The Langbo Chengdu, in The Unbound Collection by Hyatt

The Langbo Chengdu, in The Unbound Collection by Hyatt Reviews

The Langbo Chengdu, in The Unbound Collection by Hyatt

Building 2, WIFC, No.258 Dongda Street, Jinjiang District, Chengdu, Sichuan, ChinaView Hotel Details
The Langbo Chengdu, in The Unbound Collection by Hyatt
The Langbo Chengdu, in The Unbound Collection by HyattThe Langbo Chengdu, in The Unbound Collection by HyattThe Langbo Chengdu, in The Unbound Collection by Hyatt
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Guest Reviews of The Langbo Chengdu, in The Unbound Collection by Hyatt

9.6/10
Excellent
7784 review
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(7784)
Positive reviews(7679)
Reviews with photos/video(3015)
Delicious breakfast(1001)
Friendly front desk staff(600)
Well designed(330)
Loved the night views(163)
Located downtown(154)
Clean pool(97)
Great swimming pool(97)
Excellent afternoon tea(49)
Negative reviews(105)
Guest User
Twin Beds
Stayed in Oct 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Nov 7, 2025
Loved it! I was exhausted when I arrived, but the staff checked me in super fast and were really kind. The room was clean, comfy, and the bed and shower were amazing. Breakfast had so many options and everything felt well cared for. I’ve stayed in a few places in Chengdu before, but this one definitely stands out. I’d come back for sure.
Response from Property: Dear Guest, Thank you so much for this wonderful feedback! We are absolutely thrilled to read that you loved your stay with us. It's heartening to know that our team provided you with a fast and kind check-in, especially when you were exhausted from your travels. We are also delighted that you found your room clean and comfortable, and that you enjoyed our bed and shower – we pay great attention to these details for our guests' relaxation. Hearing that our breakfast stood out with its many options and that our property is your favorite in Chengdu truly means the world to us. We have shared your generous compliments with our entire team; it will certainly motivate them to keep up the great work. We cannot wait to welcome you back for another outstanding experience whenever you return to Chengdu.
PockyBackpack
King Bed
Stayed in Sep 2025
Solo traveler
17 review
10/10
Outstanding
Posted on Nov 6, 2025
I arrived around 3 PM, which was the check-in time, but had to wait for almost 40 minutes before the room was ready. The staff gave me a free drink coupon for tea, coffee, or soft drinks, and eventually upgraded my room for free. The room was spacious, clean, and comfortable, with high-quality amenities—from bottled water to the electrical appliances. The breakfast was excellent. Overall, I was very impressed and would definitely stay here again.
Response from Property: Dear Guest, Thank you so much for choosing to stay with us and for sharing your detailed and gracious feedback. We truly appreciate your patience and understanding regarding the delay during your check-in. Please accept our sincerest apologies for any inconvenience this may have caused. We are delighted, however, to hear that our team was able to offer a small gesture of apology with a drink coupon and a room upgrade, and that your subsequent experience was so positive. Your final comment that you were "very impressed and would definitely stay here again" is the highest compliment we could hope for. The entire team looks forward to the pleasure of welcoming you back for another excellent stay on your next visit.
Bevk
Twin Beds
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Nov 1, 2025
Best hotel i stayed in Chengdu, shoutout to Kevin & Kendall for their warm service. They provided cake and fruits for my mum's birthday:) The rooms are big and nearby to IFS and Taikooli.
Response from Property: Dear Guest, thank you so much for choosing our hotel and for taking the time to share your wonderful feedback. We are truly delighted to hear that we were the "best hotel" you stayed in during your time in Chengdu – that means the world to us! It was our absolute pleasure to help celebrate your mum's birthday. We've passed on your special shoutout to Kevin and Kendall, who are thrilled to know they made your stay memorable with the cake, fruits, and their warm service. The entire team looks forward to welcoming you and your family back for another exceptional experience whenever your travels bring you back to Chengdu.
CE 99
King Bed
Stayed in Aug 2025
Business traveler
30 review
10/10
Outstanding
Posted on Sep 21, 2025
I have stayed at this hotel a lot of times. As always the hotel is exquisite and will always return to stay
Response from Property: Dear Valued Guest, Thank you for your continued loyalty and kind words! It's always a pleasure to welcome you back, and we're thrilled to know that you find our hotel exquisite yet again. Your unwavering support truly inspires our team to maintain the highest standards. We look forward to your next stay—perhaps with a surprise upgrade waiting for you!
abcmummy
King Bed
Stayed in Aug 2025
Couple
8 review
8.0/10
Very Good
Posted on Sep 29, 2025
Modern, comfy, good location, good view & well scored ourselves and upgrade. Thank you!
Response from Property: Dear Valued Guest, Thank you so much for your wonderful feedback! We‘re thrilled to know you enjoyed the modern comforts, prime location, stunning views, and even scored an upgrade—that’s what we call a perfect stay! It was our pleasure to have you here, and we look forward to welcoming you back for another memorable experience. Maybe next time with a surprise view from an even higher floor.
Guest User
King Bed
Stayed in Mar 2025
Couple
4 review
10/10
Outstanding
Posted on Apr 21, 2025
I had a wonderful stay with my spouse at Langbo Hotel Chengdu. The staff upgraded my room with a beautiful view of Tai Ko Li which made my stay even more special. Their warm hospitality and attention to detail truly stood out. Location is superb. Highly recommended for anyone visiting Chengdu!
Response from Property: Dear guest, it’s a great pleasure to know that you had a satisfying stay at our hotel and share an encouraged comment. We serve as warm as jade, as modest as virtue tells to make you have an impressive staycation. Welcome you to come back soon.
I_am_YY
King Bed
Stayed in Mar 2025
Family
8 review
9.5/10
Amazing
Posted on Jun 2, 2025
We went to Chengdu during Easter Holiday and stayed at this Langbo hotel. The view is stunning at night. Room is clean and modern. my kid loves the bath a lot :) Location is excellent and Taikooli is just across the street. Breakfast is quite good with lots of choices yet the coffee is a bit tasteless. Overall We had a great stay!
Response from Property: Dear Valued Guest,Thank you for choosing Langbo Hotel during your Easter Holiday trip to Chengdu! We’re delighted to hear you and your family enjoyed the stunning night views, modern room, and our convenient location near Taikooli. It’s especially heartwarming to know your little one loved the bath—family smiles are our greatest reward! We appreciate your feedback about the breakfast variety and have noted your comment on the coffee; we’ll certainly look into improving this for a richer experience. Your kind words about your overall great stay mean the world to us!
Guest User
King Bed
Stayed in Sep 2025
Traveling with friends
7 review
8.0/10
Very Good
Posted on Oct 20, 2025
Amazing hotel , it’s comes with smart toilet which all Malaysian need it ! It’s really challenging to find a hotel with bidet or smart toilet . Butler service is good , a lady who help me check in was not so friendly , rejecting request instead of given solution .
Response from Property: Dear Valued Guest, Thank you for choosing to stay with us and for sharing your detailed feedback. We are thrilled to hear that you appreciated our smart toilet facilities—we understand how important such amenities are for guest comfort, and we are glad they met your expectations. At the same time, we sincerely apologize that the service provided by our front desk colleague during check-in fell short of the warm and solution-oriented approach we strive for. This is not the standard we wish any guest to experience, and we have followed up with the team to reinforce a culture of proactive assistance and empathetic communication. Should your travels bring you back to Chengdu, please feel free to contact our Guest Relations team directly.
Guest User
King Deluxe
Stayed in Sep 2025
Couple
2 review
8.5/10
Very Good
Posted on Oct 12, 2025
We had an enjoyable stay at Langbo Hyatt, the room was spacious and the breakfast was decent. We had an enjoyable photoshoot session by the hotel’s partner photography studio located at level 37. The makeup artist and photographer were very dedicated and we ended up buying a package with them because we were very pleased with the photos.
Response from Property: Dear Valued Guest, thank you so much for choosing to stay at The Langbo Chengdu and for sharing your wonderful experience with us! We are absolutely delighted to hear that you enjoyed our service. Your kind words regarding the dedication of both the makeup artist and photographer have been gladly shared with the studio team — they were thrilled to know that their efforts contributed to such a pleasant and memorable experience. It’s always rewarding when guests like you are happy enough with the results to purchase a photo package. Wishing you many more beautiful journeys and photo-worthy moments ahead.
Byambadelger puntsag
King Bed
Stayed in Aug 2025
Traveling with friends
12 review
10/10
Outstanding
Posted on Sep 11, 2025
Service good
Response from Property: Dear Valued Guest, Thank you for your kind feedback! We're delighted to hear you found our hotel comfortable — that's exactly the experience we strive to create for every guest. Your satisfaction is our greatest motivation. We look forward to welcoming you back for another relaxing stay whenever your travels bring you this way!
Guest User
King Bed
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 2, 2025
very good overall and the front desk is v helpful.,they keep update me the availability of the room
Response from Property: Dear guest, it’s our pleasure to have you stay with us and make you satisfied. Our front desk is so happy to offer the help and hope you could be back in the near future.
Geoffchoi
King Bed
Stayed in Apr 2025
Family
13 review
9.5/10
Amazing
Posted on May 25, 2025
We got a room upgrade to the panda room. The breakfast really beats my expectations. The food choice is great and we got to enjoy all the sichuan famous street food. A truly 5-star experience. 
Response from Property: Thank you so much for sharing your wonderful experience! We’re thrilled to hear you enjoyed the panda-themed room upgrade and that our breakfast exceeded your expectations. It’s our pleasure to showcase Sichuan’s iconic street food flavors and provide a diverse selection for our guests. Your kind words about the 5-star experience truly motivate our team to keep delivering memorable moments. We can’t wait to welcome you back for another delightful stay!
Guest User
King Bed
Stayed in Oct 2024
Couple
2 review
9.5/10
Amazing
Posted on Jan 16, 2025
Perfect location to access a variety of local restaurants, cafes, and shopping centres. Lovely reception staff and excellent room service. We also enjoyed all the teas provided. Highly recommended!
Response from Property: Dear guest, welcome to The Langbo Chengdu. We are happy to know that you are satisfied with your stay in the hotel. Hope you will come back soon and happy new year.
Guest User
King Bed
Stayed in Oct 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 19, 2024
Highly recommend if coming to Chengdu! Was such a pleasant stay and the service, facilities was spectacular. Super premium & comfortable, one of the best hotels i've been to in a while. They gave a free upgrade to suite as well! Really appreciate the service and attention to detail throughout my stay. Definitely would stay here again if I come back to Chengdu.
Response from Property: Dear guest, thank you for staying with us and happy to know that you are satisfied with your stay. For this full service hotel you could experience more special service, so welcome you to another impressive live.
Guest User
King Deluxe
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 12, 2025
It was a wonderful experience. Everything is so perfectly clean. I would definitely come back again.
Response from Property: Dear Valued Guest, Thank you for your glowing review! We are absolutely delighted to hear that you enjoyed your stay and appreciated our commitment to cleanliness—it’s our top priority to ensure every guest experiences that same spotless perfection you described. Your kind words have already been shared with our housekeeping team, who take immense pride in their work. Until then, wishing you many more pristine travels ahead.