"Good location and well equipped rooms. Wonderful breakfast."

"Very good service and very large apartments, very good option to visit Ponta Delgada"

"Disappointment. On the positive side: it's clean and there's parking. On the negative side: check-in was terrible. Check-in was around 7 PM, so the keys were at the reception desk. The hotel is made up of several adjacent buildings, each with different entrances and varying floors, making finding the right room extremely difficult. Since there were no instructions for the room's location, none were sent in advance, and text messages were not responded to, I had to run around in the dark for an hour until the owners deigned to respond and send a video tutorial. They said they didn't have a current email address, but they did send instructions for opening the gate!!! Advice to the owners: create a plan of the hotel's room layout and leave it in a prominent place at reception to avoid such situations. About the room: terrible. They gave me room 6, small, dark, in a semi-basement, with one tiny window facing the back yard, making it impossible to open it or even open the curtains, as you're visible and your view is pretty bad. The same problem with the bathroom window. Right next to the window are several huge, noisy air conditioners. Basically, I had to live like a mole in complete darkness by the light of a lamp. The only saving grace was that I was traveling all day. There's no closet in the room, and the kettle and appliances are in the shared kitchen in the hallway. Incidentally, the lights in the common areas are set up to turn on when you move and turn off after a couple of seconds. So, you know, you can only walk around the hotel at night with your own flashlight. I highly recommend it."