To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.3
Service8.9
Cleanliness9.0
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All reviews(113)
Positive reviews(113)
Reviews with photos/video(44)
Awesome rooms(39)
Convenient location(39)
Easy to get around(36)
Close to train station(33)
Delicious breakfast(15)
Large rooms(14)
Friendly front desk staff(9)
Quiet & comfortable(6)
Guest User
Single Room
Stayed in Aug 2025
Solo traveler
4 review
7.5/10
Posted on Sep 20, 2025
This is definitely a budget hotel. The bed mattress was way too soft for me. Felt like just a big foam pad. Bathroom is very small but room was a good size.
The best thing going for the hotel is the front desk staff. They were super friendly and helpful.
Bendilaohu
Double Room
Stayed in Jun 2025
Couple
249 review
10/10
Outstanding
Posted on Jul 16, 2025
The hotel is located directly opposite Genoa train station, offering views of the surrounding area and the station from the windows. The front desk staff were very friendly and welcoming. Most city center attractions are just a 10-15 minute walk away. There is no on-site parking, so guests will need to use paid parking facilities nearby.
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E0509****
Single Room
Stayed in Jun 2025
Solo traveler
3 review
8.0/10
Very Good
Posted on Jul 11, 2025
It's right across from the train station, making it incredibly convenient! The location is absolutely fantastic. The room itself is quite spacious, and the bathroom is also very roomy. They even have a charmingly retro, old-fashioned elevator. However, the amenities are very basic; you'll need to bring your own toothbrush, tissues, and slippers. It's perfectly fine for a short stay, like a couple of nights, if you're just passing through. The staff service is pretty good. I frequently asked them for water refills, which saved me a fair bit on buying bottled water, haha.
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M324034****
Single Room
Stayed in May 2025
Business traveler
2 review
9.0/10
Great
Posted on Jul 26, 2025
Overall, a good experience.
Facilities: The facilities were quite comprehensive, including vending machines and a kitchen.
Cleanliness: Very good hygiene; the floors and sinks were all quite clean.
Environment: The environment was great, offering panoramic views of Genoa.
Service: The service was exceptional. Staff were helpful even with an early morning check-out.
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mhtang7
Double Room
Stayed in Apr 2025
Couple
11 review
8.0/10
Very Good
Posted on May 26, 2025
The location cant be better, it just next to the Genova Principle station.
M47440****
Double Room
Stayed in Aug 2025
Traveling with friends
27 review
7.0/10
Posted on Sep 12, 2025
Right next to the train station. It's a renovated old building, though the elevator is still old-fashioned. And, like many European hotels, it has a noticeable lack of amenities.
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Traveler Dan
Single Room
Stayed in Dec 2024
Solo traveler
66 review
10/10
Outstanding
Posted on Jan 24, 2025
This hotel was great. It’s next to the main train station and a 2 minute to the metro. The city is a short walk as well. The room was very spacious and mine had a nice view looking out over the port. The breakfast was great as well with lots of options each morning.
1379545****
Triple Room
Stayed in Jun 2025
Traveling with friends
33 review
10/10
Outstanding
Posted on Aug 17, 2025
The hotel is exceptionally close to the train station, and from what I've seen, it's easily one of the better hotels in the area.
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Guest User
Apartment With Kitchen
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Jun 12, 2025
Hotel staff was very helpful and quick to meet us upon arrival. Had a problem with the ac system and they were very helpful to get it taken care of. Also suggested a Wonderful restaurant and ice cream place.
M237157****
Twin Room
Stayed in Feb 2025
Couple
29 review
10/10
Outstanding
Posted on Apr 18, 2025
You can spot it right across the street as you exit the train station. It's a convenient 5-minute walk to the MSC cruise terminal and very close to all the city center attractions.
* **Cleanliness:** Good
* **Service:** Good
* **Ambiance:** Good
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Anonymous User
Single Room
Stayed in Mar 2025
Solo traveler
36 review
10/10
Outstanding
Posted on Apr 7, 2025
The room was quite spacious and relatively quiet, and the front desk staff were very welcoming.
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Keeley25
Double Room
Stayed in Sep 2024
Family
8 review
9.5/10
Amazing
Posted on Oct 31, 2024
Great location, big rooms very clean. Great customer service
Guest User
Triple Room
Stayed in Jan 2025
Family
3 review
9.0/10
Great
Posted on Feb 21, 2025
very good location, excellent cleanliness, service and facilities are good for me. But there is no hot water. it is not convenient for eastern.
Guest User
Double Room
Stayed in Mar 2025
Solo traveler
10 review
8.5/10
Very Good
Posted on Apr 6, 2025
Great location if you’re coming by train, hotel looks a bit old, but clean.
Minjiiii
Single Room
Stayed in Jun 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Jul 23, 2024
It was very comfortable room and thanks for friendly staff and kind system :) And the hotel is in the centre , so many restaurants and beautiful place is really near by hotel! I completely recommend here 🥹