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"We stayed at the Moxy recently and have mixed feelings. On one hand, the hotel itself is great and we enjoyed the atmosphere and the facilities. On the other hand, the service we received regarding a flight cancellation left a bitter taste. We were originally booked for Feb 18–21. Due to a severe snowstorm on the 18th, Bucharest airport was closed and our flight was rescheduled, meaning we could only arrive on the 19th. When we contacted the hotel to explain the situation (a clear case of ”Force Majeure”) and asked for some flexibility with the dates, the staff was quite dismissive. They claimed that because the booking was made through a third-party app and not directly, they couldn't help us at all. While we understand the technicalities of third-party bookings, the rigid and empathetic-free approach was disappointing. Despite this, we chose to extend our stay until the 22nd because we liked the hotel itself, but the way our initial request was handled definitely cast a shadow over our experience. Bottom line: A cool hotel, but don't expect much help from management if something goes wrong with your travel plans."

"Lovely hotel! The hotel is 10 min walk from the old twon. Our room was very clean and spacious with great shower! The staff are incredibly polite, welcoming and friendly. The staff from cafe at the front went out of their way to get us vegan cake in the evening. The bar staff was lovely as well and drinks and food reasonably priced. The breakfast had good selection for anyone including nice vegan options. Definitely try the vegan strawberry cake, it was the breakfast highlight for us. As they are renovating spa we couldn't use the hotel ones (we will have to come back to try). They offered options nearby but we opted for a different place for our massages in the end. Overall great stay and we will definitely come back."

"Staff were friendly and happy to help. Great location. Rooms are clean and spacious (stayed in premium single). The bed is comfortable, the place had heated flooring as well as the a/c. Breakfast was simple and good. If i had to complain about anything, and i’d be really nitpicking, it took a couple minutes for the hot water to come through. It’s a great place to stay"

"The hotel’s location is excellent, just a 5-minute walk to the old town and very close to great brunch spots. There’s also a dessert place right next to the entrance, which was a nice bonus. The team was very responsive, especially as I was checking in after midnight—they reassured me and made the contactless check-in process smooth as long as I informed them in advance. Overall, it was a good stay. The only small downside was that we only had one pillow each, but aside from that, it’s a great place to stay."

"The hotel is centrally located, about 800 meters from the Parliament and a couple of kilometers from downtown Bucharest. It's well-equipped; during our four-day stay, the rooms were cleaned every day. Hot water was available in the bathroom immediately, the room was very well heated, and tea and water were provided. Very friendly staff. I recommend it."

"Had a wonderful one night stay for my birthday. Was kindly upgraded to a high floor with stunning balcony views, and left a cake and bottle of fizzy. Room was large, comfortable bed and extremely quiet. Bathroom was large with powerful shower. Hotel staff were polite and efficient. Recommend to all, hope to return ."

"Good location, newly renovated room, in an abandoned building, there are cockroaches, and the manager has a fierce temper. I renovated a room in an abandoned building. The whole corridor and the next door are gloomy and scary (Pictures 1 and 2). In the morning, a cockroach stayed on the toothbrush. I booked three nights at a time, and for some reason they received two orders. The manager asked me to change to a room that was half the size and more terrifying deep in the corridor, or move to a more terrifying building 9 minutes away (Picture 3). Good living memories. Those who are not afraid of ghosts can bring insecticide to check in, after all, the price is cheap."

"Це був надзвичайно приємний проведений час у вашому закладі. Ви заслуговуєте нескінченну кількість ⭐️"

"Great location - within 10-15 mins walking distance from most of the main sites. There’s also a metro station about 4 mins walk for visiting the other sites. It’s also a 4 mins walk to the meeting points for most tours. Hotel room - double bed was actually a double bed! :) Not two singles put together. Good amenities provided such as disposable slippers, shower gel, separate shampoo and conditioner, hand gel, body cream, face towels. Surprisingly no bathrobe was provided given the Hilton name but still a good hotel room overall. Cleanliness - generally clean but have knocked 1 star off because a couple of the towels had other people’s hair on them when I arrived. However these were replaced with clean ones during room cleaning. Staff - good level of spoken English and understanding. Most of the staff were friendly. They were able to accommodate my request for a quiet room. Overall, I’d recommend this hotel for its convenient location."

"The hotel exterior is historical but the interior is very spacious modern well equipped like an apartment. I stayed 3 nights here and enjoy so much. Location is central near old town. Metro station is around 7 mins away on foot. The breakfast is very tasty. Price great. But there's street noise when opening the door of the balcony."