Renaissance Cancun Resort & Marina

Renaissance Cancun Resort & Marina Reviews

Renaissance Cancun Resort & Marina

Blvd. Kukulcan Km 1.5, Puerto Cancún, Zona Hotelera, Cancun, Quintana Roo, 77500, MexicoView Hotel Details
Renaissance Cancun Resort & Marina
Renaissance Cancun Resort & MarinaRenaissance Cancun Resort & MarinaRenaissance Cancun Resort & Marina
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Guest Reviews of Renaissance Cancun Resort & Marina

9.4/10
Amazing
134 review
Verified reviews
Location9.6
Amenities9.1
Service9.4
Cleanliness9.5
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All reviews(134)
Positive reviews(33)
Reviews with photos/video(9)
Great service(9)
Near shopping area(7)
Convenient for shopping(7)
Awesome stay(6)
Clean and tidy(5)
Negative reviews(1)
Turgay_e
Deluxe King Room
Stayed in Aug 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Sep 8, 2025
Everything was awesome Location.. workers was so helpfull and polite Its near beatifull mall
Guest User
Deluxe King Room
Stayed in Feb 2025
Family
5 review
10/10
Outstanding
Posted on Mar 28, 2025
Nice view
Guest User
Deluxe King Room
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 1, 2025
Perfect location and great hospitality
Bisi Abiodun
Two Double Room with Ocean View
Stayed in Jun 2024
Family
5 review
8.0/10
Very Good
Posted on Jul 17, 2024
Nice location, staff are very friendly and helpful. Food in the area is very expensive.
Guest User
Deluxe Two Double Room
Stayed in Sep 2023
Family
1 review
9.0/10
Great
Posted on Oct 21, 2023
It was pleasant overall. But I had to pay unexpected extra 20 dollars for tax when I checked in. Maybe it will be better if they informed me in advance. Except that, every thing was good.
Guest User
Deluxe King Room
Stayed in Jul 2024
Business traveler
204 review
8.5/10
Very Good
Posted on Aug 26, 2024
It’s good hote. Room is.m clean. Reception is friendly
QinRongFei
Two Double Room with Ocean View
Stayed in Jun 2025
Family
2 review
8.0/10
Very Good
Posted on Jul 15, 2025
The hotel environment and service are good and worth recommending
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Yichong
King Room with Ocean View
Stayed in Jan 2025
Family
60 review
10/10
Outstanding
Posted on Feb 5, 2025
The hotel is in a good location! It's right next to the shopping mall, and it's very convenient for eating. Although there is no beach, it is very suitable for going out to scenic spots, and it is cost-effective
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Anonymous User
Deluxe King Room
Stayed in May 2025
Couple
13 review
10/10
Outstanding
Posted on Jun 20, 2025
Although not located in the core hotel district, the hotel facilities and services are excellent. The shopping center offers good other conveniences and a number of good restaurants. However, without a beach or a good pool, it cannot be strictly called a resort.
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Guest User
Deluxe Two Double Room
Stayed in Nov 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Jan 15, 2025
It's a really beautiful place with a restaurant below that was really delicious! It's directly connected to a shopping mall, and the prices weren't too high, so it was worth the price! Very satisfied
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나믄재구조개
Deluxe King Room
Stayed in Sep 2024
Couple
5 review
9.0/10
Great
Posted on Oct 27, 2024
It is located in the newly developed Marina Zone in Cancun, and transportation is easy~! However, the water quality is not good for a recently developed area, so if you are sensitive to water quality, please bring a filter. If you mention a special occasion such as a honeymoon or birthday in advance, there is a decoration service, so please take note~!
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Guest User
Deluxe King Room
Stayed in Feb 2025
Traveling with friends
9 review
10/10
Outstanding
Posted on Mar 30, 2025
It was really nice. It was new so it was clean and there was a mall underneath which was awesome haha ​​It was nice because it was in the middle of downtown and the hotel zone. There is a beach you can take a bus to from the hotel? Don't go there. It's a waste of time. Just take an Uber and go to the public beach.
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300684****
King Room with Ocean View
Stayed in Feb 2025
Traveling with friends
164 review
8.5/10
Very Good
Posted on Mar 31, 2025
The hotel is in a good location, but the front desk service is a bit lacking
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Guest User
Two Double Room with Ocean View
Stayed in Sep 2024
Family
11 review
10/10
Outstanding
Posted on Oct 8, 2024
Hotel with very good facilities. Good rooms, excellent breakfast. Very beautiful view and well located. There is a shopping mall next door.
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M52273****
Two Double Room with Marina View
Stayed in Feb 2024
Family
4 review
8.0/10
Very Good
Posted on Apr 9, 2024
Some staff are very friendly, such as Felix👍 The buffet breakfast is delicious, but expensive, 580 pesos/person. The waiter asked us what we wanted to drink, and we said cappuccino. When we checked out, we were charged an extra 126 pesos/2 cups of cappuccino. It turned out that coffee other than Americano was charged separately, and they did not inform us in advance. I paid $50 when I checked in, and I thought it was a deposit, but it was not returned to me when I checked out. It was said to be a service tax, 10 dollars per day*5 days, but when I booked the room, it said that the price included all fees... (The platform has solved it) On the night of 4/1, there was a sudden mosquito disaster. Fortunately, we changed to an all-inclusive hotel on 4/2, and there was not a single mosquito in that hotel.
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