IU Hotel ( Changsha IFS Wuyi Square Station )

IU Hotel ( Changsha IFS Wuyi Square Station ) Reviews

IU Hotel ( Changsha IFS Wuyi Square Station )

no.79 Caie middle road, Furong District, Changsha, Hunan, ChinaView Hotel Details
IU Hotel ( Changsha IFS Wuyi Square Station )
IU Hotel ( Changsha IFS Wuyi Square Station )IU Hotel ( Changsha IFS Wuyi Square Station )IU Hotel ( Changsha IFS Wuyi Square Station )
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Guest Reviews of IU Hotel ( Changsha IFS Wuyi Square Station )

8.9/10
903 review
Verified reviews
Location8.8
Amenities8.8
Service9.0
Cleanliness8.9
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All reviews(903)
Positive reviews(849)
Reviews with photos/video(191)
Easy to get around(158)
Friendly front desk staff(90)
Delicious breakfast(71)
Close to metro(67)
Many amenities(51)
Awesome gym(22)
Strange smell in room(19)
Negative reviews(54)
M343139****
Super Room - City-View (Double Bed)
Stayed in Sep 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Oct 5, 2024
good👍🏻
Response from Property: Hello dear customer! Thank you for your valuable review! We will continue to work hard to provide customers with a better stay experience. Strive to serve every customer well! thank you!
Anonymous User
Cozy Room - City-View (2 Beds)
Stayed in Feb 2025
Solo traveler
3 review
3.5/10
Posted on Mar 29, 2025
The sanitary conditions are very, very poor. There are all kinds of stains on the floor, and I don't know what they are. There are unknown hairs around the flush button of the toilet. There are dust stains and water stains on the wall. When I got up, there was a strong smell of cigarettes in the bathroom. I didn't expect the sanitary conditions of the chain to be so poor. It's better to stay in a youth hostel for more than 100 yuan!!! If I wasn't too tired from carrying luggage for a day, I really wanted to turn around and refund the money. The only acceptable thing is that the bed at least looks clean. The location is OK, but it is on the two sides of the same building as 7 Days Inn, which is a bit weird... The sanitary conditions are too unbearable, and you can't look closely at any place. The front desk service is OK.
Original textTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for your feedback on our hotel. Your opinions are very valuable to us. We are deeply sorry to hear your description of our sanitary conditions. This is definitely not the experience we want to provide you. We understand your dissatisfaction very much, especially the hygiene problems of details such as floors, toilets and walls. This is indeed our negligence in service. We express our sincerest apologies for this. Such problems occurred because we have deficiencies in our daily cleaning and inspection processes, and we feel deeply guilty about this. In order to solve this problem, we have taken the following corrective measures: 1. All guest rooms have been thoroughly cleaned, especially the cleaning of floors, toilets and walls. 2. Strengthened the training of the cleaning team to ensure that every employee can strictly follow the hygiene standards. 3. Arranged regular hygiene inspections to ensure that every corner can meet the requirements of cleanliness and tidiness. We are well aware that this unpleasantness has caused you inconvenience, and we are deeply sorry for this. To express our sincerity, we will provide you with a free small gift as an apology. At the same time, we also hope that you can give us a chance to experience the services of our hotel again. Thank you again for your feedback, your satisfaction is our driving force for continuous progress. We very much hope that you will give us a chance to correct our mistakes and visit our hotel again if you are willing.
M772003****
Cozy Room - City-View (2 Beds)
Stayed in Dec 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 15, 2025
This stay was great! As soon as I entered the room, I could feel the care put into the layout. The bed was soft and comfortable, ensuring a good sleep quality. It was fully equipped and the toiletries were of high quality. There were guide signs on the first floor that you could take directly, as well as hair bands and sewing kits. The hotel has a great location and is very convenient for travel. The most impressive thing is the service attitude of the hotel staff. Everyone is very friendly and helpful. There is a laundry room on the third floor where you can dry your clothes directly after washing. It is very convenient! By the way, there is also breakfast. The fried rice is delicious and there are many varieties. You can try it.
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Response from Property: Dear customer! Thank you very much for your support to our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
_WeChat244788****
Cozy Room - City-View (Double Bed)
Stayed in Jul 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Sep 1, 2024
Overall, this hotel is quite good. First, it is right near Wuyi Square. It is very convenient to go out and not far away. There is a tea shop downstairs, so you don’t need to queue for a long time. Second, the front desk The reception was very warm and the check-in was quick. They enthusiastically introduced the delicious food nearby. Thirdly, their home also has a laundry room and a gym, which is very convenient! Fourth, the room was clean and tidy, and the bed was very comfortable.
Original textTranslated by Google
Response from Property: 感謝您選擇我們酒店,我們萬分榮幸能為您服務。酒店準備了多種不同佈局的房型以供不同客人選擇,希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
M529746****
Cozy Room - City-View (Double Bed)
Stayed in Jul 2024
Business traveler
10 review
5.5/10
Posted on Aug 23, 2024
The price is cheap. But the hygiene is really worrying. Won't stay here again.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We value your feedback and apologize for the problems you encountered during your stay at the hotel. We are deeply sorry for the critical content you mentioned in your review. We carefully reflected and found that these problems were mainly caused by our hotel's own reasons. We have taken a series of measures, including strengthening staff training, improving service quality, improving facilities and equipment, and other improvements to ensure that our services can better meet the needs of our guests. We promise that we will continue to improve our services to ensure that every guest can enjoy our high-quality services. If you choose to stay at our hotel again, we will provide you with a more comfortable and pleasant stay. Thank you again for your feedback and we look forward to your visit again.
M422779****
Cozy Room - City-View (2 Beds)
Stayed in Mar 2024
Traveling with friends
6 review
5.7/10
Posted on May 7, 2024
Cockroaches were found in the room, which made me feel a little irritated when I slept at night.
Original textTranslated by Google
Response from Property: Thank you for choosing our hotel and providing your valuable feedback. Regarding the bug problem in the room you mentioned, we take it very seriously and have started to take measures to improve it. Based on your feedback, we realize there may have been some hygiene issues and we apologize. Regarding the hygiene issues you reported, our hotel immediately conducted training and requirements to ensure that the rooms are clean and check in for guests. At the same time, the hotel looks forward to your visit again! Wish you a happy life!
Anonymous User
Cozy Room - City-View (Double Bed)
Stayed in Jan 2024
Traveling with friends
6 review
2.0/10
Posted on Feb 22, 2024
The room hygiene was average and the pillow case had holes. The room is dimly lit. Bad service attitude. This hotel looks old and difficult to find. It was said to be 500 meters from Exit 6D of the subway, but it was actually far away. It took me a long time to find it. Call the front desk and tell them it's in the Butterfly Building. It turned out to be an office building shared with the Seven Days Hotel chain. The lobby is shared, cold and unclean. There are four elevators, one for Seven Days and one for Iu. The height of the room is so low that you can almost reach the ceiling. I won’t live there anymore. The most annoying thing is that a ***** was stuffed into the crack of the door. I don't know how to manage it.
Original textTranslated by Google
6/7
Response from Property: Hello dear guest! Your feedback has been received by the hotel. Our hotel is a comprehensive property. There is a 7 Days Premium Hotel in the building. Our hotel is a newly renovated hotel opened on 21st. The guest rooms are from the 4th to 18th floors. There are It is equipped with a buffet breakfast room, self-service laundry room, gym and conference room. Because the hotel is located in the core business district, it is fully equipped. It is also for the convenience of tourists from all over the country. The hotel is equipped with security guards and is manned 24 hours a day to ensure that guests are staying. A safe stay! Next to the hotel is the police station in the jurisdiction. Public security management has strict requirements. Regarding the hygiene issues you reported, our hotel has conducted training and requirements as soon as possible to ensure that the rooms are clean and check in for guests. At the same time, the hotel looks forward to your visit again! Wish you a happy life!
Anonymous User
Cozy Room - City-View (Double Bed)
Stayed in Dec 2023
Traveling with friends
4 review
2.0/10
Posted on Jan 16, 2024
Let’s talk about the most important safety issue: If you are a girl traveling, I really strongly recommend not to stay here. I was so scared that I barely slept all night... 1. First of all, this building is very old and messy. There is a strange KTV and foot bath on the lower floors. The upstairs is a room shared by 7 Days Hotel and iu Hotel. The elevator is accessible to anyone and there is no access control. . Small cards were stuffed into my room twice. 2. Then the most terrifying thing came. At around two o'clock in the middle of the night, I was awakened by a rapid knocking on the door! There was a man at the door talking on the phone like a drunkard, and knocking on my door fiercely... I live alone as a girl, so I subconsciously moved the stool to the door and pressed it against the door. He kept knocking for two minutes and gave up when he saw no movement at the door, but he was still talking on the phone at the door... 3. The room here has an older door with a zipper lock. I was afraid that the zipper lock would be pried open, so I had to use transparent tape to seal the zipper lock tightly after being knocked on the door. 4. The sound insulation of the room is very poor. You can almost hear the movement outside the door clearly. In the middle of the night, you can sometimes hear people singing in the KTV downstairs. I barely slept after the knock on my door. 5. Finally, there is the issue of hygiene. There is a big ball of hair in the shower room, and there is also hair beside the bed. The cleaning lady must be quite perfunctory, but the price is here, the price-performance ratio is high, but I will never stay here again. After all, safety and a good night's sleep are the most important things when traveling.
Original textTranslated by Google
Response from Property: Hello dear guest! Your feedback has been received by the hotel. Our hotel is a comprehensive property. There is a 7 Days Premium Hotel in the building. Our hotel is a newly renovated hotel opened on 21st. The guest rooms are from the 4th to 18th floors. There are It is equipped with a buffet breakfast room, self-service laundry room, gym and conference room. Because the hotel is located in the core business district, it is fully equipped. It is also for the convenience of tourists from all over the country. The hotel is equipped with security guards and is manned 24 hours a day to ensure that guests are staying. A safe stay! Next to the hotel is the police station in the jurisdiction. Public security management has strict requirements. Regarding the hygiene issues you reported, our hotel has conducted training and requirements as soon as possible to ensure that the rooms are clean and check in for guests. At the same time, the hotel looks forward to your visit again! Wish you a happy life!
Krystal_H8
Cozy Room - City-View (2 Beds)
Stayed in Sep 2025
Family
2 review
9.0/10
Great
Posted on Nov 12, 2025
在長沙住了兩晚雙床房,酒店周邊配套不錯,覓食逛街都方便,離五一廣場很近,吃喝選擇挺多。衞生間空間稍窄,整體中規中矩,性價比還不錯,前台服務態度很好,阿姨打掃衞生也勤快,及時給水。滿足出行住宿需求。
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Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意推薦出去的,同時我們也很榮幸能為你提供最優質的服務。真誠期待您的再次光臨!
_WeChat436254****
Cozy Room - City-View (Double Bed)
Stayed in Sep 2025
Other
32 review
9.2/10
Great
Posted on Oct 26, 2025
酒店離五一廣場地鐵站近,房價也不是太高,有洗衣機和乾衣機。正如網友説的,空調遙控器後蓋木有了,用膠帶綁住了,可以換個新的吧。衞生還要加強,有好幾根長頭髮。總體還可以。
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Response from Property: 親愛的客人,首先,非常感謝您對我們酒店的寶貴反饋!您的意見對我們來説非常重要,它幫助我們不斷改進服務質量。對於您提到的空調遙控器後蓋丟失的問題,我們深感抱歉。這確實是我們的疏忽,沒有及時更換損壞的配件。我們已經瞭解到這個問題,並立即進行了處理,現在所有客房的空調遙控器都已經更換了新的後蓋,確保每位客人都能舒適地使用。至於衞生問題,我們深感愧疚。確實,我們在這方面還有提升的空間。我們瞭解到您在房間內發現了頭髮,這超出了我們的服務標準。我們已經加強了清潔流程,並對清潔團隊進行了額外的培訓,確保每位客人的房間都能保持乾淨整潔。請您放心,我們已經對房間進行了徹底的清潔和消毒,並會持續監控衞生狀況,確保不會再出現類似問題。再次感謝您的理解和支持。我們承諾,將不斷努力提升服務質量,讓您在下次入住時享受到更加完美的住宿體驗。如果您有任何其他建議或需要幫助,請隨時與我們聯繫,我們隨時為您服務。祝您生活愉快!
M361784****
Cozy Room - City-View (Double Bed)
Stayed in Aug 2025
Family
3 review
7.7/10
Good
Posted on Sep 23, 2025
地理位置還可以,走去地鐵站得五六分鐘,去黃興鹿步行街五一廣場都超方便;有早餐,但種類不多;洗手枱太小,排風不好,住在臨街的一面,有點吵,喜歡安靜的可以讓前台選靠小區的房間。總體來説連鎖酒店他家還是不錯的
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Response from Property: 尊敬的顧客您好!謝謝您的寶貴好評!我們一定再接再厲為顧客提供更好的入住體驗。努力服務好每一位顧客!謝謝您!
Xiaoxiannvaishengqi
Cozy Room - City-View (Double Bed)
Stayed in Oct 2025
Family
4 review
10/10
Outstanding
Posted on Nov 13, 2025
位置挺好的 離兩個地鐵站都不遠。晚上去的 前台小姐姐服務也不錯的。電梯很快。房間方面中規中矩 連鎖店該有的都有 性價比高。
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Response from Property: 親,您好!感謝您選擇入住IU酒店·長沙國金中心五一廣場地鐵站店,分店位置處於五一廣場商圈,在五一廣場地鐵站和芙蓉廣場地鐵站的中間段,周邊有IFS,樂和城,王府井,春天百貨等集休閑娛樂為一體的大型商場。非常感謝您對我們產品質量以及服務質量的關注,同時也非常感謝您的精彩點評,我們期待您的下一次入住。祝您生活愉快,天天開心!🧡
_CFT010000002475****
Cozy Room - City-View (2 Beds)
Stayed in Sep 2025
Family
1 review
8.7/10
Very Good
Posted on Oct 29, 2025
還不錯 離五一廣場很近 步行大概幾分鐘就到了 樓下有茶顏悦色也有kfc 酒店往左邊是芙蓉地鐵站 右邊是五一廣場站 交通便利 挺安靜的 推薦入住
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Response from Property: 激動的心,顫抖的手,看到朋友簡單而又深厚的好評真的是好激動呢!而且還這麼認可小U的服務,小U力求為每位朋友提供最為貼心細緻的服務,為每位朋友帶來超值的體驗。小U會用心服務好每一位家人,期待和您的下次不經意間的相遇 !!
M428971****
Cozy Room - City-View (Double Bed)
Stayed in Aug 2025
Couple
8 review
10/10
Outstanding
Posted on Sep 10, 2025
房間在國金中心附近,跟着導航走方便找到。一百多的價格,房間出乎意料的不錯,衞生和設施都滿意,前台還有愛心指引牌。一樓還有一個便捷的自助購物機,售賣水乳、一次性床墊、充電寶等用品,很方便。推薦。
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Response from Property: 尊敬的顧客您好!謝謝您的寶貴好評!我們一定再接再厲為顧客提供更好的入住體驗。努力服務好每一位顧客!謝謝您!
M61629****
Cozy Room - City-View (2 Beds)
Stayed in Jul 2025
Traveling with friends
18 review
10/10
Outstanding
Posted on Aug 31, 2025
房間乾淨整潔,設施齊全,住得非常舒適。 地理位置優越,交通便利,周邊有很多購物和餐飲選擇。 客房服務響應迅速,解決了我們的所有需求。 房間的視野很好,可以看到美麗的城市景觀。 酒店的健身房設施完善,鍛鍊體驗很棒。 入住體驗非常愉快,下次還會選擇這家酒店。 酒店的泳池水質清澈,環境優美,是放鬆的好地方。 酒店的餐廳環境優雅,菜品精緻,值得一試。 這家酒店的服務非常周到,員工熱情友好,讓人感到賓至如歸。
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Response from Property: 感謝您選擇我們酒店,我們萬分榮幸能為您服務。酒店準備了多種不同佈局的房型以供不同客人選擇,希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!