Gartenhotel Völser Hof - Adults Only ★★★★

"Communication via email was great before the trip. Clients raved about the spa and especially the breakfast. They enjoyed their massages, although they thought the Wild thyme and Swiss pine massage is just a slight aromatic oil they said- not literally any thyme or pine. It is conveniently located to walk to town, the bus and trails. Thanks for everything!"

Romantik Hotel Turm ★★★★★

"We stayed for one week in May 2026 at Romantik Turm, and unfortunately this visit became one of the most distressing experiences we have ever had while travelling as a family.Our 9‑month‑old baby had been crying earlier – something completely normal for an infant. A short time later, my wife was suddenly shouted at in the hallway on the second floor by another female guest. The shouting was so loud that it was heard all the way down at the reception on the ground floor, where staff later apologised to us for what had happened.What shocked us most were two sentences that carried a clearly discriminatory and xenophobic tone: “You don’t belong here.” and, directed at my wife who is an English native speaker: “Do you even speak German?”My wife stood there with our baby in her arms, completely intimidated and shaken. From that moment on, we had to leave our room or the spa area every time this family appeared. We avoided the hotel during the day – and even skipped dinner – simply to prevent another confrontation. This is not a feeling of safety or comfort one expects in a hotel of this category.What affected us even more than the incident itself was the hotel’s reaction. There was no support, no follow‑up, no protection offered to us.In our written complaint, the situation was downplayed. The hotel owner stated that such things can “happen”, that he would only intervene if things became physical, and that he “does not need us”.The hotel also claimed in writing that they had contacted the commander of the Carabinieri beforehand. We visited the Carabinieri ourselves today – they confirmed that the hotel did not contact them at any point.For us, this was a clear failure of duty of care, especially towards a mother with a baby.We travel a lot, but we have never felt so abandoned by a hotel.The full email correspondence with the hotel is available and can be provided if required."

Parc Hotel Miramonti ★★★★

"Very convenient location and well organized hotel. Given the large number of guests one misses the “family“ experience from other locations in South Tyrol Also there was no local food at breakfast or dinner (beside speck but of supermarket quality) Facility has a nice spa area, indoor and outdoor pool"

Grottnerhof ★★★★

Presulis Hideaway Apartments & Restaurant ★★★★

"I cannot thank the concierge, Yamam, enough for the exceptional support during my stay. The entire staff is dedicated to providing the best client experience possible. When we encountered a few challenges, they didn't just offer quick solutions; they thoughtfully assessed the pros and cons from our perspective, even if it meant extra work for their team. They have really went above and beyond!! The room itself was brilliant, and I had a very comfortable stay. My kids had a fabulous time playing in the snow right in our front yard! I also loved the wellness area, which had everything we needed, including a sauna, steam bath, and infrared options to help us relax. The dinner was also delightful. Highly recommend this hotel!"

Gfell

"The hotel is exceptionally beautifully located and its interior design is sublime. You can enjoy the magnificent view and completely unwind. The hotel is run by the Mair family, who provide uncomplicated service and offer exceptionally delicious food in their restaurant Schönblick. Top destination!!!"

Hotel Heubad ★★★

"We are married and we have over 70 years. We come to the mountains both in winter and summer and look for quietness, relaxation, possibilities for excursions now a little more simple. The Heubad Hotel is perfect! Gastliness is excellent in all respects. My husband was making a bath, almost every day, thanks to the two swimming pools, I enjoyed the fresh and silence interrupted by the wing of birds and the sound of the clocks, and I would also enjoyed the massages and the hair baths that I had made. The hotel has historical privileges but I did not want any interference with therapy! Good starting point for excursions and shopping in Bolzano, Bressanone, Ortisei using public means free! We have changed the cities to the forests of Malásia and Alps!"

Hotel Gasthof Kircher ★★★

Hotel Emmy - Five Elements ★★★★

"We have enjoyed the place very much. The rooms are new, spacious and very comfortable. The walk-in closet is a big plus! There is an indoor and outdoor swimming pool and a sauna with a spectacular view! Also, the food was great with superior service."