The Crown London, WorldHotels Distinctive Reviews

Old hotel but with reasonable price. Close to bus stop but far away from underground station.

We had a great stay at the Crown during our last London trip. The room was spacious, clean and well maintained. It has a good lobby in case you arrive early and the breakfast at the hotel was delicious. We'd certainly stay here again during our next london visit

The carpet was dirty inside the room. The water in the bathroom was not hot enough. Send me a lot of emails and my phone number was compromised. The siren was fired earlier in the morning for false alarm. The system failed to record my checkin and a man with the same door card unlocked my room door which was pretty scary: what if I was taking a shower at that time…

High quality but the bed is very uncomfortable, I asked for a change but it was changed after 24 hours. Even the drinking water is overpriced

The Reception area is nicely presented with lots of seating areas. Staff were friendly and check in was efficient. Rooms were spacious, clean and beds comfortable. The hotel is situated on a busy road so traffic and pedestrian noise can be heard until late at night. Breakfast was average. Parking is available for an extra charge. The hotel is in need of a revamp as the rooms and hallways were very tired looking. The curtains were falling down but were too high for us to secure them back in place so we had to contend with the street lighting which was a little annoying. Fine for a 2 night stay but perhaps look elsewhere for a longer vacation.

Lovely hotel, welcoming and attentive staff, our stay was brilliant and we will definitely be back

We enjoyed our stay and the rooms were clean. The food we ate was also great,keep it up

Lovely hotel..great for Wembley Stadium..taxi from hotel to Wembley £17.. Breakfast good...

Besides the fire alarm going off in the middle of the night, several times for no reason, having mold in the bathroom and the very same breakfast all week long, not too bad. Facilities are definitely tired, with the only attractive feature being the lobby. Staff helpful with taxis and information about nearby places. You'd be looking at a 30 minute bus ride to get anywhere in London.

Nothing to complain about. Convenient location, decent breakfast, comfortable enough.

Nice stuff very helpful and friendly, good location beautiful hotel.

One lift working on a busy Saturday. Just so happened that a group of foreigner people were riding the lift up and down when I came to use it. Friendly staff but location is terrible if you’re using tube.

In general it's a nice hotel in a perfect location if you need to be in Cricklewood. It's a nice design with nice rooms and decent heating system. The coffee and meats and cheeses in the buffet are nice. On this trip however there was a few minor little items to complain about. 1. There was no shampoo or conditioner in the room 2. No-one answered the main reception number when I called about 1. 3. The hot water was just bearly hot enough to have a bath. 4. Breakfast was a bit crowded at 9am and they hinted I should leave to make room. I ignored the request. 5. When I finally asked one of the housekeeping staff in person for some shampoo and soap they asked me when I was checking out..... As if that had any bearing on the request. 6. The checkout time is 11am which is obscenely early for a check-in of 3pm anyway. 7. There is no fridge in the room. Overall this hotel is now on the very limit of worth the cost. I expect better for the price of the room.

Not the most pleasant experience.