1 Chome-9-3 Nishigotanda, Shinagawa Ward, Tokyo, 141-0031, JapanView Hotel Details
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Guest Reviews of Hotel Royal Oak Gotanda
7.0/10
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities6.4
Service6.7
Cleanliness6.8
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All reviews(56)
Positive reviews(43)
Reviews with photos/video(5)
Great location(8)
Convenient location(8)
Great service(7)
Clean and tidy(6)
Strange smell in room(4)
Negative reviews(13)
K.AKI
Double Room-Non-Smoking
Stayed in May 2025
Business traveler
52 review
8.0/10
Very Good
Posted on Jul 1, 2025
The location was easy to find, and check-in was a breeze. They provided all the basic amenities, so I didn't lack for anything.
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Guest User
Single Room-Non-Smoking
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 20, 2025
It's conveniently located near the station, with plenty of restaurants in the vicinity, making it very convenient.
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Guest User
Single Room-Non-Smoking
Stayed in Apr 2025
Solo traveler
10 review
6.5/10
Posted on Jun 3, 2025
As it's an older hotel, it was nothing special.
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Anonymous User
Twin Room-Non-Smoking
Stayed in Mar 2025
Family
1 review
5.5/10
Posted on Apr 18, 2025
There was hair in the fridge and bathroom.
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Love_ho
Double Room
Stayed in Mar 2024
Couple
8 review
4.5/10
Posted on Apr 29, 2024
It's an very old hotel, not comfortable. Especially no elevator, if you are carrying big luggage, don't recommended to stay here.
But the staffs at the reception are very helpful and friendly.
HAPPYlaoshi
Single Room-Non-Smoking
Stayed in Aug 2025
Solo traveler
113 review
7.2/10
Posted on Oct 31, 2025
When checking out, the housekeeping staff left all the towels in the common hallway, which felt uncomfortable.
The location is conveniently close to the subway station, which is an advantage. There's also a pretty good udon noodle shop nearby, and a convenience store.
However, the space is very small, and getting from the first floor to the elevator involves going up or down many stairs, which is very inconvenient for travelers with luggage, as they have to carry it themselves. This is quite frustrating.
The bathroom is very cramped.
While the front desk staff are very friendly, their English is poor, and their rules are very strict. Even if your check-in time is almost dawn, they won't extend your check-out time by even a little bit, and the check-out time is very early, at 10 AM.
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Anonymous User
Single Room-Non-Smoking
Stayed in Mar 2025
Business traveler
18 review
8.5/10
Very Good
Posted on Apr 24, 2025
I was worried after reading the reviews, but if you're just going to sleep, there's no problem. It's close to the station, so you won't have any trouble finding places to eat and shop. It's also close to the station, but the noise wasn't an issue. The bathroom is a bit old, but it's cheap, so I guess that's to be expected. The front desk staff were also kind.
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스마트3D
Single Room-Non-Smoking
Stayed in Sep 2025
Business traveler
3 review
7.0/10
Posted on Oct 26, 2025
The location, with its large office crowd, was perfect for after-work dinners and local restaurants.
The subway station is right next door, making commuting a breeze. While the train noise is loud outside, the accommodations are well-insulated, allowing for a good night's sleep with just enough white noise to distract you.
Aside from the bars and bars with frequent touts, evenings are also pleasant.
Please note that taxes are separate from the accommodation fee.
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Guest User
Single Room-Non-Smoking
Stayed in Mar 2025
Solo traveler
29 review
9.5/10
Amazing
Posted on Apr 16, 2025
I made a reservation on my way back from Haneda Airport. It was conveniently located right next to Gotanda Station. The facilities were a little old, but they had cleansing and facial washes, and if you registered on LINE you got a free bottle of water, so I was grateful for the amenities. I checked in late at night, and the staff were very friendly. The elevator always stops at the front desk, so security was good.
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Guest User
Single Room-Non-Smoking
Stayed in Jul 2025
Business traveler
6 review
6.5/10
Posted on Aug 29, 2025
The location is perfect. However, the hotel itself has a Showa-era feel... which can't be helped, but the rooms are also generally old. In terms of value for money, it's just okay.
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cc81****
Twin Room-Non-Smoking
Stayed in May 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Jul 4, 2025
The room is not small for Tokyo and is fully equipped with everything. There is space to open two suitcases. The DHC toiletries are perfect, and new pajamas are provided every day. The staff is very friendly and helped us make two important calls.
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Guest User
Twin Room-Non-Smoking
Stayed in Apr 2025
Family
8 review
4.0/10
Posted on Jul 3, 2025
The overall feel was very old and smelled bad.
I would never stay here again.
The bathroom also had an old mirror.
It was conveniently close to the station for shopping, eating, and going out.
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Guest User
Single Room-Non-Smoking
Stayed in Jul 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Aug 17, 2025
It was difficult to adjust the water temperature in the unit bath.
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rangpyon
Single Room-Non-Smoking
Stayed in Aug 2024
Solo traveler
9 review
7.0/10
Posted on Oct 1, 2024
The room itself was nice and clean, probably because it had been renovated, but the bathroom was old and a bit dirty.
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Anonymous User
Single Room-Non-Smoking
Stayed in Jan 2025
Solo traveler
4 review
2.0/10
Posted on Feb 23, 2025
First of all, this is actually a two-star hotel. If that's the case, I hope the overall environment and decoration can be adjusted accordingly.
The most unacceptable thing is that there are bloodstains on the blanket of the mattress, bloodstains...
After pointing it out, a Southeast Asian waiter was very angry and said confidently that it was just like that, blabla, and there was a sheet on top, so what did it matter 🤮 It's unbelievable that such words came from a hotel service staff. I said I couldn't sleep on such a bed, and she pulled the blanket away fiercely, "Then you don't sleep well"... Then the whole blanket was pulled out, covered with all kinds of unspeakable stains...
The bathroom door was also covered with inexplicable dark marks, and I was too lazy to argue...
I'm not a very picky person and have never given a bad review to a hotel. I just want to remind the Chinese people. I can speak Japanese, and other compatriots who can't speak Japanese have a worse experience in a foreign country. As a platform, Ctrip clearly sells a two-star hotel with a three-star rating to domestic consumers who don't know the truth. Does it also need to give an explanation and betray the trust of Chinese tourists who have poor information.