To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(1326)
Positive reviews(1310)
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Delicious breakfast(224)
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Close to metro(66)
Perfect for business trips(37)
Negative reviews(13)
Guest User
Superior Double Room
Stayed in Feb 2026
Business traveler
8 review
5.2/10
Posted on Mar 19, 2026
It's been a long time since I've written such a lengthy review, and the experience was truly awful. This is completely unlike Atour's usual standard. The price was higher than a typical Atour, but the experience was significantly worse, not by just a little:
1. **Loud Noise**: Constant noise from vehicles on the road, intermittent flushing sounds from the drainpipes in the middle of the night, and continuous door opening/closing noises outside the room were absolutely maddening. I couldn't get a wink of sleep all night.
2. **Outdated Facilities**: The air conditioning was uncontrollable, making the room incredibly stuffy. A technician came to explain but couldn't fix the issue, so we had no choice but to turn it off. The showerhead was unstable, and it took about 2 minutes for hot water to come out.
3. **Annoying Blue Light**: There's what I assume is a smoke detector above the door, and its placement is extremely unreasonable. It shines a blinding blue light directly at eye level, flashing all night long.
This was my first time choosing this hotel, and I imagine it will be my last. I'm just writing an honest review, hoping to give some reference to those considering it! Whether for business travel or a family trip, avoid this place!
Original textTranslated by Google
Response from Property: 尊敬的顧客您好!謝謝您的寶貴意見!我們一定檢討自己做的不足的地方並積極改正。儘量達到您的滿意,歡迎監督!謝謝!
Guest User
Superior Double Room
Stayed in Feb 2026
Traveling with friends
4 review
10/10
Outstanding
Posted on Mar 21, 2026
I highly recommend Atour Hotel. When I checked into Qingcheng, they offered Atour Village tea. The room was very clean, odor-free, and well-equipped. The soundproofing was excellent, so there was no noise. The shower was great with a thermostatic showerhead, and hot water was instant. Xi Ling provided excellent service! The breakfast was delicious, and when I checked out, Xi Ling thoughtfully gave me a warm bottle of water. Thumbs up to Atour!
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇入住長沙麓谷亞朵酒店。非常榮幸得到了您的認可,您的肯定對朵兒最大的鼓勵,朵兒也將不斷提升服務品質,讓您的再次到來充滿更多驚喜,期待與您的再次相會~
magurodon
Superior Double Room
Stayed in Feb 2025
Business traveler
20 review
8.5/10
Very good
Posted on Mar 5, 2025
Nice Hotel, very clean, good breakfast.
Response from Property: 時間不會停息,對您的牽掛不會間斷,朵兒藉著溝通給您捎去您的需求。“鄰里服務”是我們的服務理念,讓客人在亞朵裏感受到歸家般的温暖是我們的初心。感謝您的認可及推薦,期待您的再次光臨。
Guest User
Guestroom (Double Bed)
Stayed in Apr 2023
Business traveler
15 review
5.5/10
Posted on May 15, 2023
Very slow reception. Gave the room opposite to elevator. Later didn't understand my complaints at the reception , why I don't like this room. Room was ok. Special thanks for coffee bags. Very useful
Response from Property: 非常抱歉這次沒能讓您百分之百的滿意,朵兒也在不斷努力之中,我們會及時改正的,希望下次有機會能給您帶來完美的入住體驗
Response from Property: 一別之後,兩相歡喜,三生有幸,好評如斯!”灰常灰常感謝小主的好評,朵兒感動得稀里嘩啦的。朵兒相信生命中的每一次邂逅都殊為不易,很高興在分別後還能帶給您美好的回憶。亞朵是有温度的酒店,朵兒們都是有温度的亞朵人,希望每一位朋友來亞朵都能感受到鄰里般的温暖及舒適,朵兒喜歡您來,更喜歡您再來喲
$xingyunnvshen
Executive Double Bed Room (Mini Fridge + Screen Projection TV)
Response from Property: 一別之後,兩相歡喜,三生有幸,好評如斯!”灰常灰常感謝小主的好評,朵兒感動得稀里嘩啦的。朵兒相信生命中的每一次邂逅都殊為不易,很高興在分別後還能帶給您美好的回憶。亞朵是有温度的酒店,朵兒們都是有温度的亞朵人,希望每一位朋友來亞朵都能感受到鄰里般的温暖及舒適,朵兒喜歡您來,更喜歡您再來喲
Response from Property: 一別之後,兩相歡喜,三生有幸,好評如斯!”灰常灰常感謝小主的好評,朵兒感動得稀里嘩啦的。朵兒相信生命中的每一次邂逅都殊為不易,很高興在分別後還能帶給您美好的回憶。亞朵是有温度的酒店,朵兒們都是有温度的亞朵人,希望每一位朋友來亞朵都能感受到鄰里般的温暖及舒適,朵兒喜歡您來,更喜歡您再來喲