Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 23, 2025|King Room with City View
Vivian Dewi ShenRequested the newly renovated room instead of non renovated. The hotel staff was very kind and friendly to let us check in at 1.30pm as our rooms was ready. Eventhough we didnt get the connecting room as we requested but we were happy enough to let us an early check in.
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Price per night from:VND 8,709,773
Posted on Jul 22, 2025
Guest User
The service of W Hotel is better than that of Sydney and Melbourne. There is a Chinese front desk. Check-in is also very fast. It can be checked in at a little after 1 o'clock! When I arrived at the hotel, it was far away to get the luggage, and they came to help me. It was very active. This is better than other overseas hotels! But the room is decorated in an open bathroom. The socket is not working. The toothbrush delivery is very slow. No one delivered it all night. There is no swimming pool. The hotel windows should be cleaned again. The windows cannot be opened. The breakfast is very exquisite! The size is the mini version of W Hotel in Sydney and Melbourne, but W Hotel is considered new abroad. Other hotels are too old. It is still a choice.
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Price per night from:VND 9,032,213
Posted on Jan 5, 2026
spiceuncle
Although the hotel's facilities are a bit dated, its excellent location is incredibly convenient. The rooms are spacious enough, and amenities are comprehensive, with great housekeeping service. It's also very close to landmarks like the University of Toronto, and there's a significant Chinese presence in the area. Various Asian eateries, including Heytea, are abundant, making it suitable for Chinese guests.
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Price per night from:VND 7,190,807
Posted on Apr 19, 2025
Anonymous User
The hotel is in a very good location, in the city center, and is convenient to everywhere, especially the TV tower. If you drive, you can park your car in the parking lot directly opposite the hotel, which is cheaper than the hotel's own parking fee (but it is actually very expensive). The room is clean, the service is also very good, and every service staff is very enthusiastic. There are two things that make me feel a little uncomfortable: one is that there is no toothbrush, and you need to ask the hotel for it. The second is that the quilt is wrapped with a sheet instead of a quilt cover, which makes me feel that I will touch the quilt inside when I sleep, which makes me feel uneasy. Overall, it is a five-star hotel after all, and it is not bad, but to be realistic, the price of 3000-4000 is not cost-effective.
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Price per night from:VND 18,880,239
Posted on May 5, 2026|Premium 3-bedroom Penthouse
Guest User
Came to Toronto for a conference and booked this apartment a few days in advance. It wasn't cheap and didn't include breakfast, but I chose it for its proximity. I didn't have high expectations, but after checking in, I felt it was excellent value for money. It's on the 44th floor, the highest level with a balcony, and the sky is directly overhead – the view is perfect! I just felt the safety could be a bit better, as it's completely open.
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Price per night from:VND 4,102,373
Posted on Apr 9, 2026
Guest User
Ideal location for any downtown Toronto activity week with family or friends, 15 min walk to core downtown. 2 bed rooms one does not have a window but perfect for a peaceful sleep. View from the 37th floor of the downtown core and CN tower.
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Price per night from:VND 4,020,792
Posted on Jun 18, 2025
Tati11
I was somewhat disappointed by the lack of prior communication regarding the check-in procedure. Upon arrival, we entered the loby area, and we were welcomed by the security officer who explained to contact the company for instructions which included sending photos of my ID along with a separate image of me holding it. After paying a deposit, we were finally granted access to the apartment. This process took nearly an hour, and we were surprised to find that our unit was located on the 48th floor of the tower. While this didn’t bother us, it would have been helpful to know in advance, especially for those who suffer from vertigo.
Reliable Wi-Fi is essential, as a lack of connectivity can be quite problematic. The apartment itself was small and cosy, offering impressive views of the CN Tower. However, upon our arrival, the driver was still drying towels and bedding, which I found to be inappropriate. The small balcony had very dirty glass that had not been cleaned, and the kitchen was not entirely tidy. Additionally, the bedroom carpet was heavily stained, and we were required to remove our shoes. Upon checking out, we had to take out the trash and wash the towels, bedding, and dishes, which consumed another hour of our time. I couldn't help but wonder what the cleaning staff was doing.
It’s worth noting that a deposit was taken, and failure to adhere to the rules would result in its forfeiture. Although I generally avoid complaining, We felt overwhelmed by the expectations, especially after paying for our vacation. Furthermore, if extending the stay for a few additional hours, there is a significant extra charge. The elevators were consistently busy, and during our departure, the security personnel in the concierge area were rather rude, insisting we leave the lobby despite the presence of chairs and tables. We simply wanted to arrange our next ride without having to do so on the street.
Overall, I enjoyed the experience, but the apartment could benefit from more thorough cleaning, and the rules could be more accommodating for guests.
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Price per night from:VND 6,106,941
Posted on Oct 6, 2024
in ill
The location of the facility was very good.
It was too hard to get the key to check in and park, and the explanation was not sufficient.
It was not easy to return the key when checking out.
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Price per night from:VND 3,725,545
Posted on Aug 14, 2024
Guest User
I want to start by saying how happy I am that the host let us check in an hour earlier since it starts at 5pm instead of the regular 3pm. This is an Airbnb type of place that requires you to put a $450 deposit for a one night stay which I thought it was very high. The location is amazing, walking distance to the CN tower and restaurants.
It is a very cute place except for the cleanliness. The place was DIRTY. We decided to not use the shower because it was full of mold and hair (picture attached), there was hair everywhere! We saw there was a washer and dryer but the washer was full of towels that yet needed to be dry so we decided not to use. There were stains in the bed sheets so we decided to lay some of our own towels on top to sleep. We also decided to not touch the kitchen because the burner was broken and we did not want to cause a fire or something like that. Over all, it was decent for a one night stay but they need to fire the cleaner because I believe it is an easy fix to be a better place to stay.
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Price per night from:VND 4,494,740