Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 21, 2026
Shupangxiedexiaowugui
After reading other reviews, they were all overwhelmingly positive.
Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three.
First, let's talk about transportation:
Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away.
Next, the service:
What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics.
Finally, the room facilities:
The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while.
The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.
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Price per night from:JPY 72,614
Posted on Oct 26, 2025|Single Room, Mountain View, Non-Smoking (5M Dome Room Single with 2 Beds (up to 3 People))
Guest UserWhat an amazing place! We had a wonderful time “glamping” at the Grand Verde Resort. From first being greeted upon check in till our departure the attention to detail and hospitality were top notch! We especially loved the delicious breakfast and dinner spread, the Public Bath, and sauna, and the hobbit houses. The gorgeous views from our yurt in the mountains were breathtaking and we were able to see millions of stars at night on the clear evenings. ⭐️⭐️⭐️⭐️⭐️ Five stars!!! Highly recommend this place for your next getaway!
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Price per night from:JPY 29,867
Posted on Nov 1, 2025
Draculazhiyi
I stayed two nights in a room on the 9th floor, so here's my experience. In terms of facilities, the hotel is relatively new and the amenities are quite good. The reception is located in a villa, presumably an extension of an older building, which adds a unique charm. There are only two suites per floor, so the rooms are very spacious. The indoor onsen (hot spring bath) was particularly impressive and very comfortable. The large public bath is in another building a three-minute walk away, located on the first floor as an infinity pool; I recommend experiencing it at sunset – it's wonderful. As for the food, the kaiseki cuisine here is of extremely high quality, the best of the two hotels I stayed at in Beppu. The restaurant, Matsushu, in the new building, consists entirely of private rooms, the number of which seems to correspond to the number of rooms. Japanese breakfast and dinner are enjoyed in these private rooms, which is very pleasant. I also tried their buffet breakfast in another building, which was quite good, especially the high-quality fruit. Location-wise, there's a bus stop right outside. Whether you're going to Beppu Station, Kannawa Onsen, or a large shopping mall, you only need to take one bus, which is very convenient. Overall, it was a very memorable stay and I would definitely return.
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Price per night from:JPY 49,441
Posted on Apr 17, 2026
Guest User
Very satisfied with our stay. Room is abit small as the room was constructed out of a container but they still managed to pack everything nicely into the room. Location may not be ideal for travellers relying on public transport but no issue if you’re driving as there are parking lots available for hotel guests in front of the hotel. Love the amenities provided (full range of Pola products and Refa hair dryer!) They even provide a Balmuda kettle. As hotel is located within a park, there is no security fencing. There is a main gate where hotel guests need to scan their card to enter hotel premise but public can easily walk over the slightly raised flower bed to enter the hotel premise even without the need to enter via the main gate. Such setup is only possible in Japan where security is not a major issue and known for being a safe country but we’ll be concerned if this is in another country. There is also no shelter from hotel rooms to the parking area so managing luggage during rainy days will be challenging. But overall we love our stay at this hotel.
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Price per night from:JPY 13,097
Posted on Apr 20, 2026
Guest User
This is definitely one of the most value-for-money hotels we've ever stayed at in Japan! 🔥
Highlights:
* The front desk staff were incredibly warm, polite, and provided excellent service 👍
* Complimentary drinks and snacks are available until 10 PM, a truly thoughtful gesture 🍶
* The room was very spacious, making for a super comfortable stay.
* It features a sauna, as well as indoor and outdoor hot springs, perfect for complete relaxation ♨️
* There's a shuttle stop right at the entrance, making pick-up and drop-off very convenient 🚗
A minor downside:
* It rained during our visit. If the weather had been good, we could have sunbathed on the lawn, which would have made the experience even more perfect ☀️
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Price per night from:JPY 42,022
Posted on Feb 27, 2026
Judith AldI stayed at the female room which is very wide and it was quite so I could sleep very good. Even though it’s a capsule hotel the beds are also wide and very comfortable. The price andlocation is very convenient , the hotel is on the Beppu tower and it’s 15minutes walking from the Beppu Station. They can offer to keep your luggage for free. I would stay at this place again 👍
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Price per night from:JPY 3,045
Posted on May 10, 2026
Guest UserUntil the day of check in, I never receive any check in procedure and I had to call customer service and wait for the line transferring. They did not limit the parking for every unit and I had no parking available but I saw one of the unit had parked 4 cars there. I called for help on no hot spa water coming out but they answered they could not do anything for me. Overall experience was good
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Price per night from:JPY 37,044
Posted on Jun 30, 2025
Guest User
We stayed here as a couple and loved every moment. The room was clean, beautifully designed, and felt relaxing as soon as we walked in. After enjoying the private onsen bath made of wood and stone, we watched a movie on the projector while lying on the tatami, which felt so cozy and special.
The amenities were carefully selected and felt high-quality, adding to the relaxing stay. You can tell the host cares about every detail. If you want authentic Japanese experience with your partner, this place is a perfect choice.
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Price per night from:JPY 10,874
Posted on Jun 30, 2025
Guest User
A family is perfect for staying
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Price per night from:JPY 28,877
Posted on Jan 13, 2026
Kubackpacker
We had a very nice stay.
The room was very pleasant, with a lovely view, and the welcome was very kind.
The accommodation is also very well located, close to the sea.
Free services are also available, such as the onsen and bicycles.
Nothing to complain about, everything was great!
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Price per night from:JPY 2,247