The Haven Bali Seminyak Reviews

Response from Property: Dear Sir / MadamMarvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for your lovely feedback! We’re so glad to hear that you enjoyed your stay with us. We appreciate your suggestion about having souvenirs — that’s a wonderful idea, and we’ll be sure to share it with our team for future consideration. We hope to welcome you back again soon, and hopefully next time you’ll have a little something special to take home!Havenly yours, Management

Response from Property: Dear Sir / MadamMarvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you so much for your lovely words and for choosing to stay with us again! We're truly touched by your kind feedback and so happy to hear that everything was just as brilliant as you remembered. Your compliments mean the world to our team, and we can’t wait to welcome you back for another amazing stay.Havenly Yours, Management

Response from Property: Dear Mr. Siddhesh Aghav, Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you very much for taking the time to share your detailed feedback following your recent stay with us at The Haven Seminyak.We’re truly delighted to hear that you had a positive experience and that Yuda at the pool and Trishna at the reception helped make your stay extra special. Your kind words about their service, the birthday decoration, and the upgrade as a loyalty member are greatly appreciated, and we’ll be sure to pass along your compliments to them and the rest of the team.We do, however, sincerely apologize for the inconvenience regarding your missing item and for the lack of follow-up from our team. This is certainly not the level of attentiveness we strive to provide, and we understand how disappointing this must have been. Please be assured that your comments have been shared with our housekeeping and management teams for immediate review and corrective action to avoid such situations in the future.We truly value your feedback as it helps us improve, and we hope to have the pleasure of welcoming you back again soon for an even better stay.Havenly Yours, Management

Response from Property: Dear Ms. Jianneee, Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed your stay and loved the upgrade to our Prime Villa. It’s great to know our convenient location and friendly service made your visit even better.We look forward to welcoming you back to The Haven Seminyak for another fantastic stay!Havenly Yours, Management

Response from Property: Dear Sir / MadamMarvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for your wonderful review. We’re delighted to know you enjoyed the design, service, and amenities, as well as the comfort and cleanliness of our rooms. It’s great to hear our central location made it easy for you to explore the shops, cafes, and restaurants nearby. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay in Seminyak.Havenly yours, Management

Response from Property: Dear Sir / Madam, Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for taking the time to share your feedback. We're truly sorry to hear about the disappointing experience you had during your stay with us. Please accept our sincere apologies for the issues you encountered with the air conditioning, bathtub, street noise, and overall room condition. This is certainly not the standard of comfort and service we aim to provide.We are especially concerned to hear that you felt your concerns were not adequately addressed during your stay. Your comments have been shared with our management team for immediate follow-up, and we will be reviewing our room assignment and maintenance procedures to ensure this does not happen again.We appreciate your honesty, as it helps us improve. While we regret that your experience did not meet expectations.Havenly Yours, Management

Response from Property: Dear Sir / MadamMarvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you so much for sharing your kind feedback. We’re delighted to hear that you and your son had an enjoyable stay and that Ms. Sara at the front desk made such a wonderful impression with her service. Your appreciation will surely make her day. We truly value your support and look forward to welcoming you and your family again soon!Havenly yours, Management

Response from Property: Dear Mr. RysselMarvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for your excellent review! We’re thrilled to hear you enjoyed the spacious room, complete with balconies, kitchen, and comfortable living area. It’s wonderful to know you appreciated the swimming pools, breakfast, and our convenient location close to the beach, shops, and restaurants. We truly appreciate your kind words and look forward to welcoming you and your family back for another relaxing stay soon!Havenly yours, Management

Response from Property: Dear Sir / MadamMarvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for sharing your feedback. We’re glad to hear you appreciated our convenient location and the helpfulness of our team. We’re sorry to learn about the issue you encountered with the room facilities and the ants — your comments have been shared with our housekeeping and maintenance teams for immediate follow-up. We truly appreciate your input, as it helps us improve, and we hope to have the opportunity to welcome you back for a better experience in the future.Havenly yours, Management

Response from Property: Dear Mr. SukhramSinghMarvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you so much for your amazing review and recommendation! We're thrilled you enjoyed your stay and look forward to welcoming you back to The Haven Seminyak soon!Havenly Yours, Management

Response from Property: Dear Mr. MohammedMAMarvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for taking the time to share your detailed feedback. We’re delighted to know that our team, especially Sarah, Dwira, and Adhi, made a positive impression on your stay. At the same time, we sincerely apologize for the noise disturbance, cleanliness issues, and maintenance concerns you experienced. Your comments are very valuable and will be shared with our team to improve both our facilities and guest comfort. We appreciate your honesty and hope to have the opportunity to welcome you back for a much better experience in the future.Havenly yours, Management

Response from Property: Dear Mr. JimmyMarvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for taking the time to share such detailed feedback. We’re delighted to hear you enjoyed the spacious Junior Suite, comfortable amenities, and especially the breakfast — our team will be thrilled with your 10/10 rating. We also appreciate your comments regarding the condition of the room, poolside atmosphere, and overall location; your observations help us identify areas for improvement.Regarding your experience with transportation, we’re very sorry for the inconvenience caused. Your concern is important, and we will review this matter carefully to ensure our guests receive fair and transparent service. Thank you again for sharing your thoughts, and we hope to welcome you back for an even better stay.Havenly yours, Management

Response from Property: Dear Sir / MadamMarvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for sharing your experience with us. We’re glad to know you appreciated our helpful staff, the convenience of the 24-hour restaurant, and the overall service.We regret to hear about the noise disturbances you encountered. While we do our best to ensure a peaceful environment for all guests, we recognize that sound insulation and poolside activity can sometimes cause inconvenience. Your feedback is very valuable and will be reviewed by our management team to explore ways of improving the guest experience.We truly appreciate your comments and hope to have the opportunity to welcome you back for a more relaxing stay.Havenly yours, Management

Response from Property: Dear Sir / MadamMarvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you so much for your wonderful review! We’re thrilled to hear that your stay with us was the best of your trip and that you enjoyed the clean room and great view. We’ll be sure to pass on your kind words to Mr. Aksodo for his excellent service. We’re also glad you were able to take advantage of the laundry discount! We can’t wait to welcome you back for another fantastic stay in the future!Havenly yours, Management