Best Chitose Hotels

"Due to a flight cancellation, we changed our original itinerary and arrived in Japan a day early. We chose to stay near the airport for a night. You can reach the hotel from the airport by bus or train; the bus stop is very close to the hotel. There's a 7-Eleven right across the street, and you can also walk straight to Aeon. We booked a quad room, which was very comfortable for three of us. I don't like small rooms, and this hotel offers spacious rooms at a great price. It was really clean and nice. There's also a small park near the hotel, and the treehouse-like structure by the entrance offers free book rentals. It's adorable!"

"This was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they told us we could wait in the lobby until 3 PM without paying. The lobby was nice, so we decided to wait there instead of wasting about 1700 RMB. But then, to our surprise, we saw the staff taking our luggage and other belongings to our room much earlier, while we weren't allowed to enter. Crazy! On top of that, the Wi-Fi signal this time was incredibly poor, almost unusable. Reporting it to the hotel didn't help either; we had to use our own data. So, this stay was truly, truly, truly disappointing! Attached is a photo of my daughter in a wheelchair, and they still wouldn't let us check in early. That middle-aged woman was so inhumane!"

"It is located near only 1 stop JR station before going to New Chitose Airport. Very easy to find. Self check in is also easy just follow the instructions given. Spacious room and complete with all amenities including fridge, stove, microwave and there is a washing machine too! It suitable for staying if the flight is in the morning because the earliest time to the airport by JR train is at 6.40am. Suitable as a last stop before returning"

"The room had a large heater, so it was super warm inside. The space was decent, with a sofa, a coffee table, and a desk against the wall. Breakfast was pretty good and quite refined. It's very close to the JR station. The breakfast area turns into an izakaya at night. Sometimes, though, it's closed, and you have to find another place to eat. The front desk staff can speak English. If you have any questions, you can email them in advance."

"The hotel's shuttle service to and from the airport is very convenient. Just note that the shuttle pick-up is at the domestic departures section of the airport, so you might need to look for it a bit. If you're heading to the airport the next day, you'll need to reserve your shuttle spot at the front desk. The hotel itself is quite large, featuring a public bath and a lounge area with massage chairs, manga, and other interesting amenities. They offer a complimentary Ochazuke (rice with tea) late-night snack, which is simple but a welcome, warm meal for tired travelers. The rooms are standard but clean and comfortable. There's a FamilyMart convenience store right across the street from the hotel, which is super handy for buying essentials!"

"The location is convenient, ideal for catching early morning flights, but the hotel entrance can be a little complicated due to a lack of signage. The rooms are clean and a suitable size, allowing for large suitcases to be opened. The staff provides excellent service. The breakfast offers a variety of choices and is tasty, and complimentary access to the onsen is included with hotel room reservations."

"Good environment, good service, cost-effective, convenient location and convenient transportation."

"I chose this hotel because it was a bit closer to the airport for my flight the next day. Most of the hotel staff didn't speak English, and the long-haired girl with glasses at the front desk seemed quite impatient, though another slightly slimmer girl was very nice. Breakfast was a choice between Japanese and Western; it filled me up but wasn't particularly tasty. The complimentary shuttle bus to the airport on the hour from 6-9 AM was a nice touch."

"The hotel room was clean, comfortable, and the hotel is located near the train station in the quieter Chitose area, which made for a relaxing stay. The staff were friendly, helpful, and provided great room service. One of the biggest highlights was the convenient airport transportation, especially a huge relief when we had to manage our suitcases in the snow. There is also a shopping mall near the hotel, along with a large shoe plaza offering many options at reasonable prices. The staff there were incredibly kind and provided excellent service, making the experience even more enjoyable."

"Great location, only a 5-minute walk from Chitose JR Station. The bed was very comfortable and the environment was clean. However, the water from the water heater wasn't hot enough; I hope the temperature can be increased a bit."