Novotel Manila Araneta City Hotel Reviews

It’s very convenient if going to concert at araneta coliseum, walk in 2 mins. But be mindful in the morning the noise of the crowd could be really loud. Couldn’t sleep well! All the others facility is good.

We arrived earlier than the check-in time, and the staff graciously allowed early check-in at no extra cost. They even upgraded us to an Executive Room to accommodate our preference for a higher floor. We truly appreciated the complimentary anniversary cake and the approval for a late check-out since our kids slept in. Our toddler enjoyed the free access to the Kids Club, and the kids had a great time at the well-maintained pool. Breakfast was one of the best we’ve had! A perfect wedding anniversary staycation filled with family fun. Highly recommended for families looking for comfort and great service!

Always my go to hotel for business travel/meetings! Booking it again!

Chose the hotel for the location. Service was great: they noticed that a friend was celebrating their birth that week and they sent a birthday cake to the room unprompted. Expected a bigger pool and amenities area but it did the job.

Rooms are already outdated. Need to call just to have TV fixed. Exhaust not working in toilet. Not good value for money. Doesn't feel like a four star hotel. Even location is not 100% utilize for you still need to walk outside just to go the nearby hotel. B Hotel offers more value for money for same Superior Twin Room

The hotel was accommodating and very clean. Rooms were comfy. Our highlight was the yummy buffet breakfast.

I stayed at the Novotel hotel because it is conveniently located next door to Smart Araneta Coliseum (see picture).

Check in time took more than an hour. Not sure if its because its holiday but the line is long and only 2 counters were open. Changing of towels is not included when they clean the room, we had to call and request for new towels. Room is clean, tho they dont have rooms for family. We had to book two separate rooms which was a bit hassle. Location wise, very near with everything. We watched a concert so its good that its just beside araneta and gateway. Breakfast is good. Pool is not big so it can get crowded easily.

We attended the Better Endings Concert of M2M which is just beside the hotel. Location was perfect, staff were nice. Our room was at the 5th floor where the spa is. There’s a security door just after the spa so only guests could enter the area with the rooms. I love that and the wonderful smell coming from the spa was glorious. Our room was huge and had this great view of the coliseum and the street. The hotel is environmental-friendly as they provided water in glass bottles instead of plastic ones. And everything is provided for. The guest services line is online 24/7 and responds right away. The only hold up I think was the long wait for check-in but could be because their computer system was slow. But it was all good cause I only had to get my room key when I lined up cause I registered earlier in the morning. Thank you, Novotel!

Hopefully what happened in my last stay will never happen again. Me and my friends were shouted by a guard in the specific area on the hotel. No greetings and all. Its all about shouting like the guard looking down on us. Thank you.

Girls from the front desk are always smiling. :) Room service was very fast. Security guards are very welcoming and always keen for safety. Poolside staff are very welcoming and is always helping with our orders. Room and amenities are the best! Thank you to the staff and crew for a wonderful stay!

Nice location and staff are very accomodating

Stay was good, this was my 3rd time staying in the hotel. Place is good, room was nice, bed was comfy. Service was good as well, however, when I was availing my breakfast, the one who is on the frontline assisting those who will have breakfast ask me to stay on the side, then I think she forgot that I am there. Thankfully, one of her colleague assist me and help me find a seat. Other than that everything still is good

Really enjoyed my stay here at Novotel. Staff were accomodating. Location is great specially of you’re attending a concert at Smart Araneta Coliseum. Amenities are high class. Room is perfect for relaxing as it is quiet. I also love the reduce plastic waste initiatives. Will definitely book again!