Chimelong Hotel (Guangzhou Chimelong Safari Park)

Chimelong Hotel (Guangzhou Chimelong Safari Park) Reviews

Chimelong Hotel (Guangzhou Chimelong Safari Park)

No. 299 East Hanxi Avenue, Panyu District, Guangzhou, Guangdon, Panyu District, Guangzhou, Guangdong, 511430, ChinaView Hotel Details
Chimelong Hotel (Guangzhou Chimelong Safari Park)
Chimelong Hotel (Guangzhou Chimelong Safari Park)Chimelong Hotel (Guangzhou Chimelong Safari Park)Chimelong Hotel (Guangzhou Chimelong Safari Park)
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Guest Reviews of Chimelong Hotel (Guangzhou Chimelong Safari Park)

9.1/10
Good
13011 review
Verified reviews
Location9.2
Amenities9.0
Service9.1
Cleanliness9.2
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All reviews(13011)
Positive reviews(12476)
Reviews with photos/video(6258)
Perfect for kids(3049)
Tasty restaurant(1048)
Family activities available(788)
Clean pool(632)
Delicious buffet(595)
Has play area for children(585)
Close to amusement park(149)
Negative reviews(535)
Guest User
Hunter Room-King Bed
Stayed in Sep 2025
Family
8 review
10/10
Outstanding
Posted on Oct 26, 2025
Excellent stay. Nice service, this is the oldest of the Chimelong hotels so the room feels a a bit old (carpets are a bit worn out) but they are quite large and have pretty much everything that you need. Breakfast buffet at the white tiger restaurant was amazing and had a lot of food to choose from.
6/10
Response from Property: 您好,十分榮幸您選擇下榻長隆酒店!感謝您對我們的酒店給予了5分的肯定,並利用您寶貴的時間與我們分享您此次的入住體驗,對我們酒店各方面均給予了積極的反饋。您的肯定和表揚將有助我們更好地為賓客提供優質的服務。真誠歡迎您在不久的將來再次光臨我們酒店!長隆酒店客務關係Dayna
Guest User
Hunter Room-King Bed
Stayed in Sep 2025
Family
2 review
10/10
Outstanding
Posted on Oct 30, 2025
We booked two rooms and ask for connecting rooms when we checked in. Reception desks are big and 7-8 persons to help so no delay on weekdays. They let us have one room key first to put our carriers first so we can enjoy safari early. Nice experience there!
Response from Property: 您好,感謝您為我們作出寶貴的評價,我們會不斷努力,繼續為客人提供更好的住宿體驗。期待您再次光臨長隆酒店。長隆酒店客務關係Clair
YKLAM
Hunter Room-King Bed
Stayed in Sep 2025
Family
1 review
8.0/10
Very Good
Posted on Oct 20, 2025
The location is convenient but requires extra paid outside services to have take away deliver to the lobby. The extra $300RMB per person indoor swimming pool seems way too high .. Staff were friendly and provided us with a room upgrade.  10-15 mins walk from the hotel to the theme parks and circus is a big plus and hotel guests get a dedicated seating area at the circus .
Response from Property: 您好,感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。 酒店將從細微處發現不足,取長補短。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,誠邀您的再次到來。長隆酒店客務關係Momo
QYSheng
Hunter Room-King Bed
Stayed in Aug 2025
Family
12 review
9.5/10
Amazing
Posted on Sep 21, 2025
Very family friendly resort, this resort has mainly 4 paying attraction and 1 circus. Of the 4 attraction, there’s a bird park, safari zoo, water park and amusement park. We totally enjoyed the safari and the amusement park. Didn’t go to the water park. Bird park is great too Recommended to stay about 3D 2N minimally, the resort is gated, so if you are getting delivery it might be abit tricky as you may need to pay extra to the rider to come into the hotel lobby. It’s about 10 mins to major shopping malls like Wanda plaza which has everything. The staff here are super helpful. Hotel is alittle dated. But not a deal breaker for me. There is a mini mart, and some clothings shop. From my experience, when you are booking the hotels there are options with tickets included inside the room: then you can purchase any additional tickets from the counter or other travel apps. The pricing from counter is cheaper and reasonable based on what I searched. Most importantly I just want to do a shout out to praise 麒麟餐馆 Qilin restaurant for an amazing meal. It was so tasty that we went to the same restaurant 3 times. Something unexpected in my opinion for a resort restaurant. 加油
6/11
Response from Property: 您好,感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。 酒店將從細微處發現不足,取長補短。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,誠邀您的再次到來。長隆酒店客務關係Nora
M29039****
Hunter Room-Two Beds
Stayed in Jun 2025
Family
17 review
10/10
Outstanding
Posted on Aug 2, 2025
This is our second visit to Chimelong Guangzhou with our child. It's a fantastic family-friendly hotel with a well-designed layout, a wide range of activities, and convenient facilities. Upon checking in at the lobby, we finalized our two-day, two-night activity schedule right at the front desk. Booking tickets was easy, and the service was warm and welcoming. The room was spacious and very comfortable, equipped with special toiletries, slippers, and bathrobes for children. Our child participated in face painting in the lobby, received plenty of balloons, and interacted daily with the tiger mascots and clowns, having an absolutely wonderful time! The room package included two complimentary tickets to the Kids' Fun Park, which our child adored. The outdoor swimming pool is complimentary for hotel guests. We dined at the White Tiger Restaurant, where we enjoyed breakfast with views of white tigers and beautiful flamingos. The restaurant also features a small animal show and a mini children's play area, which was a lifesaver, allowing parents to relax and enjoy a good meal. Definitely worth every penny! Kirin Restaurant and the adjacent tea restaurant both offer delicious Cantonese cuisine, along with kid's meal options. We explored the hotel's shops and visited the Water Park, which has a dedicated, very convenient entrance for hotel guests. Our child had a blast! We also visited the Safari Park; from the lobby, it's just one shuttle bus stop to the South Gate, which was extremely convenient. A special shout-out to the Sky Band performance at the lobby bar. Both their songs and instrumental performances were brilliant. Children could enjoy ice cream and small cakes, while adults could choose alcoholic beverages or coffee. The ambiance was beautiful, quiet, and very comfortable. We made it a point to visit every night before bed; it was truly a delightful experience!
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6/18
Response from Property: Hello, thank you for your recognition of Chimelong Hotel. We are very glad that you are satisfied with the hotel's service and environment. Your affirmation and praise will help us provide better quality services to our guests. We sincerely look forward to your visit again. Vincent, Guest Relations, Chimelong Hotel
C_ng
Kid's Room
Stayed in Aug 2025
Family
2 review
8.5/10
Very Good
Posted on Sep 15, 2025
Chimelong Hotel is a massive, family-friendly resort located within the Chimelong Tourist Resort in Guangzhou. Guests love its animal-themed design, lush gardens, and unique touches such as flamingo and white tiger views from certain rooms, which make it especially exciting for kids. The rooms are spacious and comfortable, with child-friendly facilities like play areas and convenient shuttle access to the Safari Park, Water Park, and Amusement Park. The buffet offers a wide variety of food and desserts. Overall, the hotel is highly recommended for families with children who want to spend most of their time enjoying the Chimelong attractions—it delivers on fun, convenience, and atmosphere. Lastly, i would like to thank the staff for the birthday set up in the room and complimentary cake for my son!
6/10
Response from Property: 您好,十分感謝您下榻長隆酒店,非常榮幸能為您的旅行帶來愉快的體驗,我們一定會不負眾望,致力做得更好,期待您的下次到來。長隆酒店客務關係Jack
Guest User
Kid's Room
Stayed in Aug 2025
Family
12 review
10/10
Outstanding
Posted on Sep 16, 2025
Stayed for 1 night. The kids loved the bunk bed. Room is huge and comfortable. Went to the Chimelong Safari Park, International Circus, Water Park and Chimelong Paradise during our stay.
Response from Property: 您好,非常榮幸您與您家人於酒店度過一段愉快的時光。我們會再接再厲,致力於為客人提供無微不至的關懷與服務,真誠期待您再次光臨我們酒店!長隆酒店客務關係Nora
Guest User
Hunter Room-King Bed
Stayed in Aug 2025
Family
13 review
10/10
Outstanding
Posted on Oct 3, 2025
The chimelong resort hotel might be a little old but it's definitely worth to stay here.
6/7
Response from Property: 您好,十分感謝您花時間告訴我們有關您在長隆酒店的體驗,酒店設施設備將陸續進行升級改造,待您下次歸來時長隆酒店將會以新的升級面貌與您見面!誠邀您再次光臨!長隆酒店客務關係Clair
Anonymous User
Hunter Room-Two Beds
Stayed in Aug 2025
Family
26 review
10/10
Outstanding
Posted on Sep 11, 2025
The room was very comfortable, and they thoughtfully provided a full range of amenities for children. For dinner, we dined at the White Tiger Buffet Restaurant. The food was delicious, with a wide variety of options; I particularly recommend the cheese durian and the oysters. A unique highlight is that you can observe white tigers and flamingos up close right at the hotel. Transportation is also very convenient, as there are shuttle buses to various attractions and Zhuhai Chimelong.
Original textTranslated by Google
Response from Property: Hello, thank you very much for staying at Chimelong Hotel. We are honored to bring you a pleasant experience during your trip. We will definitely live up to your expectations and strive to do better. We look forward to your next visit. Jack, Guest Relations, Chimelong Hotel
Guest User
Hunter Room-King Bed
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 10, 2025
Thank you to the housekeeping staff (Zeng Shuyuan, Yin Jian, and Dong Jinling) for handling the package left behind.
Response from Property: 您好,非常榮幸能夠為您服務,您的肯定及對曾淑媛、尹建、董金玲的提名錶揚,給了我們莫大的激勵。我們深信顧客的口碑是對我們最好的回饋。我們會一如既往地通過熱情、周到、細心的服務,讓您感受到家一般的温暖。期待您的再次蒞臨。長隆酒店客務關係Clair
_M1368241****
Hunter Room-Two Beds
Stayed in Aug 2025
Family
8 review
10/10
Outstanding
Posted on Sep 8, 2025
Chimelong Hotel is a well-established name, offering truly dependable quality service. The buffet restaurant provides delightful views of white tigers and flamingos – quite a treat! Both the Safari Park and Bird Park boast a wide variety of animals that are all incredibly well-cared for and appear to be in excellent condition. The staff throughout the parks are highly professional, welcoming, and enthusiastic. It's absolutely worth revisiting! Highly recommended!
Original textTranslated by Google
Response from Property: Hello, we are honored to see you share such a detailed review with us. We know from your thoughtful experience that you are satisfied with your stay. Your recognition is the greatest encouragement to us. We will continue to work hard in the future. Thank you again for sharing and look forward to seeing you visit Chimelong Hotel again. Eric, Guest Relations, Chimelong Hotel
M530990****
Hunter Room-Two Beds
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 4, 2025
I was so happy we managed to snag the Chimelong anniversary special! For just 1500 for three people, it covered a two-day, one-night stay, including accommodation, breakfast, and admission tickets. The hotel staff were excellent; they upgraded our room and provided us with plenty of complimentary water daily. The overall hotel environment felt quite grand and impressive, and there were even a few white tigers and flamingos to see right on the property. It was truly an incredibly good value!
Original textTranslated by Google
Response from Property: Hello, your 5-point recognition is the greatest affirmation of Chimelong Hotel, and your like is the greatest encouragement to our service. We will definitely live up to your expectations and strive to do better. We look forward to your visit again.
Guest User
Hunter Room-King Bed
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Aug 4, 2025
Everything was excellent. My kids fall in love with this place. Amazing 👏 🤩
6/19
Response from Property: Hello, thank you for your comments and support for our hotel. We are glad that you have shared your stay experience with us. Your affirmation and praise will help us provide better quality service to our guests. We look forward to seeing you again at Chimelong Hotel. Nora, Guest Relations, Chimelong Hotel
Anonymous User
Hunter Room-Two Beds
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 18, 2025
Very good hospitality. We were provided with a private butler connected through WeChat to attend to our needs during our stay at the hotel. 2 of us had birthdays in August, and were given two birthday cakes by the hotel, and 50% off for buffet dinner at the White Tiger restaurant and 2 family photo for free (normally RMB 138 per photo). Our room came with free breakfast and 2 day pass to the chimelong water park, what a pleasant surprise. We were also granted late checkout till 2pm on the day of our departure. We all had a great time during our stay.
Response from Property: 您好,感謝您對長隆酒店的認可,非常高興您對酒店的服務感到滿意。您的肯定和表揚將有助我們更好地為賓客提供優質的服務,我們真誠期待您的再次光臨。長隆酒店客務關係Mio
Guest User
Hunter Room-Two Beds
Stayed in Jul 2025
Family
1 review
9.5/10
Amazing
Posted on Aug 4, 2025
My 8 year old son and Wife was very happy , he like the hotel very much with the view of the tiger from our room .As I have book hunter room . Water park was awesome we had a blast . Mostly the wave pool and live dj and singers were awesome, only the fact that we couldn't understand Chinese language but it was not a problem.... It would have been great if we had more English speaker in the hotel as well as Cantonese. Overall it was great , will be back in future for sure...
Response from Property: 您好,感謝您的鼓勵,我們會更加努力,希望您繼續支持長隆酒店,見證我們的成長!長隆酒店客務關係Vincent