Melia Chiang Mai Reviews

Response from Property: Dear Guest, Thank you very much for your wonderful feedback and for rating us so highly of your recent stay at Meliá Chiang Mai. We are delighted to hear that you enjoyed our convenient location, spacious and well-kept rooms, and found our hotel to offer great value for money.Your kind words mean a lot to our team, and we truly appreciate your recognition of our efforts to provide a comfortable and welcoming experience. We look forward to having the pleasure of welcoming you back again soon.Warm regards,Gaeun LeeGuest Experience

Response from Property: Dear Khun Thapat,Thank you for taking the time to share your positive review of your recent stay at Meliá Chiang Mai. We are delighted to hear that you had a great experience and that you appreciated the helpfulness of our team, the cleanliness of the property, the spacious room, and our 24-hour well-equipped gym. We are especially pleased to know that our team was able to assist you when you were not feeling well.Additionally, we truly appreciate your feedback regarding the amenity kit. Kindly allow us to share that, in line with our strong commitment to sustainability, we offer amenity items such as dental kits, combs, shaving kits, and other essentials upon request. This approach allows us to minimize unnecessary waste while ensuring that we are always happy to provide any items you may need to make your stay more comfortable.Thank you once again for choosing to stay with us. We look forward to welcoming you back to Meliá Chiang Mai for another enjoyable stay.Warm regards,Paphatsawan KomarvutGuest Experience

Response from Property: Dear Guest,Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay at Meliá Chiang Mai.We’re delighted to know that you thoroughly enjoyed our breakfast buffet, one of the highlights we are especially proud of, along with our gym, pool, children’s facilities at Kidsdom, and the overall cleanliness and comfort of your room. Your kind words truly motivate us to continue providing exceptional service.We also sincerely appreciate your constructive feedback. Please accept our apologies that the welcome experience did not fully meet your expectations. We understand that a warm and memorable arrival sets the tone for the entire stay, and your comments have been shared with relevant departments for future improvements.Regarding your suggestions for in-room snacks and refreshments, we truly value your insights. While certain items are currently available for purchase in the minibar, we will certainly take your recommendation into consideration as we evaluate ways to enhance the arrival experience for guests, especially those arriving late at night.We also appreciate your suggestion about offering a brief tour of the hotel upon request. Main facilities' information is usually shared upon arrival. However, if guests wish to have a guided tour, we are always more than happy to offer a hotel tour.We sincerely regret that MAI The Sky Bar was undergoing maintenance during your stay. We understand how important access to all our facilities is to your overall experience, and we truly appreciate your kind understanding. Please rest assured that this enhancement project was communicated at the time of booking and is being carried out with great care to ensure the highest safety and quality standards. We are working diligently to complete the improvements as soon as possible and look forward to welcoming you back to enjoy the full experience in the near future.Warm regards,Lalita de BoerGuest Experience

Response from Property: Dear Guest,Thank you for taking the time to share your wonderful feedback following your recent stay at Meliá Chiang Mai. We are thrilled to hear that our team, from the entrance to housekeeping, contributed to making your trip comfortable and that you felt at home with us.It is especially rewarding to know that you enjoyed your stay in The Level room type and found the restaurant downstairs superb. Your kind words are a great encouragement for our team to continue providing exceptional service and memorable experiences.We truly appreciate your comments and look forward to welcoming you back to Meliá Chiang Mai for another enjoyable stay.Warm regards,Paphatsawan KomarvutGuest Experience

Response from Property: Dear Winnie,Thank you for taking the time to share your wonderful feedback following your stay at Meliá Chiang Mai.We are delighted to know that you found our rooms clean, well maintained, and comfortable, providing the ideal setting for relaxation. It is also a pleasure to hear that our central location allowed you to easily explore the local attractions and that our breakfast offerings met your expectations with a wide variety of delicious choices.Your kind words mean a great deal to us, and we are truly honored to have exceeded your expectations. We look forward to welcoming you back for another enjoyable stay in the near future.Warm regards,Paphatsawan KomarvutGuest Experience

Response from Property: Dear Kritsada K,Thank you for taking the time to share your kind feedback regarding your recent stay at Meliá Chiang Mai. Despite the structure of the room, we are pleased to know that you still enjoyed our convenient location near the Night Bazaar, the clean and spacious room with a comfortable bed, and the excellent service provided by our team. It is also wonderful that you enjoyed our breakfast offerings and the overall experience. Should you have any suggestions or feedback for our future improvement, we would be happy to hear from you. We look forward to the pleasure of welcoming you back again soon for another enjoyable stay. Warm regards,May Myint Myat Pyone Guest Experience

Response from Property: Dear Guest,Thank you for taking the time to share your recent experience with us at Meliá Chiang Mai. We are delighted to hear that you enjoyed our hotel environment, modern facilities, and convenient location near the Chang Klan Road Night Market.Your kind feedback is sincerely appreciated and will be shared with our team as encouragement. We are pleased to know that these aspects contributed to a pleasant stay.Should you have any further feedback or suggestions, please feel free to share them with us. We are always eager to enhance the experience of our guests.We look forward to welcoming you back again for another enjoyable stay.Warm regards,Paphatsawan KomarvutGuest Experience

Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Meliá Chiang Mai.We are glad to hear that you enjoyed certain aspects of your stay, but we sincerely apologize for any inconvenience caused by the construction blocking the back door access to the Night Bazaar. We understand that this may have caused some disruption to your plans, and we appreciate your understanding.We also regret to learn that the room cleaning service did not meet your expectations this time. Please be assured that your comments have been shared with our housekeeping team to ensure improvements and maintain the high standards that our guests expect.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Warm regards,Paphatsawan KomarvutGuest Experience

Response from Property: Dear Teck Heng,Thank you for taking the time to share your kind feedback of your recent stay at Meliá Chiang Mai.We are truly delighted to learn that Barbie made such a positive impression during your visit. It is wonderful to hear that her warm, polite, and cheerful demeanor contributed to your experience, and that her attentiveness and thoughtful service made you feel well taken care of. Your compliments will certainly be shared with her and the rest of the team as a source of encouragement.We look forward to the pleasure of welcoming you back again soon for another enjoyable stay.Warm regards,Paphatsawan KomarvutGuest Experience

Response from Property: Dear Guest,Thank you for taking the time to share your wonderful feedback regarding your stay at Meliá Chiang Mai. We are delighted to hear that you enjoyed the excellent location and the variety of breakfast options, especially the fresh tropical fruits, as well as our friendly reception staff. We are also truly honored that you are considering visiting us again. Your compliments will be shared with our team as encouragement to continue delivering excellence.We look forward to welcoming you back soon for another enjoyable stay.Warm regards, Gaeun LeeGuest Experience

Response from Property: Dear Traveler Peter Tang,Thank you for taking the time to share your review of your stay at Meliá Chiang Mai. We are delighted to hear that most aspects of your experience met your expectations.We are truly pleased to know that you appreciated the spacious room, the warm and friendly service provided by our staff, and the convenient location of our hotel. Your kind words will be shared with our team as motivation to continue delivering excellent service.It is also wonderful to hear that your check-in and check-out process was smooth and efficient. We are especially glad that the Kidsdom area added meaningful value to your stay and helped make your experience truly exceptional. It is our honor to know that you found our hotel both child-friendly and peaceful. Regarding the weather conditions, we hope you will have the chance to enjoy more time at our pool during your next visit.We look forward to welcoming you back soon for another enjoyable stay.Warm regards,May Myint Myat PyoneGuest Experience

Response from Property: Dear Maggie Mui Hoon,Thank you for taking the time to share your feedback regarding your recent stay at Meliá Chiang Mai. We are delighted to hear that you enjoyed our lovely ambience and friendly staff. Your kind words are a great encouragement for our team, and we will be sure to share your compliments with them.We look forward to the pleasure of welcoming you back to Meliá Chiang Mai for another memorable stay.Warm regards, Gaeun LeeGuest Experience

Response from Property: Dear Peter,Thank you for taking the time to share your wonderful feedback following your recent stay at Meliá Chiang Mai.We are thrilled to hear that you had an exceptional experience with us, and that our beautiful hotel, great pool, and convenient location near the night market exceeded your expectations. It is always rewarding to know that we have had a positive impact on your stay.Your special mention of our team member, Dear, is greatly appreciated. We are proud to have her on our team, and we will be sure to pass along your kind words. She will be delighted to know her dedication to customer service made a lasting impression.Thank you once again for choosing Meliá Chiang Mai. We look forward to welcoming you back for another memorable stay in the future.Warm regards,Paphatsawan KomarvutGuest Experience

Response from Property: Dear Guest,Thank you for taking the time to share the review of your recent stay at Meliá Chiang Mai.We are thrilled to hear that you had a great experience with us and enjoyed our beautiful lobby and excellent service. We are especially happy to know that Au provided outstanding assistance during your check-in. We also appreciate your comments regarding the room decor, and we will certainly take them into account as we continue to improve and enhance our guests' experiences.We truly value your feedback and look forward to welcoming you back for another memorable stay!Warm regards,Paphatsawan KomarvutGuest Experience