Fanyuan Hotel (Guangzhou Zhujiang New Town Store)

Fanyuan Hotel (Guangzhou Zhujiang New Town Store) Reviews

Fanyuan Hotel (Guangzhou Zhujiang New Town Store)

No. 267 Huangpu Avenue West, Tianhe District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
Fanyuan Hotel (Guangzhou Zhujiang New Town Store)
Fanyuan Hotel (Guangzhou Zhujiang New Town Store)Fanyuan Hotel (Guangzhou Zhujiang New Town Store)Fanyuan Hotel (Guangzhou Zhujiang New Town Store)
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Guest Reviews of Fanyuan Hotel (Guangzhou Zhujiang New Town Store)

9.3/10
Very Good
2531 review
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(2531)
Positive reviews(2459)
Reviews with photos/video(432)
Easy to get around(176)
Friendly front desk staff(154)
Convenient parking(113)
Perfect for business trips(110)
Delicious breakfast(109)
Small room size(59)
Located downtown(34)
Stayed multiple times(21)
Negative reviews(72)
Expat
Cozy Queen Room
Stayed in Nov 2024
Solo traveler
113 review
10/10
Outstanding
Posted on Feb 7, 2025
I flew into town for the weekend to attend the Santa Claus Pub Crawl. Perfect location! The shopping and cafe streets nearby have unique stores. The pubs and event venues great. Hotel very clean and comfortably arranged. A lot near hotel.
6/12
Response from Property: We are very glad that you were satisfied with your stay. We have always believed that guests seek a balance between style and comfort when traveling, just like in their daily lives. Therefore, we strive to create a home-like atmosphere and provide warm and comfortable, thoughtful services and unique facilities to fully demonstrate this balance. We look forward to having the honor of bringing you more special experiences when you visit Fanyuan Hotel next time.
Shasa48
Cozy Queen Room
Stayed in Nov 2024
Business traveler
30 review
10/10
Outstanding
Posted on Dec 18, 2024
Room was cozy, clean and it had all the necessary amenities. Perfect place if you are stopping in Guangzhou. I didn’t try the breakfast so I can’t really tell you how it was. Overall I think is a good hotel, approved!
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments. We sincerely look forward to your next visit!
Guest User
Selected Queen Room
Stayed in Mar 2025
Business traveler
9 review
8.5/10
Very Good
Posted on Apr 28, 2025
Decent hotel. Breakfast could be way better. The coffee itself was bad. It was dripped watered down coffee. And sometimes it was not available as the dripping machine was preparing more and you couldn't get it. They need a decent machine and good coffee.
Response from Property: Hello, dear guests! Thank you very much for choosing to stay in our hotel and for your affirmation! Your comments and valuable opinions on the hotel are very important to us! We will also feedback the relevant departments to improve the problems you mentioned. We sincerely look forward to your next visit and wish you a good trip!
Jimmysandwiches
Cozy Queen Room
Stayed in Sep 2024
Couple
40 review
10/10
Outstanding
Posted on Oct 2, 2024
good hotel with a great location. Located in tianhe with lots of restaurants and close to the mall and metro stop. Reasonable price and breakfast was good. Would stay again if I’m back in Gz
Response from Property: Dear customers, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments and sincerely look forward to your next visit!
Guest User
Cozy Queen Room
Stayed in Mar 2025
Couple
3 review
9.5/10
Amazing
Posted on Apr 6, 2025
Neat and tidy room with good air conditioning. Prime location in CBD at good price.
Response from Property: Thank you very much for your affirmation and recognition. We will continue our efforts and hope to bring you a very satisfactory stay and get your five star support next time.
Guest User
Forest Oxygen Bar-Deluxe Queen Room
Stayed in Apr 2025
Couple
13 review
6.5/10
Posted on May 5, 2025
Hotel close to everything
Response from Property: Dear customer, thank you very much for sharing your experience of staying in your busy schedule, which has brought you an unpleasant check-in experience. We deeply regret and apologize. We have always paid attention to the feelings of guests during their stay. Guests actively improve their professional level and service standards while staying in, and strive to make guests feel the warmth of home. We are sorry that we are still not perfect in some aspects. If you need any help during your stay, you can call the 24-hour hotline of the front desk. We will serve you as soon as possible and continue to work hard to do better. Thank you for taking the time to inform us of our shortcomings so that we can improve. We are willing to grow in your attention and look forward to your choosing Fanyuan Hotel again!
Guest User
Selected 2-bed Room
Stayed in Mar 2024
Business traveler
1 review
10/10
Outstanding
Posted on Apr 22, 2024
Nice location. All the big shopping centre are nearby. Also it’s close to Party pier, where the bars and clubs are. Rooms are good but a bit small sized for that price. But still it’s fine for this price.
Response from Property: 尊敬的賓客,您好!感謝您入住並對酒店各方面的高度認可,我們的團隊一直秉承“真誠友好”的服務理念,讓顧客切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家!祝您及家人健康,快樂,平安。
Guest User
Forest Oxygen Bar-Deluxe Queen Room
Stayed in Sep 2025
Couple
2 review
5.5/10
Posted on Oct 20, 2025
Inconvenient
Response from Property: Dear guest, thank you very much for leaving us a review. We sincerely apologize for the inconvenience you experienced during your stay in the Luxury King Room in the Forest Oxygen Bar. To address the issues more precisely, we kindly ask you to specify the aspects that made you feel uncomfortable. We will immediately arrange for professional staff to handle and optimize them, and spare no effort to improve the facilities, hygiene, environment, and service. Thank you again for your feedback. We look forward to providing you with a more satisfactory stay experience in the future.
Guest User
Selected Queen Room
Stayed in Dec 2024
Solo traveler
12 review
10/10
Outstanding
Posted on Feb 2, 2025
Very clean and cute hotel.
Response from Property: 尊敬的客户,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗,再次感謝您的點評,真誠期待您的再次光臨!
Abdarrahmen Kdr
Selected 2-bed Room
Stayed in Aug 2025
Business traveler
71 review
10/10
Outstanding
Posted on Sep 30, 2025
Nice hotel
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店分享您的入住感受!我們期待您的再次光臨!
dhi17
Cozy Queen Room
Stayed in Apr 2025
Couple
7 review
9.0/10
Great
Posted on Jun 3, 2025
Good location.
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店分享您的入住感受!我們期待您的再次光臨!
_WeChat288752****
Cozy Queen Room
Stayed in Jun 2025
Business traveler
133 review
10/10
Outstanding
Posted on Jul 19, 2025
good.!
Response from Property: 尊敬的客户,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗,再次感謝您的點評,真誠期待您的再次光臨!
M369320****
Cozy Queen Room
Stayed in Oct 2024
Business traveler
10 review
6.0/10
Posted on Nov 18, 2024
o and we can
Response from Property: Hello, dear guests! Thank you very much for choosing to stay in our hotel and share your experience of staying in our hotel! We look forward to your next visit!
Guest User
Cozy Queen Room
Stayed in Jan 2023
Business traveler
20 review
10/10
Outstanding
Posted on Mar 6, 2023
Really great hotel. I always stay there when I come to Guangzhou as the location is perfect and the rooms have everything you need.
Response from Property: 尊敬的客户您好,非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意推薦出去的,同時我們也很榮幸能為您提供最優質的服務,非常歡迎您無論商務出差或是旅行再次選擇我們酒店,真誠期待您的再次光臨!
Guest User
Selected 2-bed Room
Stayed in Apr 2023
Traveling with friends
2 review
8.0/10
Very Good
Posted on May 15, 2023
Does the job.
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並分享您的入住感受,賓客在住期間遇到相關問題可及時反映到前台,酒店24小時全體侯有人值班,我們會第一時間儘可能的幫您解決問題,酒店致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!