Praça Brasil, Chaves, Vila Real District, 5400-123, PortugalView Hotel Details
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Guest Reviews of Hotel Premium Chaves - Aquae Flaviae
9.0/10
Great
125 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.5
Service9.0
Cleanliness9.1
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All reviews(125)
Positive reviews(121)
Reviews with photos/video(15)
Delicious breakfast(29)
Great service(29)
Awesome stay(23)
Clean and tidy(16)
Clean pool(12)
Great value for money(8)
Located downtown(8)
Negative reviews(4)
Guest User
Standard Room
Stayed in Oct 2025
Couple
2 review
9.5/10
Amazing
Posted on Nov 5, 2025
The hotel is excellent in every way — from the warm and professional staff to the comfortable rooms and perfect location, everything was truly outstanding. The only downside is the hotel’s own parking area, which is poorly designed and not well signposted. It’s surprising that such a great hotel has such an inconvenient and confusing parking entrance.
Guest User
Standard Room
Stayed in Mar 2025
Family
2 review
9.0/10
Great
Posted on Apr 21, 2025
Comfy rooms, clean facilities , walking distance to downtown with easy access. Enough space for parking if arriving by car.
Guest User
Standard Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 28, 2025
Excellent service from front desk staff. Enjoyed dinner at the restaurant
Natalie Silva
Standard Room
Stayed in Jun 2025
Couple
1 review
8.5/10
Very Good
Posted on Jul 26, 2025
The hotel is nece and has a good breakfast. We did not use the pool but seemed pleasent. The location is fantastic and having parking in the city is also. Plus even though it won't be enough for everyone. Right by the river for a nice walk.
What I would change is removing the carpet from rooms. Ours had stains which doesn't give you the best impression of clean.
Guest User
Standard Room
Stayed in Jun 2025
Couple
1 review
9.0/10
Great
Posted on Jul 21, 2025
Big hotel in great location. Staff very friendly and good selection for breakfast. Decent sized room with nice view of the river and park. We had dinner every night of our stay at the hotel restaurant as it was reasonably priced with a good choice.
LFernandes
Standard Room
Stayed in Mar 2023
Business traveler
2 review
10/10
Outstanding
Posted on Apr 23, 2023
Amazing Hotel
Guest User
Standard Room
Stayed in Dec 2024
Couple
5 review
10/10
Outstanding
Posted on Jan 19, 2025
I have only been a customer of this hotel for several years, it has a lot of quality, and is very family-friendly.
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Guest User
Standard Room
Stayed in May 2024
Couple
1 review
10/10
Outstanding
Posted on Jul 26, 2024
We loved it. This is the second time we have been there and we are always very well received and served.
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Guest User
Standard Room
Stayed in Oct 2024
Traveling with friends
1 review
8.0/10
Very Good
Posted on Jan 15, 2025
Spacious, clean rooms, rich and varied breakfast, with restaurant service, swimming pool and other facilities in accordance with the hotel's offerings.
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Guest User
Standard Room
Stayed in Oct 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 16, 2025
Very good hotel, very polite and efficient staff, perfect location, very good breakfast and service too
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Guest User
Standard Room
Stayed in Sep 2024
Couple
3 review
9.5/10
Amazing
Posted on Oct 26, 2024
It is a very good establishment, with spacious, bright, comfortable rooms. I have returned several times, and always with the same level.
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Guest User
Standard Room
Stayed in Dec 2024
Couple
1 review
8.0/10
Very Good
Posted on Jan 19, 2025
Value for money
Excellent. Good breakfast and very attentive staff
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Guest User
Standard Room
Stayed in Jul 2024
Couple
3 review
10/10
Outstanding
Posted on Sep 1, 2024
Hotel is well located, a stone's throw from the centre and next to the riverside promenade. Nice pool, with towel service and cafeteria. Although the water was a bit cold and the children splashed too much by jumping in and out. Very complete and varied breakfast. Recommended.
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Guest User
Double or Twin Double or Twin Standard
Stayed in Nov 2023
Family
2 review
10/10
Outstanding
Posted on Dec 29, 2023
Excellent hotel, everything perfect, clean, good breakfast, wonderful staff