooked the non-functional Wi-Fi and the slight sewer smell in the bathroom. However, I strongly advise against staying here because of the manager's attitude on Friday morning. Instead of acknowledging a lack of communication with his colleague regarding our check-out time, he became aggressive and even threatening. He reversed his decision to grant us a late check-out, forcing us to rush back to ensure our belongings weren't accessible to strangers. It was clearly a simple internal communication issue or, at worst, a misunderstanding. But in no way did this justify aggressive behavior. Such an attitude unfortunately marred the entire experience of our stay."

7Pines Resort Sardinia

"We had an amazing stay at 7Pines Resort Sardinia. The resort is beautiful, the rooms are comfortable, and the views are breathtaking. The breakfast was outstanding, with a wide variety of fresh, delicious food and excellent service every morning. Hamza was one of the best parts of our stay. He was incredibly friendly, attentive, and always willing to help. He recommended Capogiro, and it turned out to be an amazing restaurant—we’re so glad we took his advice. The concierge team was also excellent. They were always helpful with recommendations, reservations, and anything we needed, making our stay easy and stress-free. This is a truly first-class resort, and we highly recommend it to anyone visiting Sardinia."