Guangzhou Nuanju Film and Television Theme Apartment Reviews

Response from Property: 謝謝您的滿分好評，期待再來

Response from Property: 因为你到退房了还没退房，咱这边退房时间是中午12点，您一点多了还没走，房客需要入住，阿姨是要进去打扫了，相互体谅吧，需要延时退房是要提前沟通，民宿和酒店不同，没那么多房间，下个客人快两点了，需要放行李，您已经用了别人客人的时间了那个客人没有抱怨您，所以可能需要您换下思路吧

Response from Property: Wow, thank you Little Fairy for your recognition. We put hygiene and guest experience first, and we will do our best to do it better. We look forward to seeing you again.

Response from Property: There is a supermarket downstairs, which is very convenient for eating and traveling. It is better for Hong Kong guests to bring their own sockets with special sockets. Thank you for your recognition of the B&B.

Response from Property: Thank you for your recognition, looking forward to seeing you again

Response from Property: 翘kiu04-18 14:26:44 We really enjoy staying in your apartment. lily04-18 14:26:54 Yes, I will do my best to provide good service. 翘kiu04-18 14:27:16 Actually, can I contact you directly to make the reservation next time? lily04-18 14:27:31 Sure. 翘kiu04-18 14:27:38 Will it be more favorable? lily04-18 14:27:41 If you don't issue an invoice, you can contact me directly to make the reservation. The chat record is as follows. I will tell you about the process in between your evaluation. As for this first negative review, it is necessary to explain. We have been in the hotel business for so long. We clean carefully and treat every guest with care. We have a lot of repeat customers. What happened is this: you asked me to deliver paper towels and bath towels on the second day after you checked in. I said we had prepared a month's supply of paper towels for you and asked me to deliver them again on the second day. I said okay, but I asked one more question. I said that the one-month supply of 30 cm thick paper towels was used up in one day. Is there something wrong? The guest said that they used them to spread on the bathroom floor and bath towels were also spread on the floor to step on. You are a guest from Hong Kong, and I don't understand your living habits. I told you that you can't spread bath towels on the floor, otherwise they will be scrapped, and you can't spread your paper towels on the floor either, because they will clog the small waterways. You think our attitude is bad, so we have refilled the paper towels and bath towels. I wrote down your bad review for everyone to see, and the chat records for everyone to see. You ordered two sets at a time, and when your needs were not met, you slandered me in various ways. You are a second-time old customer, saying that our house is beautiful and you like it and will stay again, but please don't come again in the future. I have blocked you.

Response from Property: 翘kiu04-18 14:26:44 We really enjoy staying in your apartment. lily04-18 14:26:54 Yes, I will do my best to provide good service. 翘kiu04-18 14:27:16 Actually, can I contact you directly to make the reservation next time? lily04-18 14:27:31 Sure. 翘kiu04-18 14:27:38 Will it be more favorable? lily04-18 14:27:41 If you don't issue an invoice, you can contact me directly to make the reservation. The chat record is as follows. I will tell you about the process in between your evaluation. As for this first negative review, it is necessary to explain. We have been in the hotel business for so long. We clean carefully and treat every guest with care. We have a lot of repeat customers. What happened is this: you asked me to deliver paper towels and bath towels on the second day after you checked in. I said we had prepared a month's supply of paper towels for you and asked me to deliver them again on the second day. I said okay, but I asked one more question. I said that the one-month supply of 30 cm thick paper towels was used up in one day. Is there something wrong? The guest said that they used them to spread on the bathroom floor and bath towels were also spread on the floor to step on. You are a guest from Hong Kong, and I don't understand your living habits. I told you that you can't spread bath towels on the floor, otherwise they will be scrapped, and you can't spread your paper towels on the floor either, because they will clog the small waterways. You think our attitude is bad, so we have refilled the paper towels and bath towels. I wrote down your bad review for everyone to see, and the chat records for everyone to see. You ordered two sets at a time, and when your needs were not met, you slandered me in various ways. You are a second-time old customer, saying that our house is beautiful and you like it and will stay again, but please don't come again in the future. I have blocked you.

Response from Property: Thank you very much for your recognition. We will do our best to satisfy our guests and look forward to coming again.

Response from Property: Thank you for your recognition, little beauty. Because you need to check in early, we have arranged your theme room for you. The room where the guests who checked out earlier will be the room. Otherwise, you will have to wait until the guests check out and clean before you can check in. This is a change. Reasons why you are very happy. Every room in our B&B is non-smoking. The small rooms have large floor-to-ceiling windows. You have not mentioned the smell of sewers before, so I don’t know where to start. We will pay attention to it in the future. Take a look below, and this suite is very quiet. We have installed soundproof glass throughout the house. We introduced it to you at the time. This is the B&B closest to the stadium. It is indeed very comfortable and clean. It is the first choice for concerts.

Response from Property: Alas, Hong Kong tenants, thank you for your recognition, but it is not the case for us in the mainland. You think you recognize us, but with this rating, we cannot sign up for any activities. Five points is encouragement. You place an order for a single room and we give you the highest level suite. You are indeed satisfied with us, but the platform is not like this. Only in the mainland will we give four points if we have a deep hatred. From placing an order to checking out, we reply and solve the problem in seconds, but we only get four points. It is incomprehensible, Hong Kong friends, our rating in the mainland is not what you think.

Response from Property: Thank you for your concern and we look forward to seeing you again

Response from Property: Thank you for your recognition and look forward to visiting again

Response from Property: Thank you for your recognition. The quality of Hong Kong guests is very high. I look forward to coming again.

Response from Property: Thank you for your recognition. We have paid attention to every detail and look forward to your stay again. The configuration and hygiene of the apartment are very meticulous.