142 Riccarton Road, Riccarton, Christchurch, Canterbury, 8041, New ZealandView Hotel Details
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Guest Reviews of Riccarton Mall Motel
8.8/10
Very Good
76 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.8
Service8.8
Cleanliness8.9
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All reviews(76)
Positive reviews(19)
Reviews with photos/video(7)
Convenient for shopping(12)
Near shopping area(9)
Clean and tidy(7)
Awesome rooms(6)
Great service(5)
Guest User
Studio
Stayed in Jul 2025
Couple
1 review
7.0/10
Posted on Aug 24, 2025
Tidy enough but still a smell of cigarette smoke and only one bedside table
Response from Property: Thank you for taking the time to share your feedback. We are glad to hear you found the room tidy, but we sincerely apologize for the cigarette smell and the inconvenience of having only one bedside table. We are a non-smoking property and will address this issue with our housekeeping team to ensure a fresher environment for future stays. We also appreciate your comment about the bedside table, and we will look into improving this for greater guest comfort.We value your feedback and hope to welcome you again for a more pleasant experience.
ChubbyNatty
Studio
Stayed in Nov 2023
Couple
9 review
9.5/10
Amazing
Posted on Jan 31, 2024
Great location and just in front of shopping mall. Free parking . The room was clean , full of amenities. Reasonable price. Staff was helpful. Will come back for sure
Response from Property: Thank you for your wonderful comments! We really appreciate your feedback and look forward to hosting you again.
Guest User
Studio
Stayed in Jul 2023
Solo traveler
26 review
10/10
Outstanding
Posted on Sep 6, 2023
I'm stay was good and motel was in a great location and service was excellent
Response from Property: Thank you for your wonderful review , we are pleased you enjoyed your stay & look forward to welcoming you back at a future occasion.
Guest User
Studio
Stayed in Jan 2023
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 7, 2023
The best motel in my travel journey in NZ. Good location, opposite is Westfield mall, you can find Kmart, PAKnSAVE & Countdown mega stores. Room is clean & new, come with Netflix channel, mini pantry has microwave oven, air-con & heater. Toilet is sparkling clean. Will definitely recommend friends to stay for their future visit to NZ Christchurch.
Response from Property: Many thanks for your lovely comments; we are so pleased you enjoyed your experience at the Riccarton Mall Motel. We look forward to hosting you again!
Guest User
Studio
Stayed in Jun 2023
Traveling with friends
11 review
10/10
Outstanding
Posted on Jul 24, 2023
Lovely stay and handy to the mall
Response from Property: Thank you for the great review and mentioned the location, we hope you visit again!
Anonymous User
Superior King Studio
Stayed in Jan 2024
Traveling with friends
7 review
10/10
Outstanding
Posted on Apr 24, 2024
good for me
Response from Property: Thank you for the great review, I’m glad you enjoyed your stay again!
M33737****
1 Bedroom Apartment
Stayed in Jan 2025
Family
14 review
8.0/10
Very Good
Posted on Feb 6, 2025
Unexpectedly good, the room is spacious enough, there are kitchenware for self-cooking, it is very convenient to have Huang Chao and a large shopping mall opposite, the staff are also very friendly, recommended
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Response from Property: Thank you for your wonderful comments! We really appreciate your feedback and look forward to hosting you again.
Linyuner🧸
Studio
Stayed in Oct 2024
Couple
14 review
10/10
Outstanding
Posted on Dec 9, 2024
The hotel is very clean and in a very good location. It is next to Huangchao and very quiet at night.
There are Chinese supermarkets and Chinese restaurants nearby. You can eat and restock immediately after arriving. It is very convenient.
It doesn't matter if you arrive late. The hotel staff is very good to send us an email to check in by ourselves, but if you arrive late, you still need to contact the hotel in advance. It was a very comfortable night.
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Response from Property: Thanks so much for your lovely review, very much appreciated and hope to see you again some time.
Shiguangjianying
1 Bedroom Apartment
Stayed in Mar 2024
Other
26 review
9.5/10
Amazing
Posted on Jun 28, 2024
During this self-driving trip around the North and South Islands of New Zealand, this motel was one of the most satisfactory motels run by Chinese that I stayed in. Overall, it was good and worth recommending. The worst one was the one run by Chinese in Oamaru. For example, the heating control switch is usually used to adjust the temperature, but this motel in Oamaru (Oamaru Heritage Court Motel) used it to control the power timing, that is, limit the use time, and automatically cut off the power after half an hour. On a winter night, your electric heater can only be turned on for half an hour before the power is cut off, unless you stay up all night and turn it on yourself after the power is cut off. Oh my god, I have never seen such a stingy store in the world!
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Response from Property: Thank you once again for your recommendation! Should you revisit this area in the future, you are always welcome to stay with us. We will continue maintaining the cleanliness and convenience you appreciated, and we wish you smooth and pleasant journeys ahead!
Chuanyueqianhou
Superior King Studio
Stayed in Feb 2024
Couple
6 review
8.0/10
Very Good
Posted on Mar 16, 2024
It is lined with many other motels and is opposite a shopping mall. The boss owns at least two of them and provides Chinese services. The young reception staff have good service attitude and professionalism.
Original textTranslated by Google
Response from Property: Many thanks for your lovely comments; we are so pleased you enjoyed your experience at the Riccarton Mall Motel. We look forward to hosting you again!
205612****
Two-Bedroom Apartment
Stayed in Jan 2024
Family
36 review
10/10
Outstanding
Posted on Feb 13, 2024
Overall not bad! There is a supermarket opposite. I bought food and cooked it.
Original textTranslated by Google
Response from Property: paid for 2ppl, wanted to stay 4ppl, what were you thinking?
_M1382365****
1 Bedroom Apartment
Stayed in Dec 2023
Family
36 review
10/10
Outstanding
Posted on Jan 4, 2024
Very clean and tidy. Opposite is a shopping mall and McDonald's. When you go out, turn left and there are many Chinese restaurants along the street, which is convenient for eating. The front desk is very warm and friendly, and the room service girls are also friendly, and they are all Chinese.
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Response from Property: Thanks so much for the fabulous review! It was a pleasure having you with us, we look forward to seeing you again in the future.
200150****
Superior King Studio
Stayed in Oct 2023
Family
57 review
10/10
Outstanding
Posted on Dec 10, 2023
This is my second hotel in Christchurch. The owner is a Chinese and is very polite as he has been for 5 years. The hotel is opposite the shopping mall. It is convenient for eating and shopping. It will be my first choice hotel next time I visit the South Island.
Original textTranslated by Google
Response from Property: Thanks for staying again, always nice to see you. Thanks so much for the great rating and review, really appreciated hope to see you again soon.
M23477****
Two-Bedroom Apartment
Stayed in Sep 2023
Family
17 review
10/10
Outstanding
Posted on Oct 14, 2023
The location is good. Opposite the hotel is said to be the largest shopping mall in the South Island. There are several Chinese restaurants within walking distance. Parking is convenient and the front desk is Chinese.
Original textTranslated by Google
Response from Property: Thanks so much for taking the time to write a review on our complex and location, we really appreciate it. You are welcome here anytime.
1388845****
Two-Bedroom Apartment with Spa
Stayed in Jan 2024
Family
32 review
10/10
Outstanding
Posted on Mar 11, 2024
Excellent location, very convenient for shopping and dining
Original textTranslated by Google
Response from Property: Thank you for the great review, I’m glad you enjoyed your stay again!