Toronto Hotels with balcony

An unexpectedly warm stay, highly recommend to anyone visiting Toronto! Choosing ”Maplewood Abode” in downtown Toronto was an excellent decision. The location is superb, within walking distance to the subway and major shopping areas, making it incredibly convenient for getting around and sightseeing. What touched me most was the host. Communication was seamless throughout my stay, truly a case of ”no question left unanswered.” Whether it was advice on transit, restaurant recommendations, or tips on avoiding tourist traps, the host patiently offered tons of practical suggestions. Many were hidden gems only locals would know, saving me a lot of unnecessary detours. The room was decorated very warmly, the bedding was clean and soft, and the surroundings were quiet. I was able to get a sound night's sleep every day, and all my travel fatigue just melted away. Even more delightful, the host enthusiastically shared some homemade food with me! I tried a chicken bun and a pork and radish bun – the wrappers were thin, the filling generous, and the taste was wonderfully authentic home-style cooking. Each bite was full of human kindness. Overall, the experience far exceeded my expectations. It offered both the cleanliness and convenience of a hotel, along with the warmth of visiting a friend's home. I will definitely choose Maplewood Abode again on my next trip to Toronto, and I genuinely recommend it to anyone traveling for leisure or business in this city!

There was a constant noise coming from the toilet that prevented us from getting any rest. Even though a technician came, he couldn't fix it. However, everything else was fine. We had a good stay!

The hotel is in a very good location, in the city center, and is convenient to everywhere, especially the TV tower. If you drive, you can park your car in the parking lot directly opposite the hotel, which is cheaper than the hotel's own parking fee (but it is actually very expensive). The room is clean, the service is also very good, and every service staff is very enthusiastic. There are two things that make me feel a little uncomfortable: one is that there is no toothbrush, and you need to ask the hotel for it. The second is that the quilt is wrapped with a sheet instead of a quilt cover, which makes me feel that I will touch the quilt inside when I sleep, which makes me feel uneasy. Overall, it is a five-star hotel after all, and it is not bad, but to be realistic, the price of 3000-4000 is not cost-effective.

The service of W Hotel is better than that of Sydney and Melbourne. There is a Chinese front desk. Check-in is also very fast. It can be checked in at a little after 1 o'clock! When I arrived at the hotel, it was far away to get the luggage, and they came to help me. It was very active. This is better than other overseas hotels! But the room is decorated in an open bathroom. The socket is not working. The toothbrush delivery is very slow. No one delivered it all night. There is no swimming pool. The hotel windows should be cleaned again. The windows cannot be opened. The breakfast is very exquisite! The size is the mini version of W Hotel in Sydney and Melbourne, but W Hotel is considered new abroad. Other hotels are too old. It is still a choice.

I’d like to start with the positives of the hotel. First of all, the location was excellent. As tourists, it was very convenient for us to get to all the main attractions around the city. I would also like to give special recognition to the service. We were truly impressed by how attentive and welcoming the staff were throughout our stay. In particular, the reception team and the café staff serving breakfast provided outstanding hospitality. Bar 45 also exceeded our expectations with exceptional service. Overall, the customer service was truly top-notch. What unfortunately disappointed us was the condition of the hotel itself. It feels as though the property has not been significantly updated since the 1970s. The old doors, outdated furniture, worn carpets, and poor lighting in the lobby create a sense of discomfort rather than luxury. This is definitely something that needs attention, as the current condition and renovation standards do not match the level and reputation of the hotel.

Ideal location for any downtown Toronto activity week with family or friends, 15 min walk to core downtown. 2 bed rooms one does not have a window but perfect for a peaceful sleep. View from the 37th floor of the downtown core and CN tower.

I was somewhat disappointed by the lack of prior communication regarding the check-in procedure. Upon arrival, we entered the loby area, and we were welcomed by the security officer who explained to contact the company for instructions which included sending photos of my ID along with a separate image of me holding it. After paying a deposit, we were finally granted access to the apartment. This process took nearly an hour, and we were surprised to find that our unit was located on the 48th floor of the tower. While this didn’t bother us, it would have been helpful to know in advance, especially for those who suffer from vertigo. Reliable Wi-Fi is essential, as a lack of connectivity can be quite problematic. The apartment itself was small and cosy, offering impressive views of the CN Tower. However, upon our arrival, the driver was still drying towels and bedding, which I found to be inappropriate. The small balcony had very dirty glass that had not been cleaned, and the kitchen was not entirely tidy. Additionally, the bedroom carpet was heavily stained, and we were required to remove our shoes. Upon checking out, we had to take out the trash and wash the towels, bedding, and dishes, which consumed another hour of our time. I couldn't help but wonder what the cleaning staff was doing. It’s worth noting that a deposit was taken, and failure to adhere to the rules would result in its forfeiture. Although I generally avoid complaining, We felt overwhelmed by the expectations, especially after paying for our vacation. Furthermore, if extending the stay for a few additional hours, there is a significant extra charge. The elevators were consistently busy, and during our departure, the security personnel in the concierge area were rather rude, insisting we leave the lobby despite the presence of chairs and tables. We simply wanted to arrange our next ride without having to do so on the street. Overall, I enjoyed the experience, but the apartment could benefit from more thorough cleaning, and the rules could be more accommodating for guests.

The location of the facility was very good. It was too hard to get the key to check in and park, and the explanation was not sufficient. It was not easy to return the key when checking out.

I want to start by saying how happy I am that the host let us check in an hour earlier since it starts at 5pm instead of the regular 3pm. This is an Airbnb type of place that requires you to put a $450 deposit for a one night stay which I thought it was very high. The location is amazing, walking distance to the CN tower and restaurants. It is a very cute place except for the cleanliness. The place was DIRTY. We decided to not use the shower because it was full of mold and hair (picture attached), there was hair everywhere! We saw there was a washer and dryer but the washer was full of towels that yet needed to be dry so we decided not to use. There were stains in the bed sheets so we decided to lay some of our own towels on top to sleep. We also decided to not touch the kitchen because the burner was broken and we did not want to cause a fire or something like that. Over all, it was decent for a one night stay but they need to fire the cleaner because I believe it is an easy fix to be a better place to stay.