Hotels in Astana

"Technically it was my second stay at this hotel, cause I booked 2 nights separately: one night with breakfast included and another one without breakfast (since we needed to leave hotel early one the last day). Surely I sent special request to give us the same room and explained why did I make bookings separately. Hotel managers didn't check those request though. And when I mentioned it during check in they were surprised but promised that we can stay in the same room for the second day as well. But the second day when we were back to our room we found out our keys blocked 😅 and needed to go to the front desk to explain the third time our request. Hotel staff were super helpful and friendly though. They didn't make our room second day and didn't leave water and other hygienic stuff but once we called to the front desk, everything were delivered to our room immediately. So overall our experience at the hotel was nice. I'd only ask hotel managers to improve the attention of their guests."

"A cosy hotel right in the central axis of modern Astana. I loved the spacious room - was great to spend some time working on the convenient desk. Internet was fine as well. … and even during the nights below -33° like now the room was warm and cosy!"

"A fantastic hotel, in the middle of Astana and in walking distance to all the attractions here. Very service minded and professional staff and will recommend this hotel."

"Вроде, все не такое старое, но уборка номеров ужасная. Вся сантехника грязная. На наматраснике куча волос. Находиться там было неприятно. Но для переночевать пойдёт. Есть холодильник, микроволновка, плита. Платный мини бар."

"Overall, the hotel is good) the location is awesome, the breakfasts are excellent, the room is not too small, clean, modern. The manager Aibat won our hearts with his care (we had an embarrassing incident with the booking due to our fault, but Aibat smoothed everything out as best he could) we felt the exchange was overdone) Aibat, greetings from Vladivostok from Galina and Polina) Of the minuses: SPA center. To get from the sauna to the pool, you need to walk a long time along a cool corridor in a steamed state. Very uncomfortable, you just walk all hunched up. Massage services are very expensive."

"Great hotel for business travelling - everything is clean, fast, comfortable. Breakfast is ok, nothing special, but everything is as expected. So if you don't like surprises and unexpected turnarounds - this hotel is for you."

"The lady at the front desk is not very polite. Although she is not fluent in English, she tries her best to communicate and help through translation software. The hotel environment is also good and relatively new. What I am most satisfied with is that the hotel has a gym which is very nice and the equipment is very new."

"A good cozy hotel with very responsive staff ready to help with your questions. Good breakfasts but not very diverse from day to day. Cleaned quality. Only positive impressions remain."

"A modern hotel that is well looked after. It is close to attractions such as the Peace Palace. Staff were friendly and helpful. It's about 500m walk to nearby restaurants and cafes. Be aware it's a walk-up, five floors only. Would stay again as it's excellent value for money."

"A good place to stay right in the centre of the city. Baiterek, Moskva business centre and ministerial building are in 5 min walk. The room was clean and spacious, all necessities in the room. The bathtub was clogged and limited supply of toilet paper, napkins was provided, be prepared to request more from the reception if you are ill or use more paper. Breakfast is buffet but with limited variety. Enough to satiate you for a good start of the day."