The Botanica Sanctuary

The Botanica Sanctuary Reviews

The Botanica Sanctuary

Jl. Taman Safari No.101, Cibeureum, Kec. Cisarua, Cibeureum, Cisarua, Bogor Regency, West Java, 16750, IndonesiaView Hotel Details
The Botanica Sanctuary
The Botanica SanctuaryThe Botanica SanctuaryThe Botanica Sanctuary
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Guest Reviews of The Botanica Sanctuary

9.3/10
Great
144 review
Verified reviews
Location9.2
Amenities9.1
Service9.4
Cleanliness9.6
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All reviews(144)
Positive reviews(141)
Reviews with photos/video(55)
Great service(28)
Clean pool(13)
Great swimming pool(13)
Tasty food(13)
Great location(12)
Loved the view(10)
Convenient location(8)
Luxurious(5)
Negative reviews(3)
Charles250
Unique Corner Room
Stayed in Aug 2025
Family
6 review
8.5/10
Very Good
Posted on Sep 10, 2025
Nice view good service . Very good breakfast pls don’t skip 😂😂 got Arab corner 😝
Response from Property: "Dear Valued Guest,We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest.We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary.Naturally yours,Handy BunardyGeneral Manager"
lim
Superior Room
Stayed in May 2025
Business traveler
18 review
10/10
Outstanding
Posted on Aug 16, 2025
It is the second time stay at this hotel, very good and luxury hotel for rest and family trip. There's a pine forest next to the hotel where you can take a stroll, and the restaurant's environment is very beautiful.
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Hanna Tesalonika
Superior Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 13, 2025
Had a very pleasant stay here. A very good hotel to unwind from the hustle bustle Jakarta. The staff is so friendly and thoughtful. They use sensatia botanica for amenities. The hotel room super nice and comfy. Please don’t skip the breakfast, it’s so delicious. So many kind of food. It’s so worth every penny. And by the way we can use Pesona Alam facilities too. Super duper win win for us! 5 star stay.
6/14
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Endar Prasetyo
Unique Corner Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 21, 2025
For me this is the best hotel near from taman safari. Cleanlines and facility are superb.
Response from Property: "Dear Valued Guest,We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest.We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary.Naturally yours,Handy BunardyGeneral Manager"
Guest User
Deluxe Room with Garden View
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 6, 2025
Clean and comfortable hotel
Response from Property: "Dear Valued Guest,We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest.We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary.Naturally yours,Handy BunardyGeneral Manager"
Effaefufu
The Valley Suite
Stayed in Mar 2025
Family
1 review
8.5/10
Very Good
Posted on Apr 20, 2025
From the moment we arrived, the resort exceeded all expectations. Nestled in a stunning natural setting with breathtaking views, this resort is the perfect mix of luxury, comfort, and serenity. The check-in process was seamless, and we were warmly welcomed with drinks and genuine smiles. Hasbi attended to us throughout the sty and he has been exceptional. Our room was beautifully designed with modern touches and local charm. Immaculately clean, it featured a plush bed, a spacious balcony overlooking the lush greenery, and all the amenities one could need—including a stocked minibar,a dreamy rain shower and a bathtub overlooking the scenery. What truly sets this resort apart is the service. Every staff member went above and beyond to make our stay unforgettable. Pak Handy also come down on the 2nd day to check on our hospitality. From the attentive housekeeping to the friendly restaurant staff, everyone made us feel like VIPs. Speaking of food—absolutely delicious! Every meal was a culinary experience, with fresh ingredients, generous portions, and diverse options. Whether lounging by the pool with magnificent view and cooling weather and indulging in spa treatments, there was never a dull moment. The peaceful ambiance and pristine surroundings made it feel like we had found our own private haven. We left feeling relaxed, pampered, and already planning our return And recommending to our family and friends. If you're looking for a getaway that blends luxury with nature and top-notch service, this resort is it. Five stars all the way!
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Yuanita Sari
Premier Room
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 23, 2025
Very recommended 🫶😍
6/7
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Guest User
Premier Room
Stayed in Jan 2025
Family
1 review
8.0/10
Very Good
Posted on Mar 2, 2025
Good place... good service... good facilities... good staycation
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Guest User
The Garden Suite
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 13, 2024
Beautiful hotel with friendly and courteous staffs. Our room was clean, and we would receive surprise desserts daily. The breakfast buffet had extensive choices & was delish! Would definitely be our go to hotel in Bogor.
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Regina
Superior Room
Stayed in May 2025
Couple
4 review
10/10
Outstanding
Posted on Jun 8, 2025
They have the best view!! You can swim in a pool with a very beautiful mountain view! There's a jacuzzi and kids pool too. Breakfast is also very good. Indonesian, Japanese, Western, Arabian, everything was tasty! You can try some activities too, like ATV rides, archery, mini golf, etc. The staff was also helpful, they won't let you walk and have an always-ready free shuttle. You can also have brunch or dinner at the Club Huis or The Lake House, an aesthetic place to eat with an aesthetic forest view. Will definitely come back!
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Fauzy
The Valley Suite
Stayed in Nov 2024
Family
8 review
10/10
Outstanding
Posted on Jan 29, 2025
We had great staycation here. Clean and comfy room, tasty food and easy parking.
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Guest User
Deluxe Room
Stayed in Jun 2025
Couple
3 review
8.5/10
Very Good
Posted on Aug 13, 2025
Foods was good and amazing Cleanliness was good, too Amenities are not really
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Husain Alsawad
Superior Room
Stayed in Mar 2025
Couple
5 review
9.5/10
Amazing
Posted on Apr 18, 2025
Everything was amazing , I just have a comment on the beds and the blankets , bed was not that comfortable and the blanket was clean but old
Response from Property: "Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy General Manager"
Anonymous User
Superior Room
Stayed in Feb 2025
Family
9 review
7.0/10
Posted on Apr 7, 2025
The room is quite small for a 5 star hotel. The bed also small like only 0.8m (for twin bed) Doesn’t look like a 5 star hotel honestly… not worth the price i can say.
Response from Property: Dear Valued Guest,Warm Greetings from The Botanica Sanctuary,Thank you for staying with us at The Botanica Sanctuary and for posting your detailed feedback.I am truly regret that this visit did not meet your expectations with the series of inconveniences and disappointments it caused.Learn more details about your experience,we have shared it with concerned Department for immediate rectification.Rest assured that your feedback is critical to our success in providing consistent service and also how to improve our facilities and our services over time.Please accept our apologies for aspects below expectations.We hope you will give preference to our hotel again on your next trip to Puncak and will be happy to welcome you back and show that we care about your voice through our commitment to improvement.Warm regards,Handy Bunardy,General Manager
Guest User
Unique Corner Room
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 12, 2025
Good Yakuzi
Response from Property: "Dear Valued Guest,We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest.We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary.Naturally yours,Handy BunardyGeneral Manager"