Guest Reviews of Wanda Ruijing Hannashan Hot Spring Hotel
9.2/10
Very Good
579 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.0
Service9.2
Cleanliness9.3
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All reviews(579)
Positive reviews(559)
Reviews with photos/video(160)
Relaxing hot springs(260)
Delicious breakfast(61)
Friendly front desk staff(46)
Near shopping area(33)
Convenient for shopping(30)
Offers pick-up/drop-offs(23)
Perfect for families(16)
Has facilities for children(5)
Negative reviews(20)
HANSONGIL
Deluxe 2-bed Room
Stayed in Aug 2025
Family
3 review
10/10
Outstanding
Posted on Sep 14, 2025
The warm service from the front desk staff truly created a home-like atmosphere, allowing us to relax and savor every moment. It was a wonderful and unexpected highlight of our journey.
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Response from Property: 尊敬的客人,您好。温泉的美景在您的手機拍照下,熠熠生輝,景色格外美麗。感謝您分享入住體驗。遇見您也是我們酒店得榮幸。祝您旅途愉快,闔家歡樂。
Junzhu 520
Superior 2-bed Room
Stayed in Aug 2025
Business traveler
9 review
8.0/10
Very Good
Posted on Sep 14, 2025
The room facilities are definitely quite dated; the door is starting to warp. However, having hot spring water piped directly into the room is a great plus. The service and guidance were pretty good. It definitely needs a renovation, haha.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好。非常感謝您對酒店入住體驗的分享點評。酒店雖然開業較久,每年都不斷更新維護設施設備。去年酒店進行了房間內改造升級,個別物品及硬件設施確實無法完善,感謝您的理解和提出的反饋。祝您旅途愉快!
oliviajy
Deluxe 2-bed Room
Stayed in Jul 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on Aug 22, 2025
The hotel's location is superb, right by the main entrance of the resort and next to the Grand Theater, with the commercial street just a stone's throw away. Directly opposite, you'll find the Wase Lake attractions. The hotel features its own hot spring. We made it a point to visit every evening, and the pools were usually quite empty, helping us avoid the uncomfortable experience of overly crowded baths during the peak evening hours. The package we purchased included the Zhengxi Slide & Cable Car and water activities, which the kids absolutely loved. They provided round-trip shuttle bus service to the West Slope Transfer Center and airport transfer. Our whole family was thoroughly satisfied, and we'll definitely return if we have the chance.
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6/11
Response from Property: 尊敬的客人,您好。感謝您對酒店入住分享。祝您旅途愉快!期待您的下次蒞臨回覆員工 姜金婷 回覆於2025年8月20日
Xiyunyi
Superior 2-bed Room
Stayed in Jul 2025
Family
19 review
9.0/10
Great
Posted on Aug 31, 2025
Halla Mountain Hotel features hot springs, which is very convenient if you're staying there to enjoy them. However, it seems there aren't many rooms available. The Wanda Resort itself offers attractions like waterslides and a cable car, which were included in our accommodation package. Unfortunately, the front desk staff seemed completely clueless about these offerings. On the positive side, dining options within the resort are quite varied and comprehensive. The cable car ride up the mountain for scenic views was great. However, the slide activities were incredibly poorly organized. We had to queue for half an hour at three separate points, leading to a total wait of 1.5 to 2 hours. It felt like the staff were simply putting in their time and showed no interest in improving efficiency.
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Response from Property: 尊敬的客人,您好,感謝您對本酒店入住體驗的分享點評。前台工作人員對度假區遊玩項目經過培訓合格才予上崗,對您未講解清楚表達明白,給您增添了麻煩,真的是非常的抱歉,感謝您的反饋,我們將會在加強服務講解。徵西滑道因地勢位置原因,需要纜車換乘、倒區間的觀光車,給您帶來的不好體驗,酒店會反饋給於度假區相關部門。謝謝您的寶貴意見。祝您旅途愉快,闔家歡樂。
sl2122684
Deluxe 2-bed Room
Stayed in Jul 2025
Family
32 review
10/10
Outstanding
Posted on Aug 14, 2025
The room was very spacious, offering great value for money. Guests staying here can enjoy free access to the hot springs. Be warned, it gets extremely crowded in the evenings, so it's best to go right when it opens at 1 PM to avoid the rush. The hotel lobby on the first floor is packed with hot spring visitors. However, the guest service area on the fourth floor offered a much more comfortable environment.
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Response from Property: 感謝您的評論,歡迎您下次光臨!
Zhangzhangcaicai
Deluxe 2-bed Room
Stayed in Jul 2025
Family
14 review
10/10
Outstanding
Posted on Aug 13, 2025
Facilities: While the facilities are a bit dated, you can still tell they were originally fitted out to a high standard, maintaining a certain level of quality. The bed was incredibly soft and comfortable.
Location: The location is excellent, very close to all the attractions and dining/shopping spots within the resort, so there's no need to rent a car.
Cleanliness: Cleanliness was very good. Toiletries were replenished promptly, and the unlimited supply of bottled Changbaishan spring water was genuinely delicious.
Overall Experience & Value: This hotel is one of the more affordable options within the Wanda Resort. I was a bit hesitant when booking, but it truly exceeded my expectations. The biggest highlight is the hotel's private hot spring. It's incredibly convenient to enjoy, and I learned that all other hotels in the resort used to send their guests here for hot spring access. Seeing other guests lugging their bags to the hot springs while I could simply stroll downstairs in my bathrobe gave me a real sense of privilege.
Original textTranslated by Google
Response from Property: 感謝您的評論,歡迎您下次光臨!
Guest User
Family Suite
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 13, 2025
The room was spacious and featured an excellent, quiet layout with two bedrooms and a living room, making for a very comfortable stay, perfect for a family vacation. The service was outstanding; the front desk attendant was exceptionally thoughtful and helpful. The hot spring was spotless, with fresh, natural spring water changed daily. They even offered a complimentary breakfast for our child. The service truly went above and beyond. The hotel's location was also fantastic, making it convenient for dining, accommodation, and getting around. We were highly satisfied with our stay.
Original textTranslated by Google
Response from Property: 感謝您的評論,歡迎您下次光臨!
Guest User
Deluxe Double Room
Stayed in Jul 2025
Family
13 review
10/10
Outstanding
Posted on Aug 9, 2025
The room was generally clean and well-maintained. The hotel's hot spring is the only one within the resort area, making it incredibly popular and drawing many visitors. The breakfast offered was good, with a clean environment and a wide selection of dishes. Furthermore, its location makes it very convenient to get to all parts of the resort.
Original textTranslated by Google
Response from Property: 感謝您的評論,歡迎您下次光臨!
Guest User
Deluxe 2-bed Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 7, 2025
The 1.35 twin room was very spacious, and the bed was super comfortable. Breakfast was quite generous, and the hot springs were excellent. Guests could come and go freely, which was very convenient. The guest perks were also great. Its location right at the resort entrance was incredibly convenient.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好。感謝您對酒店入住分享。祝您旅途愉快!期待您的下次蒞臨
crystal609
Deluxe 2-bed Room
Stayed in Jul 2025
Family
14 review
10/10
Outstanding
Posted on Aug 5, 2025
We came specifically for Tianchi Lake. The suite we stayed in was perfect for families with children. The stay included perks like hot springs, a cable car ride, a lake cruise, and a slide. You get one use of these perks for each night you stay, which offers significantly better value than other hotels, where these perks are usually limited to just one use throughout your entire stay.
Original textTranslated by Google
Response from Property: 感謝您的評論,歡迎您下次光臨!
Guest User
Deluxe 2-bed Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 7, 2025
The room was very spacious, offering beautiful views of the lake and forest. Getting around the resort and dining were both incredibly convenient. There are plenty of fun activities to experience. We took the cable car with our kids, and the views were truly breathtaking – excellent value for money! The hotel boasts numerous hot spring pools, giving guests a wide variety to choose from. We specifically picked this hotel because we love hot springs, and to our pleasant surprise, not only were the hot springs great, but the other facilities were fantastic too. The breakfast coffee was wonderfully aromatic, and the stir-fries were delicious.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好。感謝您對酒店入住分享。能讓您有如此美好的體驗及遊玩,是我們的榮幸。祝您旅途愉快!期待您的下次蒞臨
Guest User
Deluxe 2-bed Room
Stayed in Jun 2025
Family
8 review
10/10
Outstanding
Posted on Aug 6, 2025
As standard rooms were unavailable, we received a complimentary upgrade to a family suite. The stay was incredibly comfortable. It's very close to the food street, and coming back to soak in the hot spring after a long day of exploring was incredibly relaxing and rejuvenating. Absolutely fantastic!
Original textTranslated by Google
Response from Property: 尊敬的客人,您好。感謝您對酒店入住分享。能讓您有如此美好的體驗及遊玩,是我們的榮幸。祝您旅途愉快!期待您的下次蒞臨
Sunny-sy
Superior 2-bed Room
Stayed in Jun 2025
Family
60 review
10/10
Outstanding
Posted on Aug 22, 2025
The room was very spacious and immaculately clean. The breakfast was excellent, offering a wide variety of options. Complimentary hot spring access was a great perk and very convenient. The staff were very friendly and welcoming. The hotel is also conveniently located, with easy access to the lake (near the Jinhua Suite Hotel) and a street full of dining options.
Original textTranslated by Google
Response from Property: 感謝您的評論,歡迎您下次光臨!
Guest User
Deluxe 2-bed Room
Stayed in Jun 2025
Family
19 review
10/10
Outstanding
Posted on Aug 2, 2025
Great location! Wanda Town is situated right on the lakeside. The rooms are spotless, and each features a private hot spring bath. The breakfast spread is impressive, offering a wide variety of options. Just a short walk away, the lake provides numerous family-friendly activities, and with flowers blooming along its banks, the scenery is truly beautiful!
Original textTranslated by Google
Response from Property: 尊敬的客人,您好。感謝您對酒店入住分享。能讓您有如此美好的體驗及遊玩,是我們的榮幸。祝您旅途愉快!期待您的下次蒞臨。
Caocaobuhui72bian
Deluxe 2-bed Room
Stayed in Jun 2025
Traveling with friends
26 review
10/10
Outstanding
Posted on Jul 18, 2025
The room was very clean, and the breakfast was excellent. It was very quiet at night. There was no need for air conditioning; simply opening the window made the room wonderfully cool. Just imagine Beijing at 39°C in July, while here it was a delightful 24°C during the day and 16°C at night – truly refreshing!
The hotel's surroundings offer beautiful scenery. Hot springs are easily accessible, just downstairs, and there are many outdoor pools. The complimentary sightseeing cable car tickets offered by the hotel were truly excellent value.
I'd like to give a special shout-out to Xiaolin from the front desk. She was incredibly enthusiastic, recommending places to visit and local touring routes. We drove all the way from Beijing, and found the hotel's location made it very convenient to explore the area. She even saw us off when we checked out. This hot spring hotel is definitely worth recommending.
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6/9
Response from Property: 尊敬的客人,您好。非常感謝您對本酒店入住體驗的分享點評以及對前台工作人員服務的認可。您的鼓勵是我們的動力!祝您旅途愉快,闔家歡樂