Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 4, 2023
Guest User
This is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.
Show more
Price per night from:AU$ 334
Posted on Jul 6, 2026
StevenP77Check in late, room was wrongly assigned, booked a bigger room with added extra bed for my 3 boys was give a small room with no xtra bed, we booked a king bed room, was assigned a twin bed bigger room. We have to wait another half hour or more to change rooms and added the extra bed to the already small room for my kids. Then the reception said our rooms comes with breakfast without us asking which was also heard by my wife as well as her colleague, in which we thought it was complimentary after the wrongly assigned rooms. My kids enjoyed the breakfast as I normally don’t eat breakfast and but the follow night, I went down to the reception to ask if check out time can be extended which the same lady said she can extend it to 12pm, which we are glad, then I just told her the breakfast was enjoyable by my family and thank her for recommending them to us and also the complimentary offer. She check again on her computer then and a bit unsure and ask her senior colleague Austin to see if it was complimentary and that already raise my suspicion but her colleague said it is fine he will waive the charges if that happens as we already went through so much trouble with them. I felt relieved, thanking both of them , I went back to my room.
At 11:40pm, my wife has already asleep and me almost to, the phone rang which startled my wife and myself , we answered and the same lady was on the line stating that they need to charge the breakfast for both days.
I was a bit annoyed with this as we have already taken our breakfast for the first day which was offered to us as complimentary and then later in the middle of the night said we are charged ! The best part was as a 5 stars well known establishement, she tried to haggle with us on the price by saying she can offered some discount and then later she can give 50% discount for already consumed breakfast.
My wife was furious and change her PJs and then we head down to the reception to settle this once and for all in the middle of the night.
In the reception, we directly spoke to her supervisor whom heard of her offering us the complimentary breakfast in which he straight away cancel the charge for the morning breakfast and offer us a discounted breakfast the following morning. It was all a farce and inconvenience as well unreliability with their services which makes us go through so much stress for our family holiday.
Anyway, we decided not to take up the offer and have to inform our children of the cancellation which disappointed them of course, but we think this whole incident is unfair. They said when we booked we choose no breakfast but the communication was it was complimentary for us for the disarray of arranging the room when we first check in. Besides we did not ask but was offered and said how good the breakfast was by your own staff. Also we did not extend our check out time as we were worried that they will charged us as we are totally have non confidence of what the staff said and actual offerings
As my wife and myself are regular travellers, and normally we like to enjoy better accommodations, this is the first time these kind of incidents happen to us and at first we thought to booked Hyatt chain of hotels in our incoming Vietnam and Taiwan trip but we would be sceptical to do so after this.
Please don’t get me wrong, the hotel is very nice, cleanliness , location and even food (our breakfast on day1) but the services was a let down to us and it is not about costs, it is about integrity and what been offered and not fulfilled and blame the clientele as well as the whole timing to disrupt the peace and enjoyable period of the guest.
Show more
Price per night from:AU$ 818
Posted on Jul 10, 2026
XiatiandeguilinggaoThe facilities are indeed quite old; everything is showing its age. Its main advantage is the location, which is excellent. It's close to all the major attractions, and getting to Chinatown for meals is very convenient. The breakfast is decent; for Western cuisine, it's quite varied, with some made-to-order options like porridge and eggs.
Show more
Price per night from:AU$ 301
Posted on Oct 28, 2025
Guest User
Great location for the theatre. We could see the Michael Jackson show sign from our room. Car park is off site and horrible to try and get a park in but only 5min walk from the hotel and $25/ day. Close to parliament station. China town and easily accessible to all city areas. Check-in and check-out were easy, staff were polite, and the happy hour was a nice touch.
The room itself was compact but quiet, even being right by the lift. The bathroom, however, was tiny. No way two people could fit at once. The fan didn’t work so the mirror fogged completely, and the shower glass wasn’t long enough, leaving the floor soaked after every use. The bottom of the door showed water damage.
Blinds let in light around the edges, and while the air conditioner was noisy, it didn’t really bother us. The luggage space wasn’t big enough to hold a hard case flat without tipping, which was a bit annoying but manageable.
Breakfast was unfortunately the biggest low point. Service felt disorganised and slow. We waited almost 20 minutes for the rabke we were sat at to be cleared. The continental breakfast was uninspiring and pastries didn’t seem fresh.
We paid an additional $5 per person for menu items since continental breakfast was included in our booking, but if I had paid the full $30–$35 separately, I would’ve been disappointed. Bacon was American-style (crispy), and they did do well offering coffee and tea promptly on arrival. However, the juice service was confusing. No glasses, limited plates, and unclear service flow.
Amenities were almost non-existent. The “gym” was about the size of the bathroom with no treadmill or bike, and the rooftop could be much more inviting if it had a covered area or bar.
Overall, the location saves it. Ok for a short city stay if you’re here for convenience, but not somewhere I’d choose for comfort or amenities. Unfortunately wouldn’t stay again and not great value for money in my opinion.
Show more
Price per night from:AU$ 169
Posted on May 14, 2026|Standard Room
Guest UserMy stay here was excellent! The front desk staff were very responsive, and my room was spotless with no odd smells. The bedding was super comfortable. I was really impressed with the soundproofing – it was so quiet! The shower had great water pressure too. Breakfast offered a wide variety of options, and the service staff were all very friendly. The only minor downside was that the gym had limited equipment. Overall, it's great value for money and I'd highly recommend it for business travelers.
Show more
Price per night from:AU$ 128
Posted on Jun 15, 2026
Carol Lim KHGreat airport hotel with convenient access to Melbourne Airport. I booked this hotel for my boss and her child, and they were very satisfied with their stay. The room was clean, comfortable, and quiet despite being close to the airport. Staff were friendly and helpful, and the facilities were well maintained. A good choice for families and travelers looking for a comfortable stay near the airport.
Show more
Price per night from:AU$ 216
Posted on Jul 12, 2026
Guest UserThis hotel deserves a five-star review! I wish I had stayed at the Sheraton for my entire trip to Melbourne. It's in the city center, which is incredibly convenient, and even late at night, around 8-9 PM, there are still plenty of people around, making it feel very safe. When I checked in, there was a Chinese-speaking staff member available. Although the person who actually checked me in was of Indian descent, a Chinese colleague came over to make sure everything was alright before leaving. They even offered me a complimentary glass of champagne! The hotel room was spacious and clean, definitely the best I've stayed in during my past two weeks in Sydney and Melbourne. It certainly lived up to expectations!
Right outside the hotel, there's a Rolex store, and if you walk down the street, you'll find the Town Hall and a church. There are plenty of options for dining, entertainment, and shopping. It's also not far from Australia's famous WWL? Or was it WWs?
Show more
Price per night from:AU$ 263
Posted on Apr 26, 2026
*Heavenly1*
Beautiful souls 🤍
I recently stayed at Quality Hotel Melbourne Airport and wanted to share my experience for anyone travelling in or out of Melbourne. We have stayed here a number of times, the first time was because we had flight delays and didn't want to head home to return the following day. It made sense and ever since then we have used it as our little night before we go on the next adventure stop over. So if you are like me, and you’re looking for something close, easy, and stress-free before a flight… this place really delivers. The location is incredibly convenient, just minutes from the airport, and the shuttle service makes everything feel seamless especially when you’re travelling early morning or arriving late. That alone takes so much pressure off. And if you are like me and need to have a change of suit case for clothing it makes a great base between flights and countries.
The rooms are simple, clean, and comfortable. Not overly luxurious, but they have everything you need for a short stay. It feels more like a practical stopover than a holiday destination and that’s exactly what it’s meant to be.
What I appreciated most was the ease of everything…
No overwhelm, no complications — just a place to land, reset, and move on with your journey. If I had to describe it energetically… it feels like a “pause point” between destinations.
A couple of things to note:
It’s more of a classic, older-style hotel, not modern luxury but its a great base and we leave our car there for convince. Dining options can be limited depending on timing, but we ate next door a Sheesh and plan to go there again. You may hear a little airport noise (as expected) But overall, for value, convenience, and simplicity, it does exactly what it promises. We will definitely stay again when I need a smooth airport stopover, like in September with a group of travelers heading on.a cruise. The place suits business, family, couples, solo and groups.
Miss Heavenly 🪽
You’ve been Heavenly Connected
Show more
Price per night from:AU$ 119
Posted on Aug 9, 2026|Superior King Room
RaquelBSimUnfortunately, my experience at Novotel Melbourne Central was quite disappointing, especially considering that I had a very positive experience at Novotel Sydney, where my daughter and I were treated with great kindness and hospitality.
I had an issue with the breakfast arrangement that was handled in a very uncomfortable and embarrassing way.
At check-in, I specifically asked to add breakfast for the three days of our stay. I explained that I am an ALL – Accor Live Limitless member and that I had received an email stating that ALL members would receive a discount on breakfast. The receptionist confirmed the benefit and also told me that my 11-year-old daughter would not be charged. I was informed that the total cost for breakfast for the three days would be AUD 56. I paid the amount at check-in and, naturally, assumed everything had been correctly arranged.
However, the following morning, when we went to breakfast, the staff member told me that breakfast was not included in my reservation. I explained that I had specifically added it during check-in and showed him the payment receipt from my card. Instead of simply checking the situation and resolving what was clearly a possible system or communication error, I was repeatedly questioned: who had checked me in, when I had become an ALL member, and whether I had any proof that breakfast had been added.
The whole situation was extremely uncomfortable and embarrassing. I had done exactly what was required at check-in, had paid for the breakfast, and had proof of the payment. Nevertheless, I felt as though my word was being questioned.
I explained that I would make a complaint. The staff member then reluctantly took down my room number and directed us to a table next to the service area, despite there being several vacant tables in the main dining area. This made the situation even more unpleasant.
I understand that mistakes can happen, particularly if there is an issue with the hotel system or communication between staff members. What I found unacceptable was the way the situation was handled. It gave me the impression that the staff may not have received adequate training on how to deal with guests when an operational error occurs. The appropriate approach would have been to acknowledge the possibility of a mistake, verify the payment and resolve the issue discreetly and courteously, rather than making the guest feel embarrassed or disbelieved.
Unfortunately, I also experienced problems with the cleanliness of the room. The bed was poorly made, the toilet and sink were clearly not properly cleaned, and a cup had been placed wet on the tray. These details contributed significantly to my overall negative impression of the hotel.
This was particularly disappointing because our experience at Novotel Sydney was excellent. We were welcomed warmly, treated very well and felt genuinely looked after throughout our stay. Unfortunately, our experience in Melbourne was very different.
I hope the hotel management will take this feedback seriously, particularly regarding staff training, guest communication and housekeeping standards. The issue could have been handled very differently and would have avoided turning a simple operational mistake into an unpleasant and embarrassing experience.
Show more
Price per night from:AU$ 149
Posted on Apr 23, 2026
van0ffthewall
This was my 9th visit to Naarm in the course of over twenty years. Came from Singapore for a Pierce the Veil gig, tattoos, and to skateboard. I was stoked to see that Lyf is now on Elizabeth St. It’s another great area! So close to Queen Vic too!
Having read the other reviews before my stay, I can say those reviews did not do the place justice at all. So here’s my take!
- Someone mentioned that the room was small. It is not! I have been to many hotels/hostels abroad and this room was huge for its standard/star rating, and price. The bathroom is fairly big too. Whoever thinks this hotel has small rooms, have got to have their eyes checked.
- Another review said rooms were not clean. And that the fridge was dirty. I found it good. Sheets and pillows were clean. Towels and bathroom mat was good too. Carpeting was alright. Bathroom sink, mirror and shower did not have marks, or mold. Glasses was clean. Wardrobe too. Fridge was pretty spotless! Could put my dips, cheeses and olives there. Perhaps my only “complaint” was that the AC unit was a bit dusty. And it took me awhile to figure out how to lower it to 18 degrees.
- Someone say that there was not enough space to put toiletries in the bathroom. I am not sure if this person has an entire suitcase of toiletries but that was ample space at the sink, and even more space in the shower. You could line ten face wash in there if you wanted to. In addition, the shampoo, shower gel and conditioner smelled good too. And they provided separate ones instead of a 3-in-1.
- Someone mentioned that the hotel did not have a kettle or cups in their rooms. And that water (hot or cold) needed to be collected from Level 1. I came prepared and brought a cup and spoon for my instant soups. It was not inconvenient at all, and the lounge area was nice!
- One of the reviews mentioned that there were some flies at the sink area of the lounge. I blame this on lazy guests who expected others to clean up after them. Other than the sink, the lounge area was great with ample cutlery, and homeware provided. Size of the area was pretty decent too!
- Security. I absolutely love the security of the hotel, that requires a guest to tap their card, even before they enter the building. They also have a card system that works on an app on your phone. Very cool!
- Lyf staff were absolutely lovely!
- Someone mentioned that they didn’t like how there was no daily housekeeping. As a guest with minimal litter and requiring minimal to no cleaning, I found this absolutely fine. In fact, I was prepared not to have housekeeping at all; I was fine make my own bed, and empty my own trash, if it got too much. So I was surprised to find that my room had been cleaned on the morning of my 6th night there. They even placed my plushie back nicely on the bed. How lovely!
To reciprocate, I left the room almost spotless when I checked out. Even folded the loo roll into a triangle.
- A review mentioned that the hotel was noisy and that their room didn’t have a good view, as there was construction going on. Having asked for a quiet room, I received one away from the lift. I heard absolutely no construction work going on at all throughout my 7-night stay. The view of my room overlooked the courtyard of the hotel. It was non-claustrophobic and there was ample sunlight, should you wish to draw the curtains. Windows were high and wide. Clearly not small and dark the way others have described.
- A couple of reviews mentioned that the rooms were dark and gloomy. Because of them, I was anticipating a very dimmed and dark room, so was pleasantly surprised to find out that I could see!
Conclusion: As someone who used to recce hotels for performing artists as part of tour management/logistics, Lyf at Elizabeth St ticks all the boxes of a great stay – accommodating with good facilities, cleanliness, and fun and happy staff.
Was such a great stay and my only regret was not doing a two-week trip this time round. Will definitely be back!
Show more
Price per night from:AU$ 132