clouds villa Reviews

Response from Property: Dear Valued Guest,Thank you for choosing our Hotel Clouds Villa for your quiet getaway in Dali and for taking the time to share your wonderful feedback.We are thrilled to read your comments and to know that you enjoyed the serene atmosphere, the great views of the lake from your room, and the seamless pickup arrangement from the train station. It is particularly rewarding to hear that our staff's proactive communication and professionalism made a positive impression on your journey. Your "thumbs up" is the greatest encouragement for our team, and we will definitely share your kind words with everyone.It was a pleasure to have you with us, and we look forward to welcoming you back for another peaceful and enjoyable stay in the future.Warm regards,The Team at Clouds Villa

Response from Property: Dear Valued Guest,Thank you so much for taking the time to share such wonderful feedback about your recent stay with us at Clouds Villa . We are truly delighted to read your review.It brings us great joy to know that you found our private hot spring pool to be incredible and maintained at the ideal temperature for relaxation. We are also pleased that you appreciated your modern, sleek room, along with the auto blinds, spotless cleanliness, and the comfort of our beds.Your kind words regarding our team mean the world to us. We strive to provide attentive and thoughtful service, and we are so glad that our gesture of offering herbal drinks before your ascent to a higher altitude was noticed and appreciated. We will be sure to share your compliments with the entire team, as feedback like yours is a tremendous source of motivation.Thank you for highly recommending us as a luxurious and relaxing retreat. It was our utmost pleasure to host you, and we look forward to welcoming you back for another serene and rejuvenating experience in the future.Warm regardsThe Team at Clouds Villa

Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful experience at Clouds Villa. We are absolutely thrilled to read your kind words and are so happy that we could help make your honeymoon so special.It brings us great joy to know that you enjoyed the peaceful mountain setting, the convenience to Dali Ancient Town, and the little surprises like the room upgrade, wine, and cake. Our team takes great pride in creating memorable moments for our guests, especially during such a special occasion.We’re also delighted that you loved the hot spring, the private yard, the landscaped gardens, and our breakfast buffet. It’s wonderful to hear that the location near Chongsheng Temple added a magical touch to your stay.Your heartfelt compliments mean the world to our entire team. We truly appreciate your recommendation and are honored that you extended your stay with us.We all look forward to the pleasure of welcoming you back to your “home” in the mountains someday.Warm regards,The Team at Clouds Villa

Response from Property: Dear Valued Guest,Thank you so much for taking the time to share such wonderful details about your recent stay with us. We are absolutely thrilled to read your comments and are so happy that you enjoyed your time at our villa.It brings us great joy to know that you appreciated the unique blend of modern design and traditional Chinese elements in your room and that you especially loved the private open-air onsen. We agree, there's nothing quite like a relaxing soak after a long day of exploring, and we're delighted it was a highlight of your experience.Our chefs will be over the moon to hear your praise for our breakfast offerings. We take great pride in showcasing fresh, local ingredients and traditional flavors, so we're truly grateful you found the stir-fried local vegetables and noodles delicious.Most importantly, we are honored that you chose to spend such a special occasion—your anniversary—with us. We are delighted that you enjoyed the complimentary cake and wine; it was our pleasure to help make your celebration even more memorable.Thank you again for your heartfelt words. The entire team, especially our chefs, are so grateful for your recognition. We all look forward to the pleasure of welcoming you back for another relaxing and memorable stay.Warm regards,The Team at Clouds Villa

Response from Property: Dear guest, first of all, we would like to express our sincere gratitude to you for staying at our hotel and sharing your experience. We are always committed to creating a warm, comfortable, and safe living environment for our guests. We have put a lot of effort into every aspect, from the meticulous arrangement of guest rooms to the cleaning and maintenance of public areas, from the quality control of catering to the management of leisure facilities. Your feedback is the driving force behind our progress. We will carefully summarize our experience, continuously optimize our services, and strive to give you a better experience next time.

Response from Property: 尊貴的客人：您好，能得到您的認可和好評甚是榮幸！酒店隱於蒼山之麓，面朝洱海，緊鄰崇聖寺三塔，景色優美恬靜。在溪水間客房隱現於山林雲霧之中，讓身心迴歸平靜享受真正愜意的度假時光。我們相信良好的口碑是源自客人的滿意；我們願盡最大的努力，以更加熱情、周到、貼心的服務來回饋您的支持和肯定。 期待再次相遇，繼續為您和家人留下美好的回憶

Response from Property: Dear Valued Guest,Thank you so much for choosing Hotel Clouds Villa and for taking the time to share such a heartfelt and detailed review. We are truly delighted to know that your stay with us was a wonderful and memorable experience.It brings us great joy to read your kind words about our peaceful location, beautiful landscaping—especially in autumn—and the relaxing atmosphere. We are also glad that you enjoyed the spacious and comfortable room, as well as the private outdoor hot spring. There’s nothing quite like soaking in warm water while surrounded by Dali’s natural beauty, and we’re thrilled that this added a special touch to your stay.Your compliments regarding our breakfast offering are much appreciated. We strive to provide a satisfying and varied start to each guest’s day.Most of all, we are deeply touched by your recognition of Ms. Judy. Describing her as “the heart of the hotel” is the highest praise we could ever hope for. Her genuine kindness, humility, and attentive service reflect the warm and personalized hospitality we aim to offer every guest. We will be sure to share your heartfelt words with Judy—she will be overjoyed to know she made such a positive impact on your stay. Thank you once again for your strong recommendation. The entire team at Hotel Clouds Villa looks forward to welcoming you back for another relaxing and beautiful stay in Dali.Warm regards,Hotel Clouds Villa

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Yiyun Hotel. We are delighted to hear that you appreciated our convenient location, spacious room, and the variety of breakfast options offered.At the same time, we sincerely apologize for the issues you experienced with the rolling blinds and the unpleasant odor in the bathroom. We truly value your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide you with a much-improved stay in the future.Warm regards.

Response from Property: Dear Valued Guest,Thank you so much for taking the time to leave such a wonderful review and for choosing to stay with us again at Clouds Villa. We are truly delighted to hear that you had another lovely experience.Your kind words about Jack are especially heartwarming. We are very proud to have him on our team, and I will be sure to share your compliments with him. It is also great to know that you enjoyed our amazing breakfast and the peaceful vibes of our hotel.We all look forward to the pleasure of welcoming you back "home" for your third visit soon!Warm regards

Response from Property: Dear guests: Thank you very much for staying at Dali Yiyun Hotel and sharing your experience of staying in Dali. We attach importance to every detail of the guests. Your opinions and suggestions on Yiyun are the best spur on our way to progress. The hotel is located at the foot of Cangshan Mountain, adjacent to the Three Pagodas of Chongsheng Temple, about 10 minutes' drive from the ancient city and about 20-30 minutes' drive from Erhai Lake. The hotel will continue to pay attention to and improve the service details and Quality, in order to provide customers with a better check-in experience, we are willing to do our best to repay your support and affirmation with more enthusiastic, thoughtful and considerate service. Looking forward to meeting you again and continuing to leave good memories for you and your family.

Response from Property: Dear guest,Thank you for taking the time to share your review. We are delighted to learn that you consider your stay as "one of the best experiences" – this is the highest compliment we could hope for.It was our great pleasure to have you with us, and we look forward to the opportunity of welcoming you back in the future.SincerelyClouds Villa

Response from Property: Dear guest, thank you for staying at Cloud View Hotel! We are very happy to receive your comments. We attach great importance to your feedback about the low water temperature of the pool. We have confirmed with our colleagues in the engineering department that the upper limit of the temperature of the pool in the hotel is 41 degrees Celsius, but the temperature will drop due to the influence of climate and weather. We are very sorry for this, and we will heat it for you in advance next time you come to ensure you have a better experience. Best wishes to you.

Response from Property: Distinguished guest: Hello! Thank you for your comment! The hotel advocates "serving wholeheartedly". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your next visit!