The Langbo Chengdu, in The Unbound Collection by Hyatt

The Langbo Chengdu, in The Unbound Collection by Hyatt Reviews

The Langbo Chengdu, in The Unbound Collection by Hyatt

Building 2, Western International Financial Center, No. 258 East Street Section, Jinjiang District, Chengdu, Sichuan, ChinaView Hotel Details
The Langbo Chengdu, in The Unbound Collection by Hyatt
The Langbo Chengdu, in The Unbound Collection by HyattThe Langbo Chengdu, in The Unbound Collection by HyattThe Langbo Chengdu, in The Unbound Collection by Hyatt
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Guest Reviews of The Langbo Chengdu, in The Unbound Collection by Hyatt

9.6/10
Excellent
7895 review
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(7895)
Positive reviews(7790)
Reviews with photos/video(3053)
Delicious breakfast(1040)
Friendly front desk staff(621)
Well designed(330)
Loved the night views(169)
Located downtown(159)
Clean pool(101)
Great swimming pool(101)
Excellent afternoon tea(51)
Negative reviews(105)
_M1391159****
1 King Bed Club
Stayed in Oct 2025
Couple
8 review
10/10
Outstanding
Posted on Nov 17, 2025
The hotel's location is excellent, just a two-minute walk from Taikoo Li and a five-minute walk from the Jinjiang River night tour. The room offers expansive views, is clean and tidy, and the service is great. The breakfast is also very rich, and the executive floor has afternoon tea and a dinner buffet, making for a fantastic experience.
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Response from Property: Dear Guest, thank you for staying at Hyatt Regency Chengdu Langpo and for sharing your experience. We are honored to receive your positive feedback on the hotel's service and dining. Your recognition encourages us to serve our guests with even greater enthusiasm. We pay attention to every detail and strive to create a home-away-from-home experience for our guests. We sincerely look forward to your return to the hotel in the near future, embarking on another delightful journey through Langpo.
Anonymous User
Premier Family 2-Bedroom Suite
Stayed in Oct 2025
Family
10 review
10/10
Outstanding
Posted on Nov 16, 2025
This hotel is quite upscale with great night views. The service was excellent, and the cleanliness was also good. The breakfast was enjoyable, and the free afternoon tea was a nice touch, though I didn't have much time to fully experience it since I was traveling. It's really convenient that you can take your coffee to go. Plus, it's within walking distance of Taikoo Li, which has plenty of dining options. Overall, it was a very good stay.
Original textTranslated by Google
Response from Property: 尊敬的賓客，感謝您下榻成都瑯珀·凱悦臻選酒店並分享您的入住感受。很榮幸看到您對酒店服務質量和餐食的認可，您對我們的認可將鼓勵我們以更加熱忱的態度服務客人。我們在意每一處細節，極力為賓客創造如玉般的歸家體驗。我們誠摯期待您在不久的將來再次回到酒店，開啟又一場玉意美好的瑯珀之行。
M221330****
1 King Bed Club
Stayed in Oct 2025
Couple
4 review
10/10
Outstanding
Posted on Nov 7, 2025
Very satisfied! Especially after staying in several guesthouses during my trip through Western Sichuan, checking in here felt like I'd finally made it to the city, haha. The service was excellent; they even upgraded my room. I slept very comfortably, and the breakfast was varied and delicious. The only minor inconvenience was that getting from the underground parking to the room required taking three different elevators.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at Hyatt Regency Chengdu Langpo and for sharing your experience. We are honored to have received your feedback on our facilities and services. We consistently provide our guests with a warm and sincere attitude. Located in the bustling Taikoo Li commercial district, the hotel is surrounded by shopping malls, offering a wide range of dining, entertainment, and leisure options. The comfortable, tranquil, and warm accommodations are part of the lifestyle we strive to create for you, and we look forward to your second visit.
Guest User
Twin Beds
Stayed in Oct 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Nov 7, 2025
Loved it! I was exhausted when I arrived, but the staff checked me in super fast and were really kind. The room was clean, comfy, and the bed and shower were amazing. Breakfast had so many options and everything felt well cared for. I’ve stayed in a few places in Chengdu before, but this one definitely stands out. I’d come back for sure.
Response from Property: Dear Guest, Thank you so much for this wonderful feedback! We are absolutely thrilled to read that you loved your stay with us. It's heartening to know that our team provided you with a fast and kind check-in, especially when you were exhausted from your travels. We are also delighted that you found your room clean and comfortable, and that you enjoyed our bed and shower – we pay great attention to these details for our guests' relaxation. Hearing that our breakfast stood out with its many options and that our property is your favorite in Chengdu truly means the world to us. We have shared your generous compliments with our entire team; it will certainly motivate them to keep up the great work. We cannot wait to welcome you back for another outstanding experience whenever you return to Chengdu.
willing****
King Bed
Stayed in Sep 2025
Business traveler
2 review
10/10
Outstanding
Posted on Nov 8, 2025
This new hotel in Chengdu has quickly become a favorite. Downstairs, Tangba Street is great for a stroll, full of local charm yet with a touch of sophistication. It's within walking distance to Taikoo Li, Anshun Bridge, Lan Kwai Fong, and Jinjiang. The hotel lobby on the 38th floor offers fantastic panoramic views of these areas. The room was spacious with a well-designed wet/dry separation in the bathroom, and I particularly loved the unique layout with the large bed facing the floor-to-ceiling window. Breakfast was plentiful, and they even had freshly made egg pancakes. The front desk staff were very thoughtful; the hotel even called ahead to ask about my room preferences. My only dislike was the swimming pool; its layout was a bit odd, more like a kiddie pool, and it didn't have any windows. All in all, I'd definitely stay here again.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for staying at Hyatt Regency Chengdu Langpo and for sharing your experience. We are honored to receive your positive feedback on the hotel's service and dining. Your recognition encourages us to serve our guests with even greater enthusiasm. We pay attention to every detail and strive to create a home-away-from-home experience for our guests. We sincerely look forward to your return to the hotel in the near future, embarking on another delightful journey through Langpo.
PockyBackpack
King Bed
Stayed in Sep 2025
Solo traveler
17 review
10/10
Outstanding
Posted on Nov 6, 2025
I arrived around 3 PM, which was the check-in time, but had to wait for almost 40 minutes before the room was ready. The staff gave me a free drink coupon for tea, coffee, or soft drinks, and eventually upgraded my room for free. The room was spacious, clean, and comfortable, with high-quality amenities—from bottled water to the electrical appliances. The breakfast was excellent. Overall, I was very impressed and would definitely stay here again.
Response from Property: Dear Guest, Thank you so much for choosing to stay with us and for sharing your detailed and gracious feedback. We truly appreciate your patience and understanding regarding the delay during your check-in. Please accept our sincerest apologies for any inconvenience this may have caused. We are delighted, however, to hear that our team was able to offer a small gesture of apology with a drink coupon and a room upgrade, and that your subsequent experience was so positive. Your final comment that you were "very impressed and would definitely stay here again" is the highest compliment we could hope for. The entire team looks forward to the pleasure of welcoming you back for another excellent stay on your next visit.
201057****
1 King Bed Club
Stayed in Sep 2025
Business traveler
21 review
10/10
Outstanding
Posted on Oct 30, 2025
The hotel is right next to Taikoo Li, with a wide variety of restaurants and shops nearby. The front desk staff were incredibly warm and attentive, making the check-in process efficient and professional, which was a great experience. The room facilities were complete, and the cleanliness met expectations. The view outside the window was also excellent. During my stay, all hotel staff were prompt and satisfactory in responding to and handling my requests. Both breakfast and afternoon tea were of good quality. Overall, a very satisfying stay.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Hyatt Regency Chengdu Langpo and for your positive feedback. Your support and encouragement are our greatest motivation. The hotel strives to create a warm and comfortable stay for our guests, aiming to provide them with a truly precious and welcoming experience. We hope to add joy and感动 to your vacation. We look forward to your next stay!
Bevk
Twin Beds
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Nov 1, 2025
Best hotel i stayed in Chengdu, shoutout to Kevin & Kendall for their warm service. They provided cake and fruits for my mum's birthday:) The rooms are big and nearby to IFS and Taikooli.
Response from Property: Dear Guest, thank you so much for choosing our hotel and for taking the time to share your wonderful feedback. We are truly delighted to hear that we were the "best hotel" you stayed in during your time in Chengdu – that means the world to us! It was our absolute pleasure to help celebrate your mum's birthday. We've passed on your special shoutout to Kevin and Kendall, who are thrilled to know they made your stay memorable with the cake, fruits, and their warm service. The entire team looks forward to welcoming you and your family back for another exceptional experience whenever your travels bring you back to Chengdu.
wwzhan
Twin Beds
Stayed in Sep 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Oct 28, 2025
A pretty good choice! It's one of the newest hotels in the Chunxi Road area, and also the tallest. The front desk surprised me with a cake for my birthday, and the breakfast was excellent. The 'feichang' (pork intestine) rice noodles were especially delicious. I was pleasantly surprised they even have a robot deliver takeaways, saving me a trip. The bar on the 61st floor has a great atmosphere (though it's not hotel-owned, so you have to go to the first floor to change elevators, which is a bit inconvenient).
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at Hyatt Regency Chengdu Langpo and for taking the time to share your experience with us. Your recognition encourages us to serve our guests with even greater enthusiasm. We are honored to have received your feedback on our facilities, services, and amenities. We consistently strive to provide warm and sincere service to our guests, and every aspect of the hotel is constantly being updated and improved. Located in the bustling Taikoo Li commercial district, the hotel is surrounded by comprehensive amenities. Our comfortable, tranquil, and welcoming accommodations reflect the lifestyle we are committed to creating for you, and we look forward to your next visit.
320808****
Twin Beds
Stayed in Sep 2025
Traveling with friends
13 review
10/10
Outstanding
Posted on Nov 11, 2025
The room was very spacious with brand-new facilities. The bathroom had a separate wet and dry area, and the vanity counter was quite large. Panda-themed elements were noticeable throughout the room, and there was a complimentary mini-bar. Overall, it was a very comfortable stay. The location was also incredibly convenient, within a 10-minute walk to popular spots like Taikoo Li and Lan Kwai Fong.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at Hyatt Regency Chengdu Langpo and for taking the time to share your experience with us. We are honored that you were impressed by both the hotel's facilities and services. Your recognition encourages us to serve our guests with even greater enthusiasm. All rooms offer complimentary minibars for the first round of guests. We pay attention to every detail and strive to create a welcoming and comfortable experience for our guests. We sincerely look forward to your return to the hotel in the near future for another delightful journey through Langpo.
M60062****
Twin Beds
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 28, 2025
The hotel is located in the city center, making it very convenient to get to Chunxi Road and Taikoo Li. The lobby is on the 38th floor and the rooms are on the 50th floor, offering great views from up high. The hotel provides Voss water, a welcome fruit platter, and a mini-bar, making for a fantastic stay. The breakfast features local Chengdu specialties like Egg Baked Cake, Dan Dan Noodles, and Beef Noodles. Ambassadors Xiao Wei and Xiao Xing were exceptionally helpful; they called a day in advance to ask about our arrival time and room preferences. Overall, I was extremely satisfied, and if I visit Chengdu again, I would definitely choose to stay here.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for staying at Hyatt Regency Chengdu Langpo and for sharing your experience. We are honored to receive your positive feedback on the hotel's service and dining. Your recognition encourages us to serve our guests with even greater enthusiasm. We pay attention to every detail and strive to create a home-away-from-home experience for our guests. We sincerely look forward to your return to the hotel in the near future, embarking on another delightful journey through Langpo.
CM20FTWESB****
King Bed
Stayed in Sep 2025
Business traveler
9 review
10/10
Outstanding
Posted on Oct 25, 2025
I came to this hotel on a friend's recommendation, and the location is absolutely fantastic, right next to Taikoo Li. IFS, Jiuyan Bridge, and Chunxi Road are all very close by. The service was excellent, making me feel right at home. The front desk supervisor, Xiao Liu (Kendall), provided quick and responsive service – a big thumbs up to Xiao Liu! The room facilities are well-maintained, and the decor is New Chinese style with a very comfortable color scheme. The night view from the room is absolutely stunning. I'll definitely stay here again next time I'm in Chengdu. Thanks for the excellent service, Xiao Liu!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at Hyatt Regency Chengdu Langpo and for sharing your experience. We will promptly share your praise of our staff with the team to motivate them to provide even more attentive service. Located in the Taikoo Li shopping district, the hotel offers stunning city views from its sky-high rooms, overlooking Taikoo Li and Lan Kwai Fong, and offering picturesque views of the Jinjiang River at night. We sincerely look forward to your next visit and embracing the beauty of Chengdu with us.
florina you
Premier Twin Room
Stayed in Aug 2025
Family
7 review
10/10
Outstanding
Posted on Oct 28, 2025
Great location: Very close to Taikoo Li and Chunxi Road. New hotel: It's new! Modern facilities and spacious rooms. Excellent dining: Wide variety and delicious food! The executive lounge is a great spot for afternoon tea! Fantastic service: Three complimentary laundry and ironing services are amazing! The room service robot is adorable! Few drawbacks: The bedding isn't 100% cotton, and the bathrobes aren't cotton, so they're not very comfortable or skin-friendly.
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6/16
Response from Property: Dear Guest, it is a great honor that you chose to stay at Hyatt Regency Chengdu Langpo and we extend our sincere blessings to you. Thank you for your attention to detail and for your positive feedback and suggestions during your stay. We will continue to maintain our high-quality service, striving to provide you with an exceptional stay experience. Langpo upholds the brand characteristics of "gentle and refined like jade, humble yet radiant," treating every guest with warmth and courtesy. The hotel's overall design is simple and stylish, imbued with Eastern sentiment. Guest rooms are located on floors 40-60 in the city center, offering panoramic views of Taikoo Li and the snow-capped mountains. The hotel boasts three restaurants and tea houses, offering innovative fusion cuisine to tantalize your taste buds. We sincerely look forward to your next stay at our hotel.
M333536****
Twin Beds
Stayed in Sep 2025
Other
13 review
10/10
Outstanding
Posted on Oct 24, 2025
I chose this hotel for my self-driving trip to Chengdu and stayed for three nights. I was thoroughly satisfied. The hygiene was clean, tidy, and comfortable. All the staff members were warm and welcoming. It's close to Taikoo Li, about an 8-minute walk, and you can enjoy food and shopping along the way. The hotel facilities are new, and the overall design style is very grand. The breakfast was rich and varied, with many freshly squeezed juice options. I tried watermelon and cucumber juice for the first time; it was sweet, refreshing, and rich in fiber. The coffee in the morning was not only free to drink as much as you wanted but you could also take some to go. I will definitely choose this hotel again next time I visit.
Original textTranslated by Google
Response from Property: 尊敬的賓客，感謝您下榻成都瑯珀·凱悦臻選酒店並分享您的入住感受。很榮幸看到您對酒店服務質量和餐食的認可，您對我們的認可將鼓勵我們以更加熱忱的態度服務客人。我們在意每一處細節，極力為賓客創造如玉般的歸家體驗。我們誠摯期待您在不久的將來再次回到酒店，開啟又一場玉意美好的瑯珀之行。
9209****
Twin Beds
Stayed in Sep 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Oct 20, 2025
Couldn't find the hotel's location, so I called and they came to pick me up. My luggage was also brought to the room, and I even got an upgrade. The hotel is right by Taikoo Li and very close to the subway, making it super convenient for getting around. The breakfast spread was especially impressive, with lots of local snacks available. The hotel service was excellent too. My only minor complaint is that the coffee at breakfast tasted a bit too weak.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for choosing to stay at our hotel and for taking the time to share your detailed experience. We are delighted to learn that you were satisfied with the hotel's location, convenience, the variety of breakfast options, and the services provided by our staff, such as guided transfers and luggage assistance. Your positive feedback is a great encouragement to us. We also appreciate your valuable comments on the taste of the breakfast coffee. We value your drinking experience and have recently changed our coffee bean selection based on guest feedback. The coffee we now serve is richer and more robust, which we believe will significantly enhance your coffee experience. Your feedback is crucial to our continuous service improvement. We sincerely look forward to serving you again on your next visit to Chengdu and cordially invite you to try our new coffee, which we believe will delight you.