Flora Hotel (Kunming Chenggong Dounan Flower Market)

Flora Hotel (Kunming Chenggong Dounan Flower Market) Reviews

Flora Hotel (Kunming Chenggong Dounan Flower Market)

4th Floor, Building 9, Huahua World Park, Dounan International Flowers Trade Center, Chenggong District, Kunming, Yunnan, ChinaView Hotel Details
Flora Hotel (Kunming Chenggong Dounan Flower Market)
Flora Hotel (Kunming Chenggong Dounan Flower Market)Flora Hotel (Kunming Chenggong Dounan Flower Market)Flora Hotel (Kunming Chenggong Dounan Flower Market)
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Guest Reviews of Flora Hotel (Kunming Chenggong Dounan Flower Market)

9.6/10
Excellent
1918 review
Verified reviews
Location9.5
Amenities9.5
Service9.7
Cleanliness9.6
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Delicious breakfast(333)
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Perfect for kids(89)
Close to metro(67)
Has facilities for children(47)
Tasty restaurant(41)
Negative reviews(16)
M367124****
King Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 12, 2025
The room was spotless and very spacious. The lady at the front desk was incredibly helpful, and they offered free luggage storage. I particularly loved the hotel's small garden – so many beautiful flower varieties, I couldn't even take them all in! Haha. 😊 It's super close to Dounan Flower Market. This was my second time staying at this hotel, and I highly recommend it!
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6/8
Response from Property: ❤️600平空中花園❤️非常非常感謝您對我們的喜歡哦~~ 很高興給您帶來愉快的入住體驗。您的認可是小芙們努力的動力。感謝您選擇小芙，這肯定是真愛。不同的地方，不同的風景，不同的故事，讓我們感悟了不同的人生...... 小芙的小夥伴非常榮幸遇到您，也很開心您在春城昆明有這麼一份温暖的記憶，小芙相信如果有更多像您一樣美好的朋友支持我們，一定會很快賺到錢添洗衣機的，嘻嘻~等着您下次來玩~下次見~
Ziximing
Special Queen Room
Stayed in Aug 2025
Other
3 review
9.5/10
Amazing
Posted on Sep 10, 2025
Every staff member we encountered, from the moment we checked in on the first day until we checked out on the second, was incredibly friendly and helpful. The hotel is very close to the Dounan Flower Market, and the surrounding area is quite lively. They also offer free parking, which was a great convenience. Overall, I'm very satisfied with my stay!
Original textTranslated by Google
Response from Property: ❤️500平空中花園❤️尊敬的賓客您好，非常感謝您的入住及點評，很遺憾此次點評衹得到了您的4.7分。斗南花市被稱為亞洲最大的鮮切花交易市場，在全國80多個大中城市中佔據70%的市場份額，出口45個國家及地區，有“全國10枝鮮切花7枝產自雲南之説”而斗南花市最大的特色就是晚上八點到凌晨兩點的鮮花批發，在這裏您能買到最新鮮最便宜的鮮花。如果下次小店還能有幸接待您的入住，您可以提前告知我們的需求，小芙儘量為您安排。咱們硬件設施雖然有限，但我們的服務之心無限，我們將以更加細緻的服務，彌補硬件上的不足，歡迎您再來雲南玩，也提醒想要來逛花市住小芙家的朋友，下單前可以來電諮詢我們提前告訴我們需求，期待您的再次光臨
Jan Sabine
King Room
Stayed in Aug 2025
Couple
6 review
10/10
Outstanding
Posted on Sep 16, 2025
Great hotel. Staff very friendly and helpful. Room was huge. Location to flower market is perfect, food at near by resteraunts was beautiful. Loads of places to eat. The magic of being surrounded by flowers when walking in the market area is wonderful. Highly recommend this hotel for service and location
Response from Property: ❤️【打車定位：殷實家園5棟】❤️尊敬的賓客您好，很高興您選擇入住芙洛拉酒店，更感謝您的不吝誇獎和喜愛，酒店地處亞洲最大的花市斗南花市裡，緊鄰海洋館 ，離滇池斗南濕地公園也衹有2公里，四樓多肉花園可以讓您盡情享受春城的柔美風光。您的滿意衹是起點，沒有終點，我們會用真心，誠心，用心，愛心期待您的再次光臨……
M24qn31wh****
Sunshine 2-bed Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 4, 2025
The environment is absolutely stunning, and the small rooftop terrace is a true highlight! They offer complimentary tea, which you can enjoy while soaking in the beautiful views (surrounded by lush plants!). The owner's service was exceptional; they helped us with local recommendations and even assisted us with handling flowers (they kindly cleaned up the leaves we accidentally made a mess with!). The overall experience was incredibly pleasant and relaxing!
Original textTranslated by Google
Response from Property: ❤️服務熱情❤️非常非常感謝您對我們的喜歡哦~~ 很高興給您帶來愉快的入住體驗。您的認可是小芙們努力的動力。感謝您選擇小芙，這肯定是真愛。不同的地方，不同的風景，不同的故事，讓我們感悟了不同的人生...... 小芙的小夥伴非常榮幸遇到您，也很開心您在春城昆明有這麼一份温暖的記憶，，小芙等着您下次來玩~下次見哦 祝您生活幸福美滿
1382002****
Superior Room (2 Beds)
Stayed in Aug 2025
Couple
15 review
8.7/10
Very Good
Posted on Sep 4, 2025
The hotel is ideally located right next to Dounan Flower Market; you just go downstairs and you're there, which is incredibly convenient. There's a very beautiful and spacious sky garden just outside the hotel lobby. The cleanliness was decent, and the noise level was tolerable. Overall, it offers excellent value for money. Highly recommended!
Original textTranslated by Google
Response from Property: ❤️服務熱情❤️非常非常感謝您對我們的喜歡哦~~ 很高興給您帶來愉快的入住體驗。您的認可是小芙們努力的動力。感謝您選擇小芙，這肯定是真愛。不同的地方，不同的風景，不同的故事，讓我們感悟了不同的人生...... 小芙的小夥伴非常榮幸遇到您，也很開心您在春城昆明有這麼一份温暖的記憶，，喜歡小芙，下次記得給小芙點五個星星哦，小芙等着您下次來玩~下次見哦 祝您生活幸福美滿
M531929****
King Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 29, 2025
The room was very clean, and the layout was great, with a good dry/wet separation in the bathroom. But the absolute highlight is its unbeatable location! It's located right inside the Dounan Flower Market. If you're looking to buy flowers, this is definitely the place to stay. I started browsing the market from 9 PM during the night session until midnight, and many flowers were half price after 12 AM. The next morning, around 6 AM, I even managed to snag some incredible bargains: bedding plants for 2.5 yuan and roses for 5 yuan. What's more, there's an early morning flower market directly opposite the hotel, where you can find prices that are sometimes half of those at Dounan! The hotel also offers a service to help pack your flowers, which is truly fantastic.
Original textTranslated by Google
Response from Property: ❤️【地理位置方便】❤️您好，感謝您入住昆明芙洛拉花園酒店。很高興小芙能得到您的認可及喜歡，我們會繼續努力，力爭為每一位入住的貴賓提供更多的個性的、專屬的暖心服務，小芙祝您及家人幸福快樂，期待再聚~尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
D5002****
Garden Room (Double Bed)
Stayed in Jul 2025
Family
9 review
10/10
Outstanding
Posted on Aug 29, 2025
Staying here before visiting the Dounan Flower Market on my way out of Kunming was absolutely fantastic! The hotel boasts a lovely rooftop garden, and my room even came with its own private balcony – it was incredibly comfortable. The room itself was also massive, and the service was wonderfully attentive and welcoming. They even gave me a small complimentary soap when I checked out!
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6/8
Response from Property: ❤️服務熱情❤️非常非常感謝您對我們的喜歡哦~~ 很高興給您帶來愉快的入住體驗。您的認可是小芙們努力的動力。感謝您選擇小芙，這肯定是真愛。不同的地方，不同的風景，不同的故事，讓我們感悟了不同的人生...... 小芙的小夥伴非常榮幸遇到您，也很開心您在春城昆明有這麼一份温暖的記憶，，小芙等着您下次來玩~下次見哦 祝您生活幸福美滿
_CFT010000000070****
King Room
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 30, 2025
Cleanliness: Spotless. Ambiance: Excellent, with a beautiful rooftop garden. Service: The staff were patient and professional, providing clear explanations and responding to any issues promptly and efficiently. Location-wise, a flower market is right downstairs, which is incredibly convenient for buying flowers. It's also very close to the subway station.
Original textTranslated by Google
Response from Property: ❤️服務熱情❤️親愛的賓客：您好！緣分真的很奇妙，茫茫酒店裡，您選擇了芙洛拉酒店，小芙滿懷期待您的到來，給您最貼心的服務，小芙相信付出總會有回報的，正如您給予的五星好評。一種最真摯的服務，正是一份耕耘一份收穫，小芙會一直默默地再次期待您的到來！順祝您及家人：生活愉快！
M506817****
Special Queen Room
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 26, 2025
The hotel features a garden with many flowers, and the room itself was decent. Its location is incredibly convenient for the flower market; you can easily pop back to the hotel for a quick rest if you get tired from browsing before heading out again. However, the washer and dryer are separate and located on the 3rd floor, which wasn't very convenient for me as I was staying on the 4th floor.
Original textTranslated by Google
Response from Property: ❤️【打車定位：殷實家園5棟】❤️您好，親愛的朋友，感謝您入住昆明芙洛拉花園酒店。感謝您對小芙如此細緻的點評、乾淨整潔的客房和親切熱心的服務，這一切的一切也是希望能圓滿您的旅途，給您一個好的住店感受。很高興小芙能得到您的認可及喜歡，我們會繼續努力，力爭為每一位入住的貴賓提供更多的個性的、專屬的暖心服務，小芙祝您及家人幸福快樂~尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，因為條件有限洗衣房確實衹設立了一個在三樓。期待再次光臨，祝旅途愉快！
M37783****
King Room
Stayed in Jul 2025
Family
10 review
10/10
Outstanding
Posted on Aug 17, 2025
The location is excellent, right inside the Dounan Flower Market. It's close to the subway station and convenient for taxis. There are also plenty of great food options nearby, making it perfect for anyone visiting the flower market. The rooftop garden is absolutely beautiful, and the service staff are very friendly and enthusiastic. The rooms are quite spacious, and the lady at the front desk even provided us with a Dounan guide and a small souvenir. Overall, it offers excellent value for money.
Original textTranslated by Google
Response from Property: ❤️【打車定位：殷實家園5棟】❤️您好，親愛的朋友，感謝您入住昆明芙洛拉花園酒店。感謝您對小芙如此細緻的點評、乾淨整潔的客房和親切熱心的服務，這一切的一切也是希望能圓滿您的旅途，給您一個好的住店感受。很高興小芙能得到您的認可及喜歡，我們會繼續努力，力爭為每一位入住的貴賓提供更多的個性的、專屬的暖心服務，小芙祝您及家人幸福快樂~尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
M43109****
Garden Room (Double Bed)
Stayed in Jul 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Aug 15, 2025
The hotel genuinely feels like a caring big sister, constantly showing thoughtfulness. I chose a room with a courtyard. When it started raining unexpectedly, the staff even helped close the windows and brought in my laundry – that was absolutely fantastic! As I love buying flowers, I stayed here for several days. I connected with the hotel on WeChat, and they proactively offered travel tips. Any questions I messaged them with were answered incredibly quickly. Although I embarked on this solo trip without much planning, I experienced so much kindness and encountered no inconvenience or ill-will. My only minor complaint was that some guests checking in late at night, including children and elderly people, were quite noisy. However, after I asked the hotel staff to address it, things improved significantly. I collected many beautiful flowers from the market. The first picture shows an arrangement I made with them, which instantly brightens my mood! I definitely want to come back and stay longer next time.
Original textTranslated by Google
Response from Property: ❤️服務熱情❤️非常非常感謝您對我們的喜歡哦~~ 很高興給您帶來愉快的入住體驗。您的認可是小芙們努力的動力。感謝您選擇小芙，這肯定是真愛。不同的地方，不同的風景，不同的故事，讓我們感悟了不同的人生...... 小芙的小夥伴非常榮幸遇到您，也很開心您在春城昆明有這麼一份温暖的記憶，，小芙等着您下次來玩~下次見哦 祝您生活幸福美滿
Buruyunji
Sunshine 2-bed Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 22, 2025
I'd been wanting to explore Dounan for a while, and when I was searching for hotels online, this one with its own garden really caught my eye. Upon arrival, I found its location to be excellent and very convenient, just as expected. If you prefer a quiet stay, be sure to ask the front desk for a room in their quieter section. The front desk staff were incredibly welcoming and helpful; one staff member even assisted with flower-wrapping, which was a lovely touch given the proximity to the flower market. The room layouts were generally quite similar, with only minor differences; some individual rooms, however, had slightly smaller windows. The garden was beautiful, and the children enjoyed playing there so much they didn't want to leave.
Original textTranslated by Google
Response from Property: ❤️【自助早餐】❤️尊敬的賓客：您好，感謝您的細心點評哦，您肯定是一個相當有品位的人！咱們酒店是一家以服務著稱的酒店。服務好是因為有像您這樣的客人隨時關注着我們，我們致力為您提供親切周到的入住體驗。我們信奉客人是家人，所以您在入住期間的一切，我們都尤為的關心，關懷、體貼、照顧、温暖，是小芙送給您最真誠的禮物，在這裏，我們會一如既往用親切的笑容歡迎您的再次到來，期盼與您的下次相見！祝：安好！
M44432****
Garden Family Room
Stayed in Jun 2025
Family
5 review
7.0/10
Posted on Jul 31, 2025
Pros: The room was very spacious, and the overall environment was pleasant. Its location right next to the Dounan Flower Market is extremely convenient for getting around. Cons: On the downside, the facilities felt a bit dated. Mosquitoes were a major problem; both our children were bitten, and we ended up killing five mosquitoes in just one night. And while being close to the Dounan Flower Market is convenient, the constant loud honking from car horns carried on until late into the night, which was quite disruptive.
Original textTranslated by Google
Response from Property: "Dear Guest: Hello! We were delighted that you chose to stay at Flora Hotel this summer, and we are deeply sorry to hear about your unsatisfactory experience! We have received and taken seriously your feedback regarding the outdated facilities, mosquito infestation, and nighttime noise. This truly failed to meet our service standards and prevented us from providing you and your children with a comfortable and safe resting environment. We feel deeply ashamed and sincerely apologize to you and your children. Regarding the mosquito issue: Because we are located near a flower market, and your room had a garden, we were particularly distressed and apologetic that your children were bitten by mosquitoes! Our inability to effectively control the mosquitoes caused your family such discomfort." You were deeply troubled last night (you mentioned killing 5 mosquitoes), which reflects a serious oversight in our hygiene, pest control, and mosquito prevention measures in guest rooms. We have immediately instructed the housekeeping department to conduct a thorough mosquito inspection and pest control in all rooms and will strengthen daily mosquito prevention efforts (such as checking the sealing of window screens, increasing the availability of electric mosquito repellent liquid/tablets, and conducting regular professional pest control) to prevent such incidents from recurring. Regarding the outdated facilities: Thank you for your valuable feedback on our facilities. Our hotel opened in 2018 and underwent renovations in July 2023. Only some areas of the bathrooms were not renovated; due to their age, some facilities may not be up to standard. Timely updates. We are constantly carrying out planned maintenance and renovation upgrades, and your feedback will accelerate the evaluation and improvement process for our relevant areas. We will pay more attention to the maintenance of facilities to ensure they are in good working order and clean. Regarding noise issues (flower market/vehicle horns): We deeply understand and are equally troubled by the impact of late-night vehicle noise from the surrounding environment (especially near Dounan Flower Market) on your rest. While the hotel's location has its advantages (closeness to the flower market), it also presents noise challenges. We have provided silent earplugs on the bedside table for free use. We are also evaluating the possibility of installing more soundproof windows in rooms facing the street to minimize external noise disturbance to guests. Your experience has prompted us to reflect deeply on the shortcomings in our service. To make up for this unpleasant experience, we sincerely hope to have the opportunity to do something for you in the future. We have recorded your feedback, and please be sure to contact us when you book next time. We will do our best to arrange a quieter room with better mosquito prevention measures for you. We apologize again for this unpleasant experience to you and your family! Your opinions are very important to us and are the driving force for our improvement. We sincerely hope to have the opportunity to serve you again and show you our improved results. Please feel free to contact us if you have any further feedback or need assistance.
M272117****
Sunshine Garden Room (2 Beds) (Bathtub)
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 28, 2025
Our room was spacious and featured a balcony. The hotel boasts a beautiful and relaxing sky garden. The staff were attentive and very understanding. As our group had an early morning train to catch and needed to check out before breakfast hours, the breakfast staff went out of their way to offer us as many options as possible, which we greatly appreciated.
Original textTranslated by Google
Response from Property: 非常非常感謝您對我們的喜歡哦~~ 很高興給您帶來愉快的入住體驗。您的認可是小芙們努力的動力。感謝您選擇小芙，這肯定是真愛。不同的地方，不同的風景，不同的故事，讓我們感悟了不同的人生...... 小芙的小夥伴非常榮幸遇到您，也很開心您在春城昆明有這麼一份温暖的記憶，小芙等着您下次來玩~下次見~
M680150****
King Room
Stayed in Jun 2025
Family
13 review
10/10
Outstanding
Posted on Jul 25, 2025
This is my second stay here, and the hotel is just as excellent as before. The breakfast is absolutely delicious and offers a fantastic variety. The front desk staff are courteous and incredibly attentive. My non-smoking room had a lovely jasmine fragrance, which made for a very comfortable stay. I will definitely be back again in the future! I highly recommend everyone to stay here; the interior is absolutely beautiful.
Original textTranslated by Google
Response from Property: ❤️【自助早餐】❤️尊敬的賓客：您好，感謝您的細心點評哦，您肯定是一個相當有品位的人！咱們酒店是一家以服務著稱的酒店。服務好是因為有像您這樣的客人隨時關注着我們，我們致力為您提供親切周到的入住體驗。我們信奉客人是家人，所以您在入住期間的一切，我們都尤為的關心，關懷、體貼、照顧、温暖，是小芙送給您最真誠的禮物，在這裏，我們會一如既往用親切的笑容歡迎您的再次到來，期盼與您的下次相見！祝：安好！