Guest Reviews of Mercure Ballarat - Hotel & Convention Centre
7.9/10
Good
106 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities8.0
Service7.8
Cleanliness7.7
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All reviews(106)
Positive reviews(8)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Lodge King Room
Stayed in Oct 2025
Solo traveler
2 review
7.0/10
Posted on Nov 16, 2025
Had an issue with the bed as it was in quite poor condition. The bed was advertised as a king and was 2xsingle beds adjoined and both beds were sinking in quite badly. Requested for the bed to be changed over after a sleepless night and the new beds were the same quality - ended up having terrible sleep both nights - the new beds may have been even worse than the initial one. Th hotel itself was good, great having the Day Sanctuary within Mercure and close to Ballarat main area.
Guest User
Lodge King Room
Stayed in Aug 2025
Couple
1 review
8.5/10
Very Good
Posted on Sep 29, 2025
Great place. Would definitely recommend it to anyone going to Ballarat.
Jenna00
Lodge King Room
Stayed in Nov 2024
Couple
12 review
9.0/10
Great
Posted on Dec 10, 2024
Quiet place but just not the room we paid for. Reception a bit slow. But overall its good place to stay with.
Guest User
Lodge King Room
Stayed in Jan 2025
Solo traveler
1 review
9.0/10
Great
Posted on Feb 6, 2025
Good night spent, would book again.
Guest User
Courtyard Room
Stayed in Oct 2023
Family
2 review
5.0/10
Posted on Nov 2, 2023
There are limited access round the hotel area, only 1 or 2 restaurants & the Sovereign Hill
Guest User
Courtyard Room
Stayed in Nov 2022
Family
2 review
8.5/10
Very Good
Posted on Dec 30, 2022
Good to have car parking next to hotel room. Quiet and peace hotel environment. Food is good.
Anonymous User
Courtyard Room
Stayed in Jun 2024
Family
28 review
9.0/10
Great
Posted on Jul 29, 2024
Old, beautiful environment, very close to Sovereign Hill